November ’21 Newsletter

Welcome to JumpCloud’s November Newsletter.

As the holiday season approaches, JumpCloud continues to Make (Remote) Work Happen® for our customers. 

In the spirit of gift-giving, we’re rolling out new agent support and integration features, JumpCloud Protect™ (push MFA) for devices, and new SSO connectors. 

Read on to get up to speed on all this month’s new releases.

JumpCloud Agent Support for On-Premises Active Directory Joined Devices

Historically, the JumpCloud Windows agent did not support AD-joined devices. An IT admin had to first remove the device from the domain, then install the JumpCloud agent in order to evaluate its functionality. 

Now, organizations that have AD-joined Windows devices can also install the JumpCloud agent on them to bring remote management & monitoring capabilities into their enterprise’s IT org. This enables IT to remotely and securely manage the device through Powershell commands and security commands like remote wipe and lock, as well as take advantage of JumpCloud’s System Insights feature for more comprehensive device-based analytics.

Official SSO Provider for AWS

In any organization, users across most departments access critical applications every day, so it’s essential that the user authentication and sign-in processes are secure, efficient, and user-friendly. To further streamline the identity and access management (IAM) processes for organizations using both JumpCloud and Amazon Web Services (AWS), JumpCloud is now officially a supported AWS Single Sign-On (SSO) partner.

With this integration, organizations can connect their IdP, the JumpCloud Directory Platform, to AWS SSO to create a simplified sign-in and authentication experience for end users. IT can also manage access to AWS centrally in AWS SSO, and end users can sign-in using JumpCloud to access all of their assigned AWS accounts and resources.

JumpCloud Protect™ Continues to Expand

JumpCloud Protect™ delivers MFA across all endpoints, but with a user-friendly experience that proactively reduces help desk calls. To that end, we’re extending its reach this quarter to all device endpoints as well as push MFA for the Linux terminal screen; this means SSH sessions are secured through either TOTP or Push authentication factors. 

Users can now confirm their identity using JumpCloud Protect when resetting their password from the User Portal, too. This end user improvement further adds to JumpCloud Protect’s frictionless and secure means of user verification. Use the app while resetting your password from the portal today!

JumpCloud SSO: Additions and Upgrades

Through JumpCloud SSO, admins can centralize their employees’ access to all applications through a single set of credentials leveraging SAML 2.0 and SCIM connectors. In addition to building custom applications, admins can select from JumpCloud’s growing list of out-of-the-box connectors to expedite and simplify this process.

Last month JumpCloud added and updated the following pre-configured SAML applications:

• CrowdStrike
• Teleport
• Thrive Technologies
• Skore Software 
• Sprout Social
• Skedda

If you have a connector you’d like to see on this list, you can submit your request here.

Storing Directory Insights Logs in AWS S3

Currently, JumpCloud stores 90 days of Directory Insights log activity. If you need a full 12 months for compliance purposes, our new integration with AWS will help you get there. 

Once installed, the new application creates a role to access and operate the pieces required to export data to AWS, creates an S3 bucket to store data in, places your JumpCloud API Keys in AWS Secrets Manager, and creates the Lambda function that ties everything together. Directory Insight data is then streamed to your S3 bucket on an ongoing basis.

What to Read Next

• JumpCloud Pricing Calculator: The question isn’t if you can afford a cloud-based directory; it’s if you can really afford not to have one. Check out our pricing comparison tool to see what we mean.  
• JumpCloud’s Security Approach: How does JumpCloud maintain a product offering that protects customer data from risks while also providing business value and enablement? Read about our approach to security to find out. 
• Case Study: YellowDog + JumpCloud: Denver-based print, design, and branding studio YellowDog was struggling with managing a rapidly increasing amount of endpoints due to unprecedented growth. Find out how they chose JumpCloud as their ideal IT solution.
• BYOD in 2022: Bring your own device (BYOD) has increased in popularity since the pandemic. But will it become the default system in the new year? Check out this article to get a leading take on BYOD. 
• See What Your Peers Say: With over 800 customer reviews, JumpCloud has a 4.6-star rating on G2. Read the G2 user reviews, and add your own.

Other Things You Should Know

• Settings Page Revamp: We are redesigning the “Settings” page within the JumpCloud admin console to make it easier for IT Admins to find and use our features. Settings will now all be consolidated into one (updated) page, with improved organization. Get all the details here.
• Restricting Private Relay for Managed Devices: Blog 2: Apple recently released a new feature called iCloud Private Relay that allows iCloud users, while using Mail.app or Safari, to shield their own traffic from prying eyes. This is great for the user, but it could cause issues when active on your company’s internal network. Get our take on whether this feature should be restricted or not for work devices.

Find a more technical breakdown of our recent releases in our November release notes.