SAML 2.0 SSO Configuration for UserEcho

JumpCloud® Directory-as-a-Service® offers next-gen IAM services for modern organizations—which includes a SAML 2.0 SSO connector for UserEcho. Read this Knowledge Base article for step-by-step instructions on how to connect JumpCloud identities to your UserEcho accounts.

About UserEcho

UserEcho is a software solution that was developed to help organizations optimize their customer service. UserEcho users can create forums to share ideas, leverage ticketing support systems through a comprehensive helpdesk, and Live Chat to connect website visitors and convert them to customers.

Why SSO with JumpCloud?

JumpCloud is directory services for the modern workplace. Admins who use JumpCloud for system management, LDAP authentication, and RADIUS networking can also manage user access to UserEcho accounts with the cloud directory service. By consolidating identity and access management, JumpCloud Provides True Single Sign-On™ for organizations.

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