Strengthen Your Mobility Management Strategy with JumpCloud’s iOS MDM

Written by Joranna Ng on December 17, 2021

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iPhones and iPads were used in the office well before the pandemic, and their use has only grown since the pandemic pushed the world into remote work. In fact, their popularity in remote and hybrid work environments has prompted many organizations to introduce mobile device management (MDM) into their IT management strategy.

In a 2021 JumpCloud survey, 47% of small to medium enterprises (SMEs) indicated that they planned to spend more on mobile technologies in the coming year, and 58% planned to spend more on remote management.

Some companies drive mobility by issuing corporate-owned devices (COD), and some implement a Bring Your Own Device (BYOD) policy. Aside from cost considerations, the crux of the BYOD/COD decision sits mainly on how much security and control a company wants to hold, versus how much flexibility, security, and privacy it is willing to give its employees. 

The good news is JumpCloud’s iOS device management empowers IT admins to easily manage both COD and BYOD policies in their companies. Read on to learn how JumpCloud’s iOS and iPadOS device management enables BYOD and COD environments.

BYOD with JumpCloud’s iOS Device Management

JumpCloud’s BYOD management offering strikes a critical balance between security and privacy. It allows IT admins to create and apply security policies to BYOD devices accessing company resources without infringing on the employee’s privacy.

Because BYOD devices are employee-owned, JumpCloud’s BYOD offering focuses on preserving the user’s autonomy and privacy. Users can opt into the BYOD program and keep personal apps and data separate and private. Either the company or the user can terminate a device’s enrollment in the BYOD program at any time.

JumpCloud’s MDM provides the following BYOD management capabilities:

  • Require a passcode.
  • Put web shortcuts on the home screen.
  • Custom configuration for policies, applications, and profiles.  
  • Allow users to opt in or out.
  • Lock the device remotely.

Key Benefits of JumpCloud BYOD iOS Device Management

Optimize the iOS Device Policies 

To start, IT admins can strengthen iPhone and iPad security by enabling a passcode requirement. Then, they can simplify user access by allowing shortcuts to web-based applications like the JumpCloud User Portal. There is an option to customize and upload MDM policies that suit your company needs and the flexibility to allow employees to opt in or out of the MDM BYOD enrollment plan.

Protection of End-User Privacy

JumpCloud designed its BYOD management functionality to offer safety standards that do not compromise privacy. Corporate data is always kept separate from personal data on the device, so companies can never access personal information like an employee’s messages or photos. In keeping with this separation, unenrolling from JumpCloud’s BYOD will only remove corporate data from the device. The employee’s personal data remains untouched. 

Centralized Remote Management with Ease

IT admins can remotely manage employees’ iPhones and iPads through the JumpCloud Admin Portal. Employees can also enroll in the company’s BYOD program via their User Portal, and they can unenroll at any time without an IT admin’s intervention.

In addition, admins can remotely lock a BYOD device in the event that it is lost or stolen to prevent a security breach. Only the employee can then unlock the device using their passcode. 


JumpCloud MDM

Manage All Devices in One Platform

COD with JumpCloud’s iOS Device Management

JumpCloud’s MDM offers iOS device management for corporate-owned devices (CODs). This includes both company-owned, personally enabled (COPE) devices and company-owned, business-only (COBO) devices.

It offers many of the same benefits as JumpCloud’s BYOD offering, yet it expands its level of control because the devices are owned by the organization rather than the employees. JumpCloud’s MDM for COBO/COPE devices offers the following capabilities:

  • Require a password/passcode and specify length or complexity requirements.
  • Enforce restrictions (e.g., disable Siri, disable analytics and crash reporting, prevent internet results within Spotlight search).
  • Put web shortcuts on the home screen.
  • Custom configuration for policies, applications, and profiles..  
  • Lock and erase the device remotely.
  • Configure and apply policies.
  • Quickly onboard devices with a QR code.

Key Benefits of JumpCloud COD iOS Device Management

Ownership and Control of iOS Devices

Because the company purchased and owns COPE and COBO devices, they have more control over their uses. IT admins can control how these devices can be used, which applications and resources the devices can access, and who to distribute the devices to.

Security at the Forefront

IT admins can closely control and monitor COPE and COBO device security. This includes policy creation, scheduling updates and maintenance, restricting use cases, creating passcode requirements, and the ability to lock and erase the device remotely.

Enabling Work-from-Anywhere 

Managing a mobile workforce is no longer a novelty to IT teams. In many organizations, employees could be working at home, from public places, or on-the-go with their devices. However, mobile and remote employees don’t always consider their environment’s security — and in these mobile environments, potential cyber attack targets are everywhere, from an unsecure Wi-Fi network to the lack of a device passcode. 

IT admins can require security measures that counteract these vulnerabilities to safeguard the company’s resources and assets, no matter where the employee is working from. 

Learn More About Device Management with JumpCloud

In addition to managing and securing iOS and iPadOS devices, JumpCloud’s MDM solution combines with its IAM and directory capabilities for a robust, centralized infrastructure that supports work-from-anywhere models. Better yet, it comes free with JumpCloud’s Platform, PlatformPlus, and MDM à la carte plans. To learn how JumpCloud MDM secures all the devices accessing your resources, visit our MDM overview. 

For more information about JumpCloud’s overarching approach to device management, check out our whitepaper: The Five Key Components of Modern Device Management. This resource details the philosophy that drives our product roadmap and the feature releases for Linux, Mac, and Windows systems.

Joranna Ng

Joranna Ng is a Principal Product Marketing Manager at JumpCloud. She is passionate about technology and loves the device management, identity, and security space.

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