Embracing Change: JumpCloud’s New Certification Approach

Written by Ella Rigoulot on October 5, 2023

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In the fast-paced world of technology, staying ahead is not just an advantage; it’s a necessity. At JumpCloud, we understand the value of knowledge and expertise. That’s why we’re launching a new Advanced Certification which goes even deeper into JumpCloud’s capabilities than our existing Core Certification, designed to empower you even further with the JumpCloud Directory Platform.

Announcing New Advanced Certification

Starting this September, we’re taking our certification program to the next level. While our Core Certification has been instrumental in showcasing your skills with JumpCloud, we’re introducing Advanced Certification that will delve even deeper into our platform’s capabilities.

Our commitment to providing top-notch education and certifications applies to seasoned IT professionals, as well as those just beginning their journey with JumpCloud. Let’s take a closer look at these changes.

Charging for Certifications

One of the significant updates is that, starting in September, we began charging for both our Core and Advanced Certification. We want to be transparent about this decision and the reasons behind it.

By introducing a fee for certifications, we can enhance our certification program, ensuring it meets the highest industry standards. This investment allows us to provide you with an even more robust and valuable certification experience. In addition, certifications will expire after one year of completion, encouraging all users to stay current with their product education and ensure nothing is missed; renewal courses are coming out next year for those of you who have successfully completed your certification. Rest assured, the value you receive will far exceed the cost.

We understand that this change may raise questions. However, it’s essential to recognize that the funds generated will directly contribute to improving the educational resources, certifications, and support services we offer. Your success remains at the forefront of our mission.

Emphasizing Inclusivity

While we’ll be charging for certifications, we want to emphasize our continued commitment to inclusivity and accessibility. Our dedication to empowering you with knowledge will never waver. To reinforce this commitment, JumpCloud University (JCU) will continue to provide open access to a wealth of educational courses, tutorials, and guided simulations. These resources are designed to help you master JumpCloud’s capabilities, regardless of your certification status. For example, the Advanced Certification learning path is free to access at any time. 

Whether you’re a free user, a Core Certification holder, or someone aiming for the Advanced Certification, our resources are available to help you succeed. We believe that everyone should have the opportunity to harness the full potential of JumpCloud.

Go Big With JumpCloud Education

These changes signify an exciting evolution in JumpCloud’s certification program. We are dedicated to ensuring that you receive the best education and support possible. As technology continues to advance, we want you to remain at the forefront of innovation.

These changes are a testament to our commitment to you, our valued customers. We encourage you to explore the new certification options and take advantage of the expanded resources we offer. Your success is our success, and together, we’ll reach new heights in the worlds of identity and access management, device management, IT security, and more.

Are You A JumpCloud Partner?

We fully recognize the need for additional educational courses to fully empower a member of the channel to understand the full picture of JumpCloud. In addition to the technical coursework related to the JumpCloud Directory Platform, you can enroll for free for our Sales Professional Certification to gain the knowledge and skills needed to present the business benefits and value proposition of JumpCloud’s open directory platform. 

We also have our Core Certification for Partners, which delivers foundational knowledge of the JumpCloud platform to hone skills you need to set your customers up for success. You can access all of our Partner resources here.

Ready to Take the Next Step in Your JumpCloud Journey? 

Explore our new certification offerings and discover the world of possibilities they unlock. Visit our certification page to learn more.

If you have any questions or need assistance, our support team is always here to help. Feel free to contact us, and we’ll be delighted to assist you.

Ella Rigoulot

At JumpCloud, Ella is the Director of Education and Enablement, leading a team of designers and facilitators that create engaging courses, content and certifications to meet all our Channel and Direct customers learning needs. Outside of JumpCloud, Ella enjoys being an activity coordinator for her two children, and is an avid Peloton rider and runner.

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