Integrate with Box

Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials.

Read this article to learn how to integrate with Box.

Prerequisites

• A JumpCloud administrator account
• JumpCloud SSO Package or higher or SSO à la carte option
• A Box Primary Administrator or a managed user with Co-Admin permissions and at least the following privileges in the Reports and Settings section selected:
  • View settings and apps for your company
  • Edit settings and apps for your company
• A Box Business plan

Creating a new JumpCloud Application Integration

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Click + Add New Application.
4. Type the name of the application in the Search field and select it.
5. Click Next.
6. Optionally, customize the display label, description and how the application displays:
   • Description - add a description that users will see in their user portal
   • User Portal Image - choose Logo or Color Indicator
   • Show in User Portal - enable this option for this to be visible in the user portal
7. Optionally, customize the IdP URL:
   • Expand Advanced Settings and enter the name you want to use for the end of the SSO IdP URL, https://sso.jumpcloud.com/saml2/{custom_value}

8. Click Save Application.
9. If successful, click:
   • Configure Application and go to the next section
   • Close to configure your new application at a later time

Configuring the SSO Integration

To configure JumpCloud

1. Create a new application or select it from the Configured Applications list.
2. Select the SSO tab and enter the following:
   • IdP Entity ID - the default is JumpCloud, but this field can be edited
   • Login URL (optional) - enter a URL if you want to force SP-initiated SSO
3. Add or change any other desired attributes.
4. Click save.

Download the JumpCloud metadata file

1. Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
2. Select the SSO tab and click Export Metadata.
3. The JumpCloud-<applicationname>-metadata.xml will be exported to your local Downloads folder.

To configure Box

1. Use the Box SSO Setup Support Form to have Box help you set up JumpCloud SSO.
2. Attach the JumpCloud metadata file downloaded in the previous section.
3. Once the file has been processed successfully, Box will send a notification to the email address of the main account admin and co-admin. 

Enabling SSO test mode

1. Go to Admin Console > Enterprise Settings > User Settings tab. 
2. In the Enable Single Sign-On (SSO) for All Users section, enable SSO Test Mode.
3. At this point, all of your managed users should be able to access Box via the JumpCloud User Portal.

Enabling required single sign-on

1. Go to Admin Console > Enterprise Settings > User Settings tab. 
2. In the Enable Single Sign-On (SSO) for All Users section:
   • Disable SSO Test Mode 
   • Enable SSO Required - select both checkboxes, then click Enable for All Users
3. Use MFA to authenticate this change, using the method described in Multi-Factor Authentication Required for Admin Console Critical Actions.

Using JIT Provisioning

Additional attributes are required to use JIT provisioning. JIT required attributes are prepopulated and are on by default to enable JIT provisioning. You can’t edit the JIT required service provider attributes. You can customize the JumpCloud attribute name and the constant value for JIT required attributes. Toggle off the attributes to opt out of sending the attributes in the SAML assertion.

To complete the provisioning process

1. Authorize a user’s access to the application in JumpCloud.  
2. Have the user log in to the application using SSO. The SAML assertion passes from JumpCloud to the service provider, and gives the service provider the information it needs to create the user account.

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Applications, Users List or User Groups page. 

To authorize user access from the Application’s page

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
3. Select the User Groups tab. If you need to create a new group of users, see Get Started: User Groups.
4. Select the check box next to the desired group of users to which you want to give access.
5. Click Save. 

To learn how to authorize user access from the Users or User Groups pages, see Authorize Users to an SSO Application.

Validating SSO user authentication workflow(s)

IdP-initiated user workflow

• Access the JumpCloud User Console
• Go to Applications and click an application tile to launch it
• JumpCloud asserts the user's identity to the SP and is authenticated without the user having to log in to the application

SP-initiated user workflow

• Go to the SP application login - generally, there is either a special link or an adaptive username field that detects the user is authenticated through SSO

• Login redirects the user to JumpCloud where the user enters their JumpCloud credentials
• After the user is logged in successfully, they are redirected back to the SP and automatically logged in

Removing the SSO Integration

To deactivate the SSO Integration

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to deactivate and click to open its details panel. 
4. Select the SSO tab.
5. Scroll to the bottom of the configuration.
6. Click Deactivate SSO. 
7. Click save. 
8. If successful, you will receive a confirmation message.

To delete the application

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to delete.
4. Check the box next to the application to select it.
5. Click Delete.
6. Enter the number of the applications you are deleting
7. Click Delete Application.
8. If successful, you will see an application deletion confirmation notification.