JumpCloud Reports – Phase 3 Preview

JumpCloud Reporting enables Admins to access critical data insights across their organization’s devices, users, applications, and more. With each phase, we are expanding functionality and improving performance to deliver a more powerful reporting experience.

What’s new in Phase 3

Phase 3 introduces major improvements in report customization and usability, iterating on the foundation of phases 1 and 2. 

New Features

• Saved Reports: You can now save customized reports for reuse. When generating a report, you can save any filters, column selections, or search operators applied as a custom report, allowing you to quickly rerun the report later with the same settings.

Enhancements

• Expanded Search Operators: Search capabilities are now more flexible, with support for advanced operators tailored to attributes types (not_equals, contains, starts_with, is_null, etc.). These search operators improve the precision of data queries, and can be saved as part of custom reports.

Types of Available Reports

Available report types include:

• User Account Health: Returns information to evaluate the health and security of user accounts including account status, password status, and multi-factor authentication (MFA) enrollment status.
• Users to Devices: Returns all device attributes and associated users.
• Users to Directories: Returns all user attributes and associations to directories for each user.
• Users to LDAP: Returns all user attributes and associations to LDAP resources for each user.
• Users to RADIUS Server: Returns all user attributes and associations to RADIUS Servers for each user.
• User to SSO Applications: Returns all user attributes and SSO application associations for each user.
• Users to User Groups: Tracks membership of user groups data, which can be used for troubleshooting and compliance purposes.
• Browser Patch Management Policy: Troubleshoots any related browser issues with users' devices and provides evidence during compliance audits regarding users'  devices and their current browser versions.
• OS Patch Management Policy (Windows, Linux, & macOS): Quickly assess Windows, Linux, and macOS device compliance with configured patch policies.
• OS Version: Returns information related to the OS version installed on devices, including the current version of the installed OS, the OS build (Windows only), device status, and installation date. 
• Software Inventory: Returns information related to the software installed on your device, including software name, the device name where it is deployed, when the software was last opened, and dates when software was installed or updated.  
• Command Results: Track executed commands and command results on user devices.
• Device Security: Return information related to the security status of user devices to ensure minimum security requirements are met.
• Device Inventory: Track and maintain a complete record of all device specifications and utilization patterns to enhance resource allocation and device efficiency.
• User Application Access: Understand how individual users within an organization are actually using each cloud application that they have access to through Single Sign-On (SSO) to better manage underutilized resources.

Running a Report (steps)

To run a JumpCloud Report:

1. Log in to the JumpCloud Admin Portal.
2. In the lefthand navigation, go to INSIGHTS > Reports. The JumpCloud Reports tab displays.

3. Click to select and run a report.
   1. To run and customize reports directly from the browser, select the report from the Name column. The results will display directly in the Admin Portal.
4. (Optional) Customize the report results.
   1. After running the report in the Admin Portal, customize the report results using Filter and Edit Columns. 
   2. Use the Actions dropdown menu to download the report in CSV or JSON format.
5. (Optional) Save a report for reuse.
   1. After customizing a report, click Actions > Save As New to save the report.
   2. Enter a Name and an optional Description to save the report. 

6. To view your saved reports, click Saved Reports.