Serverless Endpoint Management

Written by Ryan Squires on February 18, 2020

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Secure endpoints make for secure IT organizations. But, traditionally, the ability to manage endpoints came by way of an on-prem Microsoft® solution called System Management Server (SMS), later called System Center Configuration Manager (SCCM) or ConfigMgr. As more organizations adopt the cloud, they’re looking for serverless endpoint management solutions to simplify endpoint management. 

Endpoint Management History

Since 1994, SMS represented the go-to endpoint management solution for Windows admins. Because virtually every resource was an on-prem Windows-based solution, SMS living on-premise was par for the course. 

Now, organizations are challenged by fitting what worked in 1994 into today’s IT. Modern IT environments are the product of a horde of non-Microsoft based tools, like Android™, iOS®, Linux® and macOS® devices, that SMS/SCCM struggles to manage. To counter, Microsoft released Intune® — an MDM solution, to manage non-Windows devices. But this addition made endpoint management with Microsoft tools confusing because there were multiple solutions for the singular job of endpoint management. Now, their vision for endpoint management, called Microsoft Endpoint Manager, combines Windows-centric endpoint management products like ConfigMgr with Intune to form a single platform and simplify Microsoft’s strategy. 

In short, it seems as if Microsoft realized the challenges their multiple solutions for endpoint management created. But in practice, using Endpoint Manager is not that simple.

The Problem With Endpoint Manager

Despite this new strategy, Microsoft’s customers are still hindered by the thinking of Microsoft’s past. For example, just because Microsoft’s endpoint management features have come together under one umbrella, that doesn’t mean the licensing aspect followed suit. 

If you administer a heterogeneous IT environment with macOS, Windows, and Linux systems, you still need a seperate license to manage non-Windows systems via Endpoint Manager.  There are many different ways to obtain the licensing, and many pertain to specific tiered levels of existing Microsoft products (like Office 365™ and Azure® Active Directory®). For admins that just want to manage their Windows, Linux and macOS endpoints, sorting through all their options might prove complicated. 

Simplify Endpoint Management 

For heterogeneous IT environments, admins need the ability to efficiently deploy measures across their entire fleet of systems, including Windows, Mac, and Linux, from a single window. More importantly, they need to do so without having to set up and maintain an on-prem server. The following are some powerful features IT admins need to leverage to keep their organizations safe — no matter the OS involved. There are many more features admins could leverage to secure their organization, but the following are key. 

If you want to use a single platform to manage Windows, macOS, and Linux systems while utilizing the features listed previously, consider JumpCloud® Directory-as-a-Service® for your serverless endpoint management needs. 

Try JumpCloud for Endpoint Management

JumpCloud simplifies endpoint management for modern IT environments by including the ability to manage endpoints via a single interface. Sign up for a free account to see it in action. With it, you can manage up to 10 users and their endpoints for free — forever.

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