Identity Management in Healthcare

Written by Vince Lujan on April 15, 2018

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Healthcare is one of the most regulated environments on the planet. Between that and financial services, there are a wide range of laws and regulations that healthcare organizations need to adhere to. One of the best ways to protect sensitive data is by ensuring that only the correct people have access. With that in mind, it’s easy to see why identity management in healthcare is critical. In this blog post, we’ll discuss a few of the challenges with identity management in healthcare, and how the JumpCloud® Directory-as-a-Service® platform can help.

Why is Identity Management in Healthcare Important?

According to the Harvard Business Review, the healthcare industry was under constant attack in the past year alone. So it makes sense that government entities want to protect your health and money from unscrupulous individuals and entities. The most significant regulation within the healthcare world is HIPAA.

HIPAA is a wide ranging statute focused on patient privacy and protections related to healthcare. A key part of the regulation is the HIPAA Security Rule, the short name for The Security Standards for the Protection of Electronic Protected Health Information. The HIPAA Security rule has three major components: administrative safeguards, physical safeguards, and technical safeguards. The core concept that underpins each of these three areas is controlling access to sensitive information, such that only authorized personnel have access (role-based access). In other words, with such sensitive information available to healthcare employees, it is critical that the organization limit access to those that need it for business purposes.

How to Manage Identities in Healthcare


A strong identity management platform is the best way to control and audit information in healthcare organizations. Historically, Microsoft® Active Directory® (AD) has been that platform. As most IT admins already know, AD has been the default on-prem directory services platform for many years now. However, more healthcare organizations are taking advantage of modern IT solutions such as web applications, cloud servers, Samba file servers and NAS appliances, WiFi, and more. As a result, many IT admins have come to discover that traditional AD implementations can be limiting. After all, AD is primarily focused on Windows systems and applications; it makes sense that non-Windows platforms would be more difficult to manage.

The good news is that there is a new cloud identity management platform that works well with healthcare institutions. The solution is called JumpCloud® Directory-as-a-Service®, and it is securely managing and connecting users to the IT resources they need to succeed. This includes systems, applications, files, and networks – regardless of the platform, protocol, provider, and location. Further, the JumpCloud platform has a number of security features and functionality such as password management, multi-factor authentication (MFA/2FA) for systems and applications, cross-platform GPO-like capabilities, and more – not to mention that identity security is fundamental to the platform itself.

The best part is that JumpCloud Directory-as-a-Service empowers IT admins with the ability to choose the best IT resources for their users, rather than having their hand forced by antiquated solutions like AD and its limited capabilities. In fact, the JumpCloud platform enables IT to eliminate their entire on-prem AD infrastructure in favor of a comprehensive cloud-based directory services platform that can securely manage and connect users to virtually anything that connects to the internet with ease.

Learn More About Identity Management in Healthcare

Watch our Cloud IAM Protocols and Architecture whiteboard presentation to learn more about cloud IAM protocols and architecture, and read Single Sign-On for Healthcare and HIPAA Compliance to learn more about the benefits of single sign-on (SSO) in more detail.

Contact JumpCloud or schedule a demo to answer any questions. You can also sign up for a free account to see how the JumpCloud platform supports identity management in healthcare. Your first ten users are free forever!

Vince Lujan

Vince is a writer and video specialist at JumpCloud. Originally from the horse capital of New Mexico, Corrales, he has lived in Boulder, Colorado for three years. When Vince is not developing content for JumpCloud, he can usually be found at the Boulder Creek.

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