Integrate with CA Agile Central

Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials.

Read this article to learn how to integrate with CA Agile Central. 


  • An CA Agile Central administrator account.
  • A JumpCloud administrator account.

Creating a new JumpCloud Application Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Navigate to USER AUTHENTICATION SSO Applications.
  3. Click + Add New Application.
  4. Type the name of the application in the Search field and select it.
  5. Click Next.
  6. In the Display Label, type your name for the application. Optionally, you can enter a Description, adjust the User Portal Image and choose to hide or Show in User Portal.


If this is a Bookmark Application, enter your sign-in URL in the Bookmark URL field.

  1. Optionally, expand Advanced Settings to specify a value for the SSO IdP URL. If no value is entered, it will default to<applicationname>.


The SSO IdP URL is not editable after the application is created. You will have to delete and recreate the connector if you need to edit this field at a later time.

  1. Click Save Application.
  2. If successful, click:
    • Configure Application and go to the next section
    • Close to configure your new application at a later time

Configuring the SSO Integration

To configure CA Agile Central

  1. You must work with Rally technical support to enable SSO for your subscription.
  2. Contact Support to open a new case. Rally Support works with your Identity Management System administrator.
  3. Rally Support sends the Rally Service Provider metadata.xml file to you. This includes information such as our SSO server, which protocols we support and our public signing key. This metadata.xml is part of the SAML 2.0 standard.
  4. Configure an Identity Provider (IdP) to Rally Service Provider connection within your software using the Rally metadata.xml file as an input value.
  5. Ensure that your Identity Provider (IdP) is set to allow SP-initiated SSO sessions.
  6. Export the IdP metadata.xml file with your public key certificate embedded. This file includes your own information such as your SSO server, protocols that are supported, and your public key.
    • Your SAML_SUBJECT must be in the form of your Rally ID, for example, <customername>@<domain>. Rally cannot modify this for you. For testing purposes, you may have your Rally subscription administrator add your IT administrator to your Rally subscription.
    • If the mapping cannot be met, Rally user IDs must be changed to match the format that is presented by the SAML_SUBJECT before this will work.
  7. Securely transfer this file to Rally Support from the Support link from inside the Rally product. This can also take place over email if both sides support SSL.
  8. Rally Support delivers this file to Rally Operations. Rally Operations sets up our SSO software for this particular connection. We also ensure that the correct subscription ID is mapped to the connection and that SSO is enabled for that subscription.
  9. When asked to do so by Rally Support, verify that you can log in through your IdP endpoint.
  10. Provide your users with the redirect URL you get from Rally Support to log in to Rally through SSO.

To configure JumpCloud

  1. Create a new application or select it from the Configured Applications list.
  2. Select the SSO tab.
  3. Click Upload Metadata. Browse to and upload the metadata file provided to you by CA Agile Central.
  4. Click save.

Download the JumpCloud metadata file

  1. Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
  2. Select the SSO tab and click Export Metadata.
  3. The JumpCloud-<applicationname>-metadata.xml will be exported to your local Downloads folder.


Metadata can also be downloaded from the Configured Applications list. Search for and select the application in the list and then click Export Metadata in the top right corner of the window.

  1. Send the metadata file to CA Agile Central as indicated in step 7 in To configure CA Agile Central.

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel. 

To authorize user access from the Application Configuration panel

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
  3. Select the User Groups tab. If you need to create a new group of users, see Get Started: User Groups.
  4. Select the check box next to the group of users you want to give access.
  5. Click save

To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.

Validating SSO authentication workflow(s)


  • Access the JumpCloud User Console
  • Select the application’s tile
  • The application will launch and login the user


  • Navigate to your Service Provider application URL
  • You will be redirected to log in to the JumpCloud User Portal
  • The browser will be redirected back to the application and be automatically logged in

Removing the SSO Integration


These are steps for removing the integration in JumpCloud. Consult your SP's documentation for any additional steps needed to remove the integration in the SP. Failure to remove the integration successfully for both the SP and JumpCloud may result in users losing access to the application.

To deactivate the SSO Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to deactivate and click to open its details panel. 
  4. Select the SSO tab.
  5. Scroll to the bottom of the configuration.
  6. Click Deactivate SSO
  7. Click save
  8. If successful, you will receive a confirmation message.

To delete the application

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to delete.
  4. Check the box next to the application to select it.
  5. Click Delete.
  6. Enter the number of the applications you are deleting
  7. Click Delete Application.
  8. If successful, you will see an application deletion confirmation notification.
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