System management means IT admins have control over the breadth of systems in their IT environment including desktops, laptops, and servers. Conceptually, system management is foundational for any modern IT organization. Establishing effective system management ensures that IT admins know what is taking place on all of their systems. System management also enables admins to enforce company policies regarding how employees use their system, and how the system itself behaves (e.g. screen lock following a set amount of time or disabling USB ports). This leads us to ask, how is system management defined and why does it matter?
System Management is System Control
IT admins need to have full control over the systems in an organization because it optimizes maintenance, increases security, and streamlines the process of assisting users when their system malfunctions. With this reasoning in mind, successful system management puts the endpoint front and center. After all, the system is the conduit to everything a user needs to access in order to successfully do their job. With this in mind, IT admins need to ensure each system their user’s leverage is optimized, fast, secure, and safe so that the users can do their job efficiently and without interruption.
For the above listed reasons, system management is critical in modern organizations, and IT admins need a system management tool that can work within their specific environment. While it is important that the tool sysadmins choose works well within their IT environment as it is currently constructed, admins need to know that their IT management platform is flexible enough to accommodate the different systems, applications, and protocols that could be introduced later down the line. For example, back when most IT infrastructures were Windows®-based and on-prem, IT admins could effectively manage their entire network with Microsoft tools. Microsoft ®Active Directory®, for example, was the tool that allowed sysadmins to control Windows user identities, whereas the System Center Configuration Manager (SCCM or formerly SMS) was used to control Windows systems. But, the IT environment has changed as Mac® and Linux® machines make inroads into the enterprise. Add in cloud infrastructure (AWS®, GCE), non-Windows and cloud file storage (Samba/NAS appliances, Box™, Dropbox™). Further, with WiFi a necessity in the the modern workplace, IT admins want to secure their networks. In order to do so, they need RADIUS so that users no longer need to look to a whiteboard for network login credentials. All of these changes are more are driving the need to tightly manage a mixed platform environment.
Cloud-based System Management
Fortunately, JumpCloud Directory-as-a-Service can provide you with the widespread visibility needed in your heterogeneous IT environment. JumpCloud provides sysadmins the peace of mind they need to know that their directory solution will be able to adapt to whatever major platform their users want to use, as well as providing access to the cloud-based resources their users leverage every single day. Further, our comprehensive directory services platform also offers the power to remotely execute commands and implement Policies across Mac, Linux, and Windows systems.
The result is a modern cloud-based system management solution that manages everything about an endpoint – who accesses it and the device itself. Who says user management and GPO-like Polices are for Windows systems only and can only be delivered by AD? Plus, as a completely cloud-based IAM platform, this functionality can all be achieved without any hardware on-prem. As a result, IT admins are able to focus their time on higher-value tasks.
Not A JumpCloud Customer?
Interested in learning more about how a cloud-based directory service such as JumpCloud Directory-as-a-Service can help you define what system management is for your organization? If that’s the case, give us a shout to learn more about what we can do to help increase your IT flexibility today. Additionally, sign up today for a free account. Our free account doesn’t require you to input your credit card information, and it allows you to manage 10 users free, forever. Once you’ve signed up, please visit our Knowledge Base for helpful resources to help you make the most out of your JumpCloud account. JumpCloud’s Directory-as-a-Service is system management, defined.