Integrate with Bitdefender

Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials.

Read this article to learn how to configure the Bitdefender SSO connector. 


  • A JumpCloud administrator account
  • JumpCloud SSO Package or higher or SSO à la carte option
  • A GravityZone Cloud administrator account
  • An online resource, like AWS S3 bucket with public web access, traditional web hosting, etc., to self host the JumpCloud metadata XML file

Important Considerations

  • GravityZone users must have accounts in JumpCloud with the same email addresses
  • GravityZone supports only Service Provider (SP) initiated single sign-on

Creating a new JumpCloud Application Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Navigate to USER AUTHENTICATION SSO Applications.
  3. Click + Add New Application.
  4. Type the name of the application in the Search field and select it.
  5. Click Next.
  6. In the Display Label, type your name for the application. Optionally, you can enter a Description, adjust the User Portal Image and choose to hide or Show in User Portal.


If this is a Bookmark Application, enter your sign-in URL in the Bookmark URL field.

  1. Optionally, expand Advanced Settings to specify a value for the SSO IdP URL. If no value is entered, it will default to<applicationname>.


The SSO IdP URL is not editable after the application is created. You will have to delete and recreate the connector if you need to edit this field at a later time.

  1. Click Save Application.
  2. If successful, click:
    • Configure Application and go to the next section
    • Close to configure your new application at a later time

Configuring the SSO Integration

To obtain the GravityZone Public Certificate

  1. Using Mozilla Firefox, go to .
  2. In the upper-side menu of the browser, click Tools and select Page Info.
    • Alternately, click the lock icon in the address bar, then click the right arrow in the Site information drop-down menu. In the next panel, click More information
  3. In the Page Info window, go to the Security tab and click the View Certificate button.
  4. On the certificate page, click PEM (cert) to download the certificate on your computer. Note where this is downloaded.

To configure JumpCloud

  1. Create a new application or select it from the Configured Applications list.
  2. Select the SSO tab.
  3. Under SP Certficate, click Upload SP Certificate.
  4. Browse to and select the certificate downloaded in the previous section. Click Open.
  5. Click activate and then click continue on the confirmation window.
  6. Find Bitdefender in the application list and click anywhere in the row to reopen the application configuration panel.
  7. Select the SSO tab and click Export Metadata.
  8. Click Save.
  9. Edit the XML file to include:

<md:SingleLogoutService Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-Redirect" Location=""/> 


This must be placed below the "SingleSignonService Location" and before the "</md:IDPSSODescriptor” fields.

  1. Self host the XML file and then note the URL.

To configure Bitdefender

  1. Log into GravityZoneControl Center.
  2. In the upper-right corner, go to Welcome, [your username] > My Company.
  3. In the Authentication tab, under Single Sign on using SAML, enter the URL for the self hosted metadata in the Identity provider metadata URL field.
  4. Click Save.

To change the authentication method for Bitdefender users

After enabling SSO for a company, GravityZone user accounts under that company become available for changing their authentication method. You can change the authentication method for users one by one, as follows:

  1. Go to the Accounts page.
  2. In the table, click the user’s name.
  3. Under Settings and Privileges, go to Authentication method and select Login using your Identity Provider.
  4. Click Save.


You can enable SSO for as many GravityZone users as you want, but not for your own administrator account.

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel. 

To authorize user access from the Application Configuration panel

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
  3. Select the User Groups tab. If you need to create a new group of users, see Get Started: User Groups.
  4. Select the check box next to the group of users you want to give access.
  5. Click save

To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.

Removing the SSO Integration


These are steps for removing the integration in JumpCloud. Consult your SP's documentation for any additional steps needed to remove the integration in the SP. Failure to remove the integration successfully for both the SP and JumpCloud may result in users losing access to the application.

To deactivate the SSO Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to deactivate and click to open its details panel. 
  4. Select the SSO tab.
  5. Scroll to the bottom of the configuration.
  6. Click Deactivate SSO
  7. Click save
  8. If successful, you will receive a confirmation message.

To delete the application

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to delete.
  4. Check the box next to the application to select it.
  5. Click Delete.
  6. Enter the number of the applications you are deleting
  7. Click Delete Application.
  8. If successful, you will see an application deletion confirmation notification.
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