Cloud Identity Security for MSPs

Written by George Lattimore on February 1, 2019

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One of the most critical objectives for an MSP is to simply help keep their clients safe. From 2013 to 2017, 85% of the cyber insurance claims were filed from smaller organizations. Furthermore, it’s been recently shown that around 60% of SMBs go belly up after a cyber attack. For many MSPs, protecting their clients means focusing on a number of security aspects, including network security and endpoint protection. Since the number one threat to organizations has become compromised identities, cloud identity security for MSPs is now arguably the most critical area of security to direct resources.

How Identities Fell into the Crosshairs

Cloud identity security for MSPs

Protecting IT networks has changed dramatically over time. In the beginning, cyber threats arrived in the form of malware and viruses distributed by email attachments. These eventually turned into brute force attacks on networks, and now, they’ve shifted again into a sophisticated, multi-faceted operation for harvesting identities and credentials. Compromising the right identity is as good as gold to a hacker, because they know it’s the fastest way past defenses to retrieve valuable, digital assets.

Thankfully, smart MSPs know this too, and that’s why they are protecting their clients from identity compromises. In 2018, 47% of SMBs cite that they have no understanding of how to protect against cyber attacks. This has become a real issue for growing businesses, and outsourcing their IT security to MSPs has become a common solution. For MSPs, there’s a lot of business to look forward to as the managed security services market is expected to grow to more than $40 billion by 2022.

Changing Security for the Better

IT security from the Cloud

Any identity security strategy effectively revolves around the core of the identity management architecture, aka the directory service. If you haven’t noticed, for over two decades running, the identity provider market has been dominated by one solution in particular: Microsoft® Active Directory®. As a result of this market share stronghold, Windows® Servers using Active Directory have generated in billions in revenue.

While this success is naturally greeted with open arms from Microsoft, it presents quite the challenge for organizations looking to securely move their business forward. AD remains tightly integrated with Windows, but it’s well known that it struggles to authenticate with non-Windows platforms, such as popular tools like Mac® and Linux®, G Suite, AWS®, web applications like Slack, GitHub, and Salesforce, and many others.

This presents significant risk to organizations because credentials are being scattered across the internet, leaving bread crumbs for hackers to trace back to the core digital assets. Instead of being centralized and managed accordingly with on-prem servers, as they had in the past, the unregulated modern office is leaving employee identities out in the cold. After an MSP is hired on, their first responsibility is often to clean up the security mess and reconcile all unregulated data streams and shadow IT to meet compliance regulations.

The Solution is Cloud Identity Security for MSPs

Cloud based identity and access management

A new generation of cloud identity management platform for MSPs is changing this model, and giving SMBs the freedom to choose the best tools for the job again. Called Directory-as-a-Service®, this cloud directory service is securely managing and controlling user access to IT resources regardless of platform, protocol, provider, and location. Hyper secure, flexible, and meticulously monitored, Directory-as-a-Service fortifies the product stack of hundreds of MSPs, and over 50 thousand organizations at large. It was recently listed in the 2019 Top 10 Best Software for MSPs.

If you’re interested in learning more about how this directory service provides cloud identity security for MSPs and SMBs alike, feel free to drop our Partner Support team a note. Furthermore, if the Partner Program is something you’re interested in, check out these 4 reasons why MSPs choose to partner with JumpCloud, or go ahead and apply here.

George Lattimore

George is a writer at JumpCloud, a central source for authenticating, authorizing, and managing your IT infrastructure through the cloud. With a degree in Marketing and an MS in Public Communications and Technology, George enjoys writing about how the IT landscape is adapting to a diversified field of technology.

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