They’re In: The G2 Fall 2026 Reports

IT organizations and managed service providers (MSPs) are navigating more complexity than ever. Heightened security concerns demand stricter control over user access for human, non-human, and agentic users, while the number and variety of devices keeps growing.

AI discovery and governance have landed squarely in your lap, too. Which AI tools and agents are already running in your environment? Who owns them? What happens when an autonomous agent ends up with more access than the person sitting next to it? These aren’t hypothetical questions anymore, and answering them well requires a serious rethink of how IT has always worked.

Weathering this storm falls to you. It’s on IT teams and MSPs to decide how to move past the complexity, and get unstuck from the everyday challenges.

That kind of recommendation takes data. You need to know how a platform actually performs on ease of use, the level of support behind it, and whether its capabilities realistically map to what you need. 

This is where vendors like G2 become a useful tool: G2 rankings come straight from verified users and customers, so you can make an informed call on what to shortlist and what to move on from.

The G2 Fall 2026 Grid® Reports

G2’s Fall 2026 Grid Reports® are in. Verified users named JumpCloud a Leader in 150 Grid Reports this season and ranked it number one in 70 of them, spanning categories like mobile device management (MDM), identity and access management (IAM), and security compliance.

This season also marks a first: JumpCloud now appears in G2’s AI governance tools and non-human identity (NHI) management categories. Over the past year, JumpCloud has expanded to offer identity and access controls for AI agents and machine identities, in addition to its existing capabilities for human users. G2 users are noticing.

What I like best about JumpCloud is its ability to centralize user identity, access, and device management in a single platform. It simplifies onboarding and offboarding, allows us to enforce security policies consistently, and provides strong access controls without requiring complex infrastructure. The intuitive interface has helped streamline our operations and reduce routine administrative tasks.

— G2 user Amber C.

Awards and Appearances

JumpCloud is ranked as the #1 solution in 70 different reports, including:

What Is G2?

G2 is a community review site. The site aggregates product and service reports to simplify the evaluation process for business and technical shoppers. The organization compiles reports based on authentic user reviews, product comparisons, and deep-dive research.

G2 releases quarterly Grid Reports and ranks products based on authenticated reviews gathered directly from its community of users, as well as data aggregated from online sources and social networks.

What is JumpCloud?

When you search for new solutions, you want them to streamline your efforts. On any given day, you have to deploy, manage, secure, and support resources located around the globe. Consider the following:

1. Your environment is full of different device types running a variety of operating systems.
2. Every user, device, and now every AI agent needs differing levels of access to critical systems, applications, and resources.
3. Most are now more likely to be hosted in the cloud than on your network.

It’s no wonder comprehensive, cloud-based platforms like JumpCloud provide value in so many distinct areas. JumpCloud is an open, flexible IT platform that manages your human workforce, your devices, and, increasingly, the AI agents working alongside them. It consolidates your organization’s tech stack while giving your people, and your agents, the secure, easy access to the tools they need to get work done. No more, no less.

The suite of tools that JumpCloud offers businesses is truly visionary. It is a collection of immediately-useful software components that help you run every part of your business, whether patching, security compliance, providing single sign-on (SSO), onboarding and offboarding new employees — and it continues to evolve on a regular basis. Managing our Macs and Windows computers as equal citizens has been such a boost to our business.

Rather than have a junk drawer of disconnected apps, it’s a joy to use a single pane of glass with an intuitive interface to rapidly address business needs. Onboarding is better, offboarding is better, device management is better, security is better, reporting is better — the list is vast.

— Verified G2 User in Financial Services

JumpCloud makes it easy to securely manage identities, devices, and access across your organization. It serves as an OS-agnostic device management for your Windows, Apple, Linux, and Android devices, and as a comprehensive identity management solution compatible with both M365 and Google Workspace. Human users, and now agents, get secure, frictionless access to the resources they need, from any location and on any secure device.

The platform’s openness and flexibility let you tailor it to your current environment, giving you the confidence to make changes freely in the future. By unifying identity, access, and device management, JumpCloud delivers an end-to-end experience for your people and simplifies management for your IT team. Its adaptability fits diverse organizations with different setups and requirements.

Start a free trial or sign up for a demo to explore the breadth and depth of JumpCloud on your own time.