Get JumpCloud Certified & Earn Digital Badges
Certification & Digital Badges validates your JumpCloud platform expertise and showcases your knowledge of its features and capabilities.
Partner Certifications & Badges
Empower your team with JumpCloud Certifications! Our unique programs are designed to help your partners succeed.
The Sales Professional Certification equips you to articulate JumpCloud’s business benefits effectively.
The Certified Admin Certification provides the essential technical expertise required to deploy and manage the JumpCloud platform for your clients.
The Advanced Certification is also available to our partner accounts for those who wish to level-up their expertise in JumpCloud.
The Foundations of Troubleshooting JumpCloud learning path hones your skills for swift client issue resolution, culminating in a verifiable digital badge upon completion.
All certifications are verifiable through Credly at no extra cost, showcasing your expertise with confidence.
To get access to these certifications, please reach out to your Partner Account Manager [email protected].
Direct Customer Certifications & Badges
Core Certification
The goal of the Core certification is to validate your general understanding and practical application of the JumpCloud platform and its features. This certification focuses on the foundational knowledge needed for standard implementation and daily operations of JumpCloud.
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Advanced Certification
Advanced certification is a great way for admins who have already implemented JumpCloud and who are managing daily operations of their JumpCloud open directory to level up their expertise. In addition to tasks and features covered in Core certification, candidates for Advanced certification deal with more complex implementations & deployments.
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Foundations of Troubleshooting JumpCloud
This learning path and digital badge has been designed to help you troubleshoot and resolve common implementation issues you, or your user base may encounter in JumpCloud by applying the 4 Step Troubleshooting model. Upon successful completion of the exam, you will be awaded the digital badge.
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FAQs
The Core & Advanced Certification learning paths take approximately 12-15 hours to complete, depending upon your personal level of experience in JumpCloud and reading speed. You are not required to run through all the courses in the learning paths, but we do recommend taking the practice assessment to identify topics and courses you may need to review. The Foundations of Troubleshooting JumpCloud learning path will take appromximately 3 hours to complete, and upon successfully passing a final exam you will be awarded a digital badge.
Each exam has a total of 60 multiple-choice, multiple select & matching questions. Some questions award partial credit for partially correct questions. We give you 90 minutes to complete the Core, Certified Admin (Partners), Advanced, & Foundations of Troubleshooting exams. The exception is the Professional Sales certification (Partners) which has a total of 20 questions and you have 40 minutes to complete.
Each practice exam has a total of 45 questions, unlike the actual exam. Since the numbers of questions are less, you’ll have a total of 60 minutes to complete either the Core, Advanced, Certified Admin (Partners), or Foundations of Troubleshooting practice exams.
You have a total of 3 attempts to pass either assessment. If you fail, we only ask you wait 24 hours before retaking the exam. If you fail upon your third and final attempt, we ask that you email our team at [email protected] to request an additional attempt.
Normally, yes, there are exam fees for our certifications only. The fee for the Core certification is $99. Whereas, the fee for the Advanced certification is $199. However, for a limited time, we are offering free access to both our certifications.
Yes! We offer all our customers (Direct/Partners) free access to a Credly account where you can share your newly acquired skills on your professional networks. Learn more about Credly?
Yes. The Core certification expires 2 years from the date passed, and the Advanced certification expires 3 years from the date you earn it. We will offer a Core certification renewal course in 2025, and a Advanced certification renewal course in 2026. We will not charge a fee for taking the renewal course. For partner accounts, the Certified Admin and Professional Sales certifications expire 2 years from the date passed.
Please reach out to [email protected] and a team member will be happy to assist you.
Please reach out to the JumpCloud University Team by emailing us at [email protected]