Three Critical Elements of Directory-as-a-Service® (DaaS)

Written by Greg Keller on November 10, 2014

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There are a number of things that a directory in the cloud needs to do well to be successful, but we wanted to pull out three critical characteristics for a Directory-as-a-Service® (DaaS) solution.

  • Simplicity – Historically, directory services have been complicated and difficult to implement. Since the identity provider is one of the core elements of a business, complex solutions can be bothersome. Organizations shouldn’t have to manage servers and software. With a cloud-hosted directory service, directories must be incredibly simple. Literally, all an organization needs to do is add their users and connect their IT resource to the directory.
  • Ubiquity – An Identity-as-a-Service platform is foundational to an organization, and ought to work with whatever systems or solutions already exist in the business. A DaaS solution must support the various types of users, devices, and applications that make up a modern organization. That support must cover all of the major types of devices used by employees as well as the various types of applications that an organization uses. Moreover, a modern identity management platform must support the mobile culture of today’s enterprise. Users need to be able to securely access those applications from anywhere they are with any device. The takeaway? A cloud-based directory must be a central user store and the authoritative source for all user access.
  • Security – A cloud-based directory must be central to enhanced organizational security. Compromising business credentials is an easy way to compromise an organization. Not only does a cloud directory need to level up security around a directory, but it also needs to help IT admins quickly detect compromises. A directory service in the cloud is different from the standard directory because it has visibility into how, when, and where credentials are being used. As a result, it’s able to detect potential compromises early. This is critical to limiting the impact and damage security breaches can cause. Another critical part of a cloud-based directory is protecting credentials. This can be done through techniques such as hashing, encryption, and additional network security.

Leverage The Critical Elements of Directory-as-a-Service

Building a credible Directory-as-a-Service platform requires a tremendous amount of focus. But by shifting the directory to the cloud, your organization will embody a new type of directory service, one that is simpler to manage, more ubiquitous among your users, and offers better security. If you are interested in taking your directory to the next level, give us a call. We welcome the opportunity to discuss our cloud-based directory with you. Or feel free to try it for yourself – your first 10 users are free forever.

Greg Keller

JumpCloud CTO, Greg Keller is a career product visionary and executive management leader. With over two decades of product management, product marketing, and operations experience ranging from startups to global organizations, Greg excels in successful go-to-market execution.

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