Let Them Speak: G2 Spring ‘24 Reports Are Here

In the dynamic landscape of today’s digital age, companies face an array of challenges — from heightened security concerns and the proliferation of devices, to the complexities of managing distributed workforces spanning multiple time zones and native languages. 

Navigating these issues becomes even more daunting when the tools available to IT admins and managed service providers (MSPs) are spread across an array of point solutions. The time, effort, and complexity this sprawl of tools demands makes delivering consistent, valuable IT services to end users much more difficult, which in turn creates friction in employees’ experiences and complicates administrators’ tasks in handling device, identity, and user access management.

This is where organizations like G2 become such an important tool, as it provides a platform for peers and colleagues to shine a spotlight on the companies that excel in overcoming these hurdles so they can help others in search of a viable solution to their own individual challenges.

The Spring 2024 Grid® Reports by G2 

The Spring 2024 Grid® Reports are a comprehensive evaluation of cloud security solutions, based on real-world user feedback and experiences. The reports cover a wide range of security categories, including device management and protection, network security, compliance and governance, and identity and access management.

With almost just over 2,300 reviews and ratings, verified G2 users found JumpCloud to be a leader across several categories, including mobile device management (MDM), single sign-on (SSO), user provisioning and governance tools, identity and access management (IAM), privileged access management (PAM), cloud directory services, remote support, and unified endpoint management (UEM).

Awards and Appearances

In these reports JumpCloud is ranked as the #1 solution in 34 different reports including:

1. Overall Momentum (Global) for Cloud Directory Services
2. Overall Implementation Index (Global) for Cloud Directory Services
3. Mid-Market Regional Grid (Americas) for Identity and Access Management (IAM)
4. Small Business Regional Grid (Americas) for Identity and Access Management (IAM)
5. Overall Momentum (Global) for Identity and Access Management (IAM)
6. Small Business Grid (Global) for Identity and Access Management (IAM)
7. Mid-Market Grid (Global) for Identity and Access Management (IAM)
8. Small Business Usability Index (Global) for Mobile Device Management (MDM)
9. Overall Regional Grid (Asia) for Mobile Device Management (MDM)
10. Small Business Regional Grid (Europe) for Mobile Device Management (MDM)
11. Overall Regional Grid (Middle East & Africa) for Mobile Device Management (MDM)
12. Mid-Market Regional Grid (Asia Pacific) for Mobile Device Management (MDM)
13. Overall Regional Grid (India) for Mobile Device Management (MDM)
14. Overall Regional Grid (EMEA) for Mobile Device Management (MDM)
15. Overall Regional Grid (EMEA) for Privileged Access Management (PAM)
16. Mid-Market Implementation Index (Global) for Privileged Access Management (PAM)
17. Overall Implementation Index (Global) for Privileged Access Management (PAM)
18. Overall Momentum (Global) for Privileged Access Management (PAM)
19. Mid-Market Grid (Global) for Privileged Access Management (PAM)
20. Overall Regional Grid (Latin America) for Remote Support
21. Overall Regional Grid (Middle East & Africa) for Remote Support
22. Overall Momentum (Global) for Single Sign-On (SSO)
23. Mid-Market Implementation Index (Global) for Single Sign-On (SSO)
24. Small Business Grid (Global) for Single Sign-On (SSO)
25. Small Business Usability Index (Global) for Single Sign-On (SSO)
26. Overall Grid (Global) for Unified Endpoint Management (UEM)
27. Overall Regional Grid (EMEA) for Unified Endpoint Management (UEM)
28. Overall Regional Grid (EMEA) for User Provisioning and Governance Tools
29. Small Business Usability Index (Global) for User Provisioning and Governance Tools
30. Mid-Market Grid (Global) for User Provisioning and Governance Tools
31. Small Business Relationship Index (Global) for User Provisioning and Governance Tools
32. Small Business Implementation Index (Global) for User Provisioning and Governance Tools
33. Mid-Market Relationship Index (Global) for User Provisioning and Governance Tools
34. Mid-Market Implementation Index (Global) for User Provisioning and Governance Tools

IT organizations seek solutions that help them streamline their efforts to deploy, manage, secure, and support a wide variety of resources, often located around the globe. Considering the now all-to-common scenario of an environment full of different device types supporting a variety of operating systems, all of which needing differing levels of access to critical systems, applications, and resources, which themselves are now more likely to be hosted in the cloud, it’s no wonder comprehensive, cloud-based platforms like JumpCloud can provide value in so many distinct areas.   

With a focus on an open and flexible directory platform, JumpCloud not only consolidates an organization’s tech stack but also facilitates secure and easy access to the tools and resources employees require. Impactful IT management and security solutions tailored to the diverse requirements of businesses spanning various industries and geolocations is only possible when the foundation of IT management allows for true freedom of choice. 

What Is G2?

G2 is a community review site. The site aggregates product and service reports to simplify the evaluation process for business and technical shoppers. The organization compiles reports based on authentic user reviews, product comparisons, and deep-dive research. 

G2 releases quarterly Grid Reports and ranks products based on authenticated reviews gathered directly from its community of users, as well as data aggregated from online sources and social networks. 

Check out JumpCloud on G2 →

What is JumpCloud?

JumpCloud provides an open directory platform that addresses the wide-ranging use case that every IT admin faces, and is designed to accommodate their unique approach to solving them. JumpCloud serves as an OS agnostic device management and comprehensive identity management solution, compatible with both M365 and Google Workspace, JumpCloud ensures users enjoy secure, frictionless access to their resources from any location and on any secure device. 

The platform’s openness and flexibility empowers organizations to tailor it to their current environment, fostering confidence in their ability to implement changes freely in the future. By unifying user and device management seamlessly, JumpCloud delivers an end-to-end experience for users and simplifies the management process for IT administrators. Its adaptability makes it a suitable choice for diverse organizations with various setups and requirements.

Anyone can start a free trial of the JumpCloud Directory Platform to explore the breadth and depth of the platform on their own time.