SaaS System Management

Written by Jon Griffin on December 11, 2017

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The idea that we’ll all use dumb terminals and connect to the cloud has been parroted by a large number of analysts and so called experts. These theories are largely over-exaggerations designed to attract attention. The truth is, despite what any pundit may say about the future of computing, Windows, Mac, and Linux systems aren’t going anywhere soon. Unfortunately, the “dumb terminal theory” isn’t helping the IT organizations that need real world solutions to manage their mixed platform or system environments. To help with that, a new SaaS system management platform called Directory-as-a-Service® is simplifying this critical task.

Why SaaS System Management is Needed

old office

System management was far simpler in recent history. This is because in the 2000s, networks were largely Windows based. Microsoft provided nearly all of the resources, and as a result Microsoft offered solutions such as Microsoft Active Directory® and SMS (now SCCM) to help manage Windows systems. This move to provide management tools enabled IT admins to easily and quickly manage Windows devices. However, the catch was that it only really worked well for Windows devices (i.e. not Mac or Linux). Because of this, IT admins began mandating only Windows systems in their environment. This created the Microsoft lock-in, and it still affects many organizations today.

Of course, as the world shifted and Mac and Linux machines became more popular, Microsoft lock-in started to be a major headache for IT. When non-Microsoft platforms entered the IT environment, the task of managing systems with AD became much more difficult. Active Directory leveraged a concept called Group Policy Objects, but GPOs only worked with Windows machines. This meant that IT organizations ended up having to purchase additional system management solutions, or manage their non-Windows devices manually. Neither option was all that appetizing, not to mention all of these solutions were hosted on-prem.

Remedying Vendor Lock-In

group policy objects

As a result of the limitations of the conventional model, IT admins started to look for a new SaaS system management solution – a new approach to managing their Windows, Mac, and Linux systems. This modern approach needed be delivered from the cloud and cover all of an organization’s major device types. Think of the solution as a modern day, cross-platform replacement to GPOs. Luckily, such a solution does exist, in the form of JumpCloud’s Directory-as-a-Service.

With this cloud-based directory, IT admins can not only execute policies across their fleet of Windows, Mac, and Linux systems, but also create custom scripts or commands to do virtually anything that they want across their systems. IT admins also get full logging and control over what has been executed, when, and with what result.

Try SaaS System Management


With an innovative cloud directory like Directory-as-a-Service, admins can manage systems (Windows, Mac, Linux), cloud and on-prem servers (AWS, GCP), web and on-prem applications (LDAP, SAML), physical and virtual storage (NAS and Samba file servers), and wired and WiFi networks via RADIUS.

If you would like to learn more about SaaS system management with Directory-as-a-Service, reach out to us. We would be happy to explain how it can work in your environment. You can also check out the system management from the cloud capabilities by signing up for a free account. Your first 10 users are free forever, with no credit card required, so you can demo the platform and see how it may work for your needs. Sign up today!

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