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JumpCloud Reports

The reporting feature in JumpCloud allows Admins to collect essential data about their organization's user and devices, and utilize it for compliance, governance, and security. 

Types of Available Reports

Available reports include:

  • Users to Devices: Returns all user attributes and device associations for each user.
  • Users to Directories: Returns all user attributes and associations to directories for each user.
  • Users to LDAP: Returns all user attributes and associations to LDAP resources for each user.
  • Users to RADIUS Server: Returns all user attributes and associations to RADIUS Servers for each user.
  • User to SSO Applications: Returns all user attributes and SSO application associations for each user.
  • Users to User Groups: Tracks membership of user groups data, which can be used for troubleshooting and compliance purposes.
  • Browser Patch Management Policy: Troubleshoots any related browser issues with users' devices and provides evidence during compliance audits regarding users'  devices and their current browser versions.
  • OS Patch Management Policy: Provides a clear view of each user's device status relative to the OS policies that they have deployed.
  • OS Version: Returns information related to the OS version installed on devices, including the current version of the installed OS, the OS build (Windows only), device status, and installation date. 
  • Software Inventory: Returns information related to the software installed on your device, including software name, the device name where it is deployed, when the software was last opened, and dates when software was installed or updated.  

Note:

If the same software is installed on multiple devices, one row of information will display for each software and device combination. 

  • User Account Health: Returns information to evaluate the health and security of user accounts, including account status, password status, and secure enrollment information.

Running a Report

To run a JumpCloud Report:

  1. Log in to the JumpCloud Admin Portal.
  2. Navigate to INSIGHTS > Reports.
  3. Select the type of report from the drop-down.
  4. Click run report. The report will begin downloading to the Reports queue.

Note:
  • Click all stored reports to check the status of any reports that are currently running or have previously run. 
  • The details of up to 10 reports can be stored and will be held for 7 days after their creation timestamp. 
  • Older reports will be deleted before newer ones.

Exporting a Report

After running a JumpCloud report, you can export it in JSON or .CSV format.

  1. Log in to the JumpCloud Admin Portal.
  2. Navigate to INSIGHTS > Reports.
  3. Click all stored reports in the Stored Reports queue.
  4. Select the report you want to export and click export. 
  5. Choose Export JSON or Export CSV.
  6. Review the exported data in your Downloads folder.
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