Cloud Identity and Access Management for MSPs

Written by George Lattimore on February 22, 2019

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Is there a new, more valuable approach for MSPs to consider in regards to cloud identity and access management? While the managed security services market at large is expected to grow to more than $40 billion by 2022, MSPs need to stay on top of their game in their respective markets to keep clients and remain competitive. A huge part of any MSPs product stack is their identity provider (IdP), which is the foundation, and as more infrastructure moves to the cloud, finding competitive advantages within cloud identity and access management (IAM) has taken center stage.

Cloud IT is in Demand

Comparing JumpCloud or Active Directory

For organizations of all sizes, shifting to MSPs and outsourcing management of their IT infrastructure can make a huge difference for their security, efficiency, and overall productivity. In 2018 among SMBs, 47% of CIOs reported that at least 30% of their IT is provided by external service providers. With tech talent harder and harder to come by, it’s only natural to outsource the IT function and skip the hiring hassle.

The rub here is that these modern organizations are heavily interested in leveraging cloud infrastructure, web applications, Mac®/Linux® systems, next gen file servers (NAS appliances / Samba file servers), and more. Basically, organizations want to empower their employees to leverage the right tools and technology that can help Make Work Happen™. They’ve seen how the cloud can benefit organizations looking to scale and increase security, and they want to see those same benefits internally.

Delivering the Goods, Remotely

Identity and Access Management for Small Business

The challenge for MSPs is to be able to deliver this wide array of IT resources to their clients, while also making it simple and effective for them to manage. Without elegant and economical administrative tools, delivering all of these IT resources can turn into a juggling act on a tightrope. At the center of this challenge is the pressing need to find a new approach to cloud identity and access management.

While ubiquitous remote management has only been a distant dream in the past, now, it’s a full-fledged reality. From one pane of glass, MSPs can feel confident in their ability to securely connect users to the IT resources they need regardless of platform, protocol, provider, and location. Since 83% of managed services were performed remotely in 2017, any next-generation cloud IAM platform for MSPs needs centralized, multi-client management if the MSP expects to scale their business.

Neutrality Means Flexibility

The good news is that a new generation of identity provider is doing exactly that. Rather than being tied to an on-prem identity management solution such as Active Directory®, or being locked in to Azure® resources with Azure AD, MSPs are using a neutral cloud IAM solution. Equipped with a Multi-Tenant Portal and backed by a Partner Program with hands-on support, MSPs are finding the identity provider they need to securely move their clients and their business model to the cloud.

JumpCloud’s Directory-as-a-Service® is tailored for MSPs looking to find a competitive advantage in a cloud-forward world. If you’d like to hear more about how JumpCloud is changing cloud identity and access management for MSPs through a burgeoning Partner Program, read through this analysis, or drop us a note. A member of our Partner Support team will promptly follow up with details.

George Lattimore

George is a writer at JumpCloud, a central source for authenticating, authorizing, and managing your IT infrastructure through the cloud. With a degree in Marketing and an MS in Public Communications and Technology, George enjoys writing about how the IT landscape is adapting to a diversified field of technology.

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