Bug Fix Report for February 23 to 28

See below for a list of bug fixes completed between February 23-28:

Devices

Remote Assist

  • Added an enhancement to Remote Assist where the User is prompted to grant screen recording and accessibility permissions to prevent session failure.
  • Fixed an issue where the screen recording settings for Remote Assist were inaccurate.
  • Fixed a lockscreen detection failure for Linux devices using Remote Assist.
  • Fixed an issue in Remote Assist where multi-user logged-in messages displayed incorrectly.
  • Fixed an issue in Remote Assist where macOS devices lost mouse control after switching users.
  • Added an enhancement for certificate code signing changes in the Remote Assist Agent for Windows devices.
  • Disabled the screen recording device permissions for Remote Assist Background Tools mode, since Background Access does not support screen sharing in the first place.
  • Fixed an input lag issue on the Remote Assist login screen, and improved user account control access for Windows devices.
  • Fixed an issue in Remote Assist where the end-user mouse cursor lags behind the remote mouse cursor during a Remote Assist session.
  • Fixed a Javascript error In Remote Assist where non-english characters cause the Remote Assist app to crash.
Back to Top

List IconIn this Article

Still Have Questions?

If you cannot find an answer to your question in our FAQ, you can always contact us.

Submit a Case