Get JumpCloud Certified & Earn Digital Badges
Certification & Digital Badges validates your JumpCloud platform expertise and showcases your knowledge of its features and capabilities.
Customer Certifications & Badges
Core Certification
The goal of the Core certification is to validate your general understanding and practical application of the JumpCloud platform and its features. This certification focuses on the foundational knowledge needed for standard implementation and daily operations of JumpCloud.
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Advanced Certification
Advanced certification is a great way for admins who have already implemented JumpCloud and who are managing daily operations of their JumpCloud open directory to level up their expertise. In addition to tasks and features covered in Core certification, candidates for Advanced certification deal with more complex implementations & deployments.
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Foundations of Troubleshooting JumpCloud
The Foundations of Troubleshooting JumpCloud learning path hones your skills for swift troubleshooting issue resolution, culminating in a verifiable digital badge upon completion.
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FAQs
- JumpCloud Core certification learning path takes approximately 12 hours to complete.
- JumpCloud Advanced certification learning path takes approximately 12-15 hours to complete.
- The Foundations of Troubleshooting JumpCloud certification learning path will take approximately 4 hours to complete.
- JumpCloud Core certification: The final exam consists of 60 questions, and you’ll have 90 minutes to complete the timed exam.
- JumpCloud Advanced certification: The final exam consists of 60 questions, and you’ll have 90 minutes to complete the timed exam.
- The Foundations of Troubleshooting JumpCloud certification: The final exam consists of 35 questions, and you’ll have 60 minutes to complete the timed exam.
Note: You have 3 attempts to pass these exams, and you cannot retake any exam twice within a 24 hour period.
Exams have a combination of multiple-choice, multiple select, fill-in-the blank, ordering & matching questions. Some questions award partial credit for partially correct answers. Upon successful completion of the exam, you’ll be awarded a Credly verifiable digital badge. Certificates can be downloaded from the course once passed.
- JumpCloud Core certification: The practice exam consists of 45 questions, and you’ll have 60 minutes to complete the timed exam.
- JumpCloud Advanced certification: The practice exam consists of 45 questions, and you’ll have 60 minutes to complete the timed exam.
- The Foundations of Troubleshooting JumpCloud: The practice exam consists of 35 questions, and you’ll have 60 minutes to complete the timed exam.
Note: There are no restrictions on re-taking the practice exams.
We have removed all certification exam fees from mid-October 2025 onwards, until further notice.
You have a total of 3 attempts to pass either assessment. If you fail, we only ask you wait 24 hours before retaking the exam. If you fail upon your third and final attempt, we ask that you email our team at [email protected] to request an additional attempt.
Yes! We offer all our customers free access to a Credly account where you can share your newly acquired skills on your professional networks. Learn more about Credly.
- JumpCloud Certified Admin certification is valid for 2 years.
- Advanced certification is valid for 3 years.
- Foundations of Troubleshooting JumpCloud is valid for 2 years.
Please reach out to the JumpCloud University Team by emailing us at [email protected]