Troubleshoot: Resolve the Duplicate Chrome Universal Policy Found Error

Symptoms

When multiple Chrome Browser Patch policies are applied to a device, such as the Chrome Zero Day and Chrome General Adoption Ring policies, Admins will see the error Duplicate ‘chrome_universal’ policy found.

Resolution

Due to the conflicting nature of the two policies, it is advised that only a single policy be applied do a device or device group. When both policies are assigned to a device, the first one applied will be the configured policy, and the secondary policy application will fail with the above error message.

Differences Between Policy Types

• Day Zero – Deploy automated upgrades inside your IT Department on the first day the update is available.
• Early Adoption – Deploy automated upgrades to early adopters outside of IT.
• General Adoption – Deploy automated upgrades to general users in your company.
• Late Adoption – Deploy automated upgrades to remaining users in your company.