Simplify Onboarding and Get The User Running

A JumpCloud Partner Success Interview with Tavanca

Written by Chris Tate on January 25, 2024

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JumpCloud’s MSP partners are at the forefront of providing essential IT services to small and medium-sized businesses globally. In our interview series, we delve into conversations with these partners, exploring the dynamics of their MSPs and how JumpCloud plays a pivotal role in their operations.

In today’s feature, we had the opportunity to speak with Theresia Joseph of Tavanca Networks. Join us as we uncover insights into their MSP journey and the impact of JumpCloud’s solutions. 

About Theresia

As the Founder and CEO of Tavanca, Theresia’s journey in the tech industry began…

Tavanca primarily works with small to medium businesses located in Vancouver, Canada. They also have clients with international locations, including Canada, the US, and Europe. Tavanca services are generally aimed at businesses with at least ten staff members, where the complexity of IT management becomes challenging for business owners.

Here are my 5 key takeaways:

Simplicity and Intuitiveness

JumpCloud benefits from a user-friendly, simple and intuitive interface. This makes it easy for them to manage user identities, access, and security settings. 

Time Savings

JumpCloud helps Tavanca save time when onboarding new devices or users. The quick device configuration and user setup processes ensure that users can be up and running almost instantly. This time efficiency is crucial for managed service providers (MSPs) to efficiently handle multiple clients.

Hybrid Environment Management

JumpCloud supports managing devices across different operating systems, including Windows, Mac, and Linux. This is beneficial for Tavanca clients who use a variety of devices and operating systems.

Policies and security enhancements

JumpCloud allows the creation of policies to manage devices and users based on specific needs. This customization helps Tavanca tailor their IT solutions to their clients’ requirements. JumpCloud assists in improving overall security. It helps enforce security policies, manage updates, and even allows for control over user-initiated updates to prevent disruptions while ensuring the latest security patches are applied.

Remote Management

JumpCloud enables remote management of devices and configurations. This is especially important for MSPs like Tavanca, as it allows them to efficiently manage their clients’ IT infrastructure from a remote location

Thanks to Theresia for taking the time to chat. If you would like to contact her to discuss further she is available on LinkedIn and the Tavanca website.

To find out more about JumpCloud and how it can help your MSP you can email us or read more here.


JumpCloud Partner Success Stories are conversations between Chris Tate (Principal Strategist – MSP) and our valuable partners around the world.  If you want to join Chris on a future episode, contact your Partner Account Manager or email [email protected] for more information.

Chris Tate

Chris is always thinking, talking and writing about MSPs. His role at JumpCloud is to get the MSP into every meeting we have and every decision we make. Outside of JumpCloud Chris can often be found watching football (soccer) and drinking beer.

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