They’re In: The G2 Winter ‘25 Reports

IT organizations and managed service providers (MSPs) today have to navigate a complex landscape of challenges, ranging from the routine to the existential. Heightened security concerns demand stricter control over user access, and the ever-growing number and array of devices adds layers of complexity to an already complex environment.

On top of all of that, organizations of all sizes are expanding their distributed workforces, spanning global time zones and diverse languages, or mandating their workforce return to the office for some or all of the week… or both!

And if that wasn’t hard enough, breaks in service create friction in employees’ experiences. This further complicates how you handle device, identity, and user access management. If you are spread out among too many point solutions, tool sprawl may add extra time, effort, and complexity to your day rather than helping you accomplish your goals. 

So who is leading the charge to ensure your organization is humming along smoothly while it grows and changes? That’s right – getting this right falls to you.

If you’re starting to ask yourself, “how do I even start?,” this is where organizations like G2 become such an important tool. 

G2 provides a platform for peers and colleagues to shine a spotlight on the companies that excel in overcoming these hurdles. Their reviews and shared experiences help others in search of a viable solution to their own individual challenges.

The Winter 2025 Grid® Reports by G2 

The Winter 2025 Grid® Reports are a comprehensive evaluation of cloud security solutions, based on real-world user feedback and experiences. The reports cover a wide range of security categories, including device management and protection, network security, compliance and governance, and identity and access management.

What I like best about JumpCloud is its seamless integration with a wide range of systems and applications, making user management a breeze for our business. The flexibility and security it offers are truly impressive, and the exceptional support ensures we have peace of mind while using the platform.

Juan D. on G2

With almost 3,000 reviews and ratings, verified G2 users found JumpCloud to be a leader across several categories, including mobile device management (MDM), single sign-on (SSO), user provisioning and governance tools, identity and access management (IAM), privileged access management (PAM), password policy enforcement, cloud directory services, remote support, and unified endpoint management (UEM).

Awards and Appearances

In these reports JumpCloud is ranked as the #1 solution in 75 different reports including:

What Is G2?

G2 is a community review site. The site aggregates product and service reports to simplify the evaluation process for business and technical shoppers. The organization compiles reports based on authentic user reviews, product comparisons, and deep-dive research. 

G2 releases quarterly Grid Reports and ranks products based on authenticated reviews gathered directly from its community of users, as well as data aggregated from online sources and social networks. 

Check out JumpCloud on G2 →

What is JumpCloud?

When in search of new solutions, you want them to help you streamline your efforts. On any given day you have to deploy, manage, secure, and support a wide variety of resources, often located around the globe. Consider the following: 

1. Your environment is full of different device types supporting a variety of operating systems.
2. They all need differing levels of access to critical systems, applications, and resources.
3. Most are now more likely to be hosted in the cloud than on your network.

It’s no wonder comprehensive, cloud-based platforms like JumpCloud can provide value in so many distinct areas. JumpCloud focuses on developing an open and flexible directory platform. It serves to consolidate an organization’s tech stack, while also facilitating secure and easy access to the tools and resources employees require. Or it’s exactly the tool you need for the job of the day, able to easily fit into any existing management stack.

JumpCloud is an all-in-one solution for modern IT infrastructure. JumpCloud has been an indispensable addition to our IT infrastructure, providing a comprehensive and robust solution for identity and access management. As an Information Security Manager at a Cybersecurity SAAS company, I have experienced firsthand the myriad of benefits that JumpCloud brings to the table. We use JumpCloud as an MDM tool and the device management features are top-notch. The ability to enforce security policies, monitor device health, and perform remote actions helps us maintain a secure and compliant IT environment effortlessly.

Siddhi V. on G2 

JumpCloud delivers a unified directory platform that makes it easy to securely manage identities, devices, and access across your organization. JumpCloud serves as an OS agnostic device management for your Windows, Apple, Linux, and Android devices and a comprehensive identity management solution, compatible with both M365 and Google Workspace, JumpCloud ensures users enjoy secure, frictionless access to their resources from any location and on any secure device. 

The platform’s openness and flexibility empowers organizations to tailor it to their current environment, fostering confidence in their ability to implement changes freely in the future. By unifying user and device management seamlessly, JumpCloud delivers an end-to-end experience for users and simplifies the management process for IT administrators. Its adaptability makes it a suitable choice for diverse organizations with various setups and requirements.

JumpCloud is IT Simplified. Anyone can start a free trial or sign up for a demo of the JumpCloud Directory Platform to explore the breadth and depth of the platform on their own time.