IT organizations and managed service providers (MSPs) today have to navigate a complex landscape of challenges, ranging from the routine to the existential. Heightened security concerns demand stricter control over user access, and the ever-growing number and array of devices adds layers of complexity to an already complex environment.
On top of all of that, organizations of all sizes are expanding their distributed workforces, spanning global time zones and diverse languages, or mandating their workforce return to the office for some or all of the week… or both!
And if that wasn’t hard enough, breaks in service create friction in employees’ experiences. This further complicates how you handle device, identity, and user access management. If you are spread out among too many point solutions, tool sprawl may add extra time, effort, and complexity to your day rather than helping you accomplish your goals.
So who is leading the charge to ensure your organization is humming along smoothly while it grows and changes? That’s right – getting this right falls to you.
If you’re starting to ask yourself, “how do I even start?,” this is where organizations like G2 become such an important tool.
G2 provides a platform for peers and colleagues to shine a spotlight on the companies that excel in overcoming these hurdles. Their reviews and shared experiences help others in search of a viable solution to their own individual challenges.
The Spring 2026 Grid® Reports by G2
The Spring 2026 Grid® Reports are a comprehensive evaluation of cloud security solutions, based on real-world user feedback and experiences. The reports cover a wide range of security categories, including device management and protection, network security, compliance and governance, and identity and access management.
What I like best about JumpCloud is how it centralizes identity, access, and device management in a single platform. It makes it easy to manage users, devices, and permissions across different operating systems and cloud applications without needing multiple tools.
— G2 user Luigi P.
With over 3,900 reviews and ratings, verified G2 users found JumpCloud to be a leader across several categories, including mobile device management (MDM), single sign-on (SSO), user provisioning and governance tools, identity and access management (IAM), privileged access management (PAM), password policy enforcement, cloud directory services, remote support, and security compliance.
Awards and Appearances
In these reports JumpCloud is ranked as the #1 solution in 97 different reports including:
- Enterprise Implementation Index (Global)
- Mid-Market Implementation Index (Global)
- Enterprise Results Index (Global)
- Mid-Market Results Index (Global)
- Mid-Market Usability Index (Global)
- Mid-Market Relationship Index (Global)
- Overall Relationship Index (Global)
- Enterprise Usability Index (Global)
- Enterprise Relationship Index (Global)
- Mid-Market Grid (Global)
- Overall Regional Grid (Asia Pacific)
- Overall Regional Grid (Asia)
- Overall Grid (Global)
- Small Business Relationship Index (Global)
- Small Business Regional Grid (Asia)
- Small Business Regional Grid (Asia Pacific)
- Mid-Market Regional Grid (India)
- Overall Regional Grid (Middle East & Africa)
- Mid-Market Regional Grid (Americas)
- Overall Regional Grid (Asia)
- Mid-Market Regional Grid (Asia Pacific)
- Overall Regional Grid (Europe)
- Mid-Market Regional Grid (EMEA)
- Mid-Market Regional Grid (Asia)
- Mid-Market Grid (Global)
- Small Business Regional Grid (Americas)
- Small Business Regional Grid (EMEA)
- Small Business Grid (Global)
- Overall Regional Grid (Middle East)
- Enterprise Implementation Index (Global)
- Enterprise Usability Index (Global)
- Enterprise Regional Grid (Asia)
- Enterprise Regional Grid (Asia Pacific)
- Overall Regional Grid (Asia)
- Overall Regional Grid (India)
- Overall Regional Grid (Asia Pacific)
- Overall Regional Grid (Latin America)
- Mid-Market Regional Grid (Asia Pacific)
- Mid-Market Regional Grid (Asia)
- Mid-Market Regional Grid (Middle East & Africa)
- Overall Regional Grid (Middle East)
- Mid-Market Regional Grid (India)
- Overall Regional Grid (Middle East & Africa)
- Overall Momentum (Global)
- Overall Grid (Global)
- Small Business Implementation Index (Global)
- Overall Implementation Index (Global)
- Mid-Market Implementation Index (Global)
- Overall Results Index (Global)
- Enterprise Usability Index (Global)
- Mid-Market Results Index (Global)
- Small Business Results Index (Global)
- Small Business Usability Index (Global)
- Overall Usability Index (Global)
- Mid-Market Usability Index (Global)
- Mid-Market Relationship Index (Global)
- Small Business Relationship Index (Global)
- Overall Relationship Index (Global)
- Overall Regional Grid (Europe)
- Overall Regional Grid (EMEA)
- Small Business Grid (Global)
- Mid-Market Grid (Global)
- Enterprise Usability Index (Global)
- Enterprise Relationship Index (Global)
- Mid-Market Regional Grid (Asia)
- Enterprise Implementation Index (Global)
- Enterprise Results Index (Global)
- Enterprise Usability Index (Global)
- Mid-Market Implementation Index (Global)
- Small Business Regional Grid (Asia)
- Overall Regional Grid (United Kingdom)
- Mid-Market Regional Grid (Europe)
- Mid-Market Regional Grid (Asia)
- Mid-Market Regional Grid (Asia Pacific)
- Small Business Regional Grid (Europe)
- Small Business Regional Grid (Asia Pacific)
- Mid-Market Regional Grid (India)
- Overall Regional Grid (Middle East)
- Overall Regional Grid (Middle East & Africa)
- Mid-Market Regional Grid (EMEA)
- Small Business Grid (Global)
- Overall Regional Grid (Europe)
- Small Business Regional Grid (EMEA)
- Enterprise Relationship Index (Global)
- Mid-Market Implementation Index (Global)
- Mid-Market Results Index (Global)
- Small Business Implementation Index (Global)
- Mid-Market Usability Index (Global)
- Small Business Usability Index (Global)
- Small Business Results Index (Global)
- Mid-Market Relationship Index (Global)
- Overall Relationship Index (Global)
- Small Business Relationship Index (Global)
- Small Business Grid (Global)
- Mid-Market Grid (Global)
- Overall Regional Grid (Europe)
- Overall Regional Grid (EMEA)
What Is G2?
G2 is a community review site. The site aggregates product and service reports to simplify the evaluation process for business and technical shoppers. The organization compiles reports based on authentic user reviews, product comparisons, and deep-dive research.
G2 releases quarterly Grid Reports and ranks products based on authenticated reviews gathered directly from its community of users, as well as data aggregated from online sources and social networks.
What is JumpCloud?
When in search of new solutions, you want them to help you streamline your efforts. On any given day you have to deploy, manage, secure, and support a wide variety of resources, often located around the globe. Consider the following:
- Your environment is full of different device types supporting a variety of operating systems.
- They all need differing levels of access to critical systems, applications, and resources.
- Most are now more likely to be hosted in the cloud than on your network.
It’s no wonder comprehensive, cloud-based platforms like JumpCloud can provide value in so many distinct areas. JumpCloud focuses on developing an open and flexible directory platform. It serves to consolidate an organization’s tech stack, while also facilitating secure and easy access to the tools and resources employees require. Or it’s exactly the tool you need for the job of the day, able to easily fit into any existing management stack.
I like that the JumpCloud UI is pretty simple to use, which makes it easier for me to manage devices. It’s convenient having macOS and Windows management all in the same place, saving me time since I don’t need to jump between different systems. The data from the devices helps me check OS versions and app versions efficiently. I also appreciate the search bar that quickly finds anything, from devices to users, with just a click. The initial setup was easy for us; creating users, integrating with Google, deploying apps, and running scripts were all intuitive.
G2 User Michael H.
JumpCloud delivers a unified directory platform that makes it easy to securely manage identities, devices, and access across your organization. JumpCloud serves as an OS agnostic device management for your Windows, Apple, Linux, and Android devices and a comprehensive identity management solution, compatible with both M365 and Google Workspace, JumpCloud ensures users enjoy secure, frictionless access to their resources from any location and on any secure device.
The platform’s openness and flexibility empowers organizations to tailor it to their current environment, fostering confidence in their ability to implement changes freely in the future. By unifying user and device management seamlessly, JumpCloud delivers an end-to-end experience for users and simplifies the management process for IT administrators. Its adaptability makes it a suitable choice for diverse organizations with various setups and requirements.
Anyone can start a free trial or sign up for a demo of the JumpCloud Directory Platform to explore the breadth and depth of the platform on their own time.