Written by Zach DeMeyer on November 12, 2018

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FreeRADIUS is considered by some to be the most popular RADIUS implementation. The open-source, on-prem RADIUS instance can be used by IT organizations to leverage secure WiFi networking and authenticate services for network infrastructure. Managed service providers (MSPs) act as hosted IT organizations for multiple client companies. A FreeRADIUS for MSPs option would be wonderful if it didn’t require any equipment on-prem and could be managed remotely. The good news is that there is an MSP-focused FreeRADIUS option delivered from the cloud. Such a cloud RADIUS option could be very interesting for MSPs and their clients when considering how to step up network security.

Drawbacks of FreeRADIUS

As the IT landscape has shifted to wireless internet access, MSPs and their clients have been searching for effective ways to increase their network security. One of the best ways to make that happen is to require a unique set of credentials through RADIUS to login to the WiFi network instead of just a group SSID and passphrase. In order to accomplish this, you would generally need a RADIUS server on-prem (usually FreeRADIUS). An IT admin (MSP or otherwise) would then need to integrate that FreeRADIUS instance with the directory service, wireless access points, and laptops/desktops. All of this takes a great deal of time and work on-prem, which, for MSPs, generally isn’t a best practice.

An ideal FreeRADIUS for MSPs would tout a couple of key features. First, it would be serverless and completely leverageable from the cloud, alleviating the need for managing servers on-prem. For an MSP, eliminating days worth of truck rolls obviously saves time, but also money. Second, this cloud-based FreeRADIUS would need to be configurable across multiple client organizations, ideally from one pane of glass. By doing so, MSPs could reduce the friction of managing their differing customers’ wireless needs, as well as improve their overall scalability. Thankfully, such a solution actually exists on the market today.

RADIUS-as-a-Service: FreeRADIUS for MSPs

By leveraging a cloud-based FreeRADIUS option called RADIUS-as-a-Service from JumpCloud®, MSPs can level up their clients’ WiFi security without hardware or software on-prem. This means that MSPs can easily configure and manage the RADIUS-as-a-Service solution without ever stepping foot on-site. This hosted RADIUS option also comes with a Multi-Tenant Portal enabling MSP admins to quickly and easily manage their entire customer base from one central, web-based console.

The JumpCloud Partner program has been rapidly expanding, and several of our more recent Partners have shared some of their Directory-as-a-Service experiences with us.

 One reason I love JumpCloud is that it supports many standard protocols, like SAML, RADIUS, and LDAP, and supports our specific vendor partnerships. That’s been huge for us because it doesn’t lock us in.”

Jan Kalkus, Lead Technician at Altitude Integrations

You can read Altitude Integration’s views of JumpCloud from a business perspective here, or read about another one of our Partners, London-based Priority One, here.

Interested in Becoming a Partner?

As an IT Service Provider, does your organization need FreeRADIUS for MSPs? Give RADIUS-as-a-Service and the rest of the Directory-as-a-Service platform a try today. You can also apply to be a JumpCloud Partner to receive an MSP discount, co-marketing materials, and more. Please contact us or consult our YouTube channel if you have questions.

About the JumpCloud Partner Program

JumpCloud’s Partner Program empowers IT Service Providers with central identity management from the cloud. Fine-tuned for cloud security offerings, Directory-as-a-Service can be easily bundled at the center of any product stack to make your business, and your clients’ businesses, more efficient and scalable. Make Work Happen™ for your clients while you make more for your business.

Zach DeMeyer

Zach is a Product Marketing Specialist at JumpCloud with a degree in Mechanical Engineering from the Colorado School of Mines. He loves being on the cutting edge of new technology, and when he's not working, he enjoys all things outdoors, music, and soccer.

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