SAML 2.0 SSO Configuration for RescueAssist
JumpCloud® Directory-as-a-Service® is taking the best of directory services as you know them and moving their functionalities to the cloud, including SAML 2.0 SSO (single sign-on) for applications like RescueAssist (formerly GoToAssist).
For companies that are looking to manage user access to RescueAssist via SSO / SAML, check out our Knowledge Base article on how to connect your JumpCloud identities to your RescueAssist accounts.
RescueAssist (formerly GoToAssist) leverages LogMeIn’s video conferencing to facilitate remote customer support sessions. The browser-based tool facilitates technicians’ abilities to provide support from wherever, with file transfer and remote diagnostics to name a few key features. RemoteAssist also integrates smoothly with the popular chat tool, Slack, making the support process easy and efficient.
Designed for technicians of all environments, RescueAssist offers multi-session support for up to 15 different active tickets, and multi-monitor navigation to allow technicians to port directly into their users’ systems.
Why SSO with JumpCloud?
JumpCloud is directory services for the modern workplace. Admins who use JumpCloud for system management, LDAP authentication, and RADIUS networking can also manage user access to RescueAssist accounts with the cloud directory service. By consolidating identity and access management, JumpCloud provides True Single Sign-On™ for organizations.