Integrate with CloudHealth

Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials.

Read this article to learn how to integrate with CloudHealth. 

Prerequisites

  • A JumpCloud administrator account
  • JumpCloud SSO Package or higher or SSO à la carte option
  • A CloudHealth user account with administrator permissions
  • Your CloudHealth domain name

Creating a new JumpCloud Application Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION SSO Applications.
  3. Click + Add New Application.
  4. Type the name of the application in the Search field and select it.
  5. Click Next.
  6. In the Display Label, type your name for the application. Optionally, you can enter a Description, adjust the User Portal Image and choose to hide or Show in User Portal.

Note:

If this is a Bookmark Application, enter your sign-in URL in the Bookmark URL field.

  1. Optionally, expand Advanced Settings to specify a value for the SSO IdP URL. If no value is entered, it will default to https://sso.jumpcloud.com/saml2/<applicationname>.

Warning:

The SSO IdP URL is not editable after the application is created. You will have to delete and recreate the connector if you need to edit this field at a later time.

  1. Click Save Application.
  2. If successful, click:
    • Configure Application and go to the next section
    • Close to configure your new application at a later time

Configuring the SSO Integration

To configure JumpCloud

  1. Create a new application or select it from the Configured Applications list.
  2. Select the SSO tab.
  3. Replace any instances of YOUR_DOMAIN with your CloudHealth domain name.
  4. Add or change any desired user attributes.
  5. Click save.

Download the certificate

  1. Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
  2. Select the SSO tab and click IDP Certificate Valid > Download certificate.

Tip:

The certificate.pem will download to your local Downloads folder.

To configure CloudHealth

  1. In the Tanzu CloudHealth Platform, navigate to Setup > Admin > SSO Configuration.
  2. From the SSO Provider dropdown, select SAML and enter the following information:
    • Domains for SSO -enter domain names in company.com format
    • Sign In Endpoint – copy the JumpCloud IDP URL
    • Signing Certificate – copy and paste the contents of the certificate downloaded in the previous section
    • User-Organization Association – check this option if the IdP does not support passing the organization that the user should be assigned to.
    • Default Organization: From the dropdown, select the organization to which all new users should be assigned.
  3. Click Update SSO Configuration. Tanzu CloudHealth generates a DNS token for each domain you provided during SAML SSO configuration. The domains are placed under Pending status.

Validate Pending SSO Domains

  1. In the Tanzu CloudHealth Platform, navigate to Setup > Admin > SSO Domains.
  2. In the Pending Domains, copy the value of the DNS Token for the domain you want to validate.
  3. Go to your domain provider, and add the DNS token as a TXT token to the domain. Tanzu CloudHealth uses the TXT token to validate the domain. This process can take up to 72 hours. Validated tokens appear in the Claimed Domains section. After the domain is validated, all users who are listed in the IDP will have access to the Tanzu CloudHealth Platform. Users cannot sign into the Tanzu CloudHealth Platform using their existing credentials.

Using JIT Provisioning

Additional attributes are required to use JIT provisioning. JIT required attributes are prepopulated and are on by default to enable JIT provisioning. You can’t edit the JIT required service provider attributes. You can customize the JumpCloud attribute name and the constant value for JIT required attributes. Toggle off the attributes to opt out of sending the attributes in the SAML assertion

To complete the provisioning process

  1. Authorize a user’s access to the application in JumpCloud.  
  2. Have the user log in to the application using SSO. The SAML assertion passes from JumpCloud to the service provider, and gives the service provider the information it needs to create the user account.

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel. 

To authorize user access from the Application Configuration panel

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
  3. Select the User Groups tab. If you need to create a new group of users, see Get Started: User Groups.
  4. Select the check box next to the group of users you want to give access.
  5. Click save

To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.

Validating SSO authentication workflow(s)

IdP-initiated

  • Access the JumpCloud User Console
  • Select the application’s tile
  • The application will launch and login the user

SP-initiated

  • Navigate to your Service Provider application URL
  • You will be redirected to log in to the JumpCloud User Portal
  • The browser will be redirected back to the application and be automatically logged in

Removing the SSO Integration

Important:

These are steps for removing the integration in JumpCloud. Consult your SP's documentation for any additional steps needed to remove the integration in the SP. Failure to remove the integration successfully for both the SP and JumpCloud may result in users losing access to the application.

To deactivate the SSO Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to deactivate and click to open its details panel. 
  4. Select the SSO tab.
  5. Scroll to the bottom of the configuration.
  6. Click Deactivate SSO
  7. Click save
  8. If successful, you will receive a confirmation message.

To delete the application

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to delete.
  4. Check the box next to the application to select it.
  5. Click Delete.
  6. Enter the number of the applications you are deleting
  7. Click Delete Application.
  8. If successful, you will see an application deletion confirmation notification.
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