Tearing Down Silos: Why IT & Security Must Join Forces

Written by Sheena Ambarin on March 4, 2025

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When cyber threats strike, who do you call first — IT or security? If you’re like most organizations, you probably treat them as two separate teams. 

It’s normal to see IT handling system updates and logins, while security hunts for threats and manages breaches. But here’s the catch: cybercriminals don’t care about your org chart. They only care about finding the easiest way in. 👀

According to JumpCloud’s most recent survey report Stronger Together: Why IT-Security Collaboration Drives Greater Security and Efficiency, 91% of the respondents find IT-security collaboration critical in securing their organization. Yet, many organizations still see them as two different camps. 

The result? Slow response times, complex tool stacks, and a whole lot of finger-pointing when something goes wrong. Let’s take a closer look at what we mean. 

The Hidden Costs of a Divided House

Picture this. 👉 IT sets up new software or user accounts but isn’t aware of the latest security policies. Security teams notice a spike in suspicious activity, yet they can’t enforce strong password rules without IT’s help. 

Meanwhile, employees struggle with too many logins, patches, and updates. No one wins in this scenario. ❌

Here’s what often goes wrong when these teams don’t work together:

  1. Gaps in visibility. Siloed data means you can’t see the full threat landscape. 
  1. Slow threat response. Security relies on IT to configure solutions, causing delays.
  1. Inconsistent policies. Policies change but never fully roll out because one team is left out of the loop.
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Let’s now take a look at what happens when both teams closely collaborate with one another.

IT & Security Are Stronger Together

When IT and security join forces, magic happens: ✨

  1. Shared knowledge. IT knows the infrastructure inside out; security knows the latest threats. Together, they fill each other’s blind spots.
  1. Seamless user experiences. Single sign-on (SSO), one set of credentials, and fewer logins make employees happier and more secure.
  1. Faster fixes. With a shared platform and open communication, patches and policy changes get rolled out quickly.

In fact, JumpCloud’s report confirms that orgs that unify IT and security see at least a 25% bump in efficiency. 

That’s a huge payoff when you consider the daily grind of dealing with alerts, user requests, and compliance demands.

Steps to Bridge the Gap

So, how do you bring IT and security together effectively? You’ve got to:

  1. Talk often. Schedule regular syncs between IT and security. Discuss upcoming software rollouts, threat trends, and policy changes.
  1. Use unified tools. Ditch the patchwork of products that don’t talk to each other. Look for solutions that combine identity management, device management, and threat detection.
  1. Adopt a security-first mindset. Involve security early in every project. Whether you’re adding a new HR platform or rolling out company laptops, bring in security from the start.
  1. Track shared KPIs. Instead of tracking separate metrics, focus on shared goals like “time to patch” or “time to respond.”

If you follow these steps, you create a cohesive, proactive partnership between IT and security. A partnership that’s ever-ready to tackle the evolving threat landscape. 🤝

Collaboration Is Seamless with JumpCloud 

The days of IT and security working in silos are over. True resilience comes from embedding security into everyday IT processes, making protection a natural part of operations.

If you want a simple way to bring IT and security together, JumpCloud is the answer. 

JumpCloud combines identity, device, and access management into a single platform, making it possible to handle security from a unified dashboard. That means fewer risks, faster updates, and more time to focus on bigger goals. 🚀

For deeper insights into how orgs are breaking down silos, download the latest report now. It’s time we cut complexity and unify IT-security for good!

JumpCloud

Stronger Together

Why IT-Security Collaboration Drives Greater Security and Efficiency

Sheena Ambarin

Sheena is a content marketing specialist at JumpCloud. She loves everything about technology and startups. When she’s not in strategy mode, you’ll find her recharging with some rock and metal music.

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