JumpCloud and Electric Bring IT to SMEs

Small to medium-sized enterprises (SMEs) need enterprise-grade IT solutions.

Written by Antoine Jebara on October 3, 2023

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Small to medium-sized enterprises (SMEs) face enough challenges without having to combat technology issues that threaten to slow down (or worse, upend) business productivity and earnings. This challenge is exacerbated by the fact that many SMEs have little to no in-house IT support. They often grapple with cybersecurity threats, lacking dedicated experts to safeguard their data. Technology scalability can be problematic, hindering growth potential. Not to mention that the absence of round-the-clock IT support can lead to increased downtime and reduced efficiency when technical issues arise, impacting overall productivity and competitiveness. 

According to statistics published by the Small Business Administration (SBA) in 2022, there are almost six million SMEs in the United States alone. Businesses of this size and make up need the same level of access to the technology larger entities use if they wish to be competitive and thrive in today’s market. The challenges they face underscore the importance of leveraging outsourced IT services or adopting user-friendly, managed IT solutions to address critical technology needs effectively. 

This is precisely why JumpCloud and Electric are joining forces.

Powering Next-generation Offerings for SMEs

JumpCloud, a leading open directory platform provider, has joined forces with Electric, the foremost IT management software company serving small businesses, to bring secure and affordable enterprise-grade technology solutions to SMEs, ushering in a new era of accessibility for businesses of all sizes. Electric, with its extensive user base of over 55,000, is the latest prominent partner to join JumpCloud’s managed service provider (MSP) program, expanding JumpCloud’s global MSP network to 60 countries and counting.

JumpCloud Delivers Enterprise-Grade to the SME-Level

JumpCloud has revolutionized the concept of directories for the modern era, introducing an open, cloud-based directory platform that facilitates secure, seamless access from authorized devices to resources of all kinds, no matter where they reside. The collaboration between JumpCloud and Electric equips SMEs with a complete portfolio of IT management and security capabilities at an affordable price point. 

By integrating JumpCloud’s enterprise-grade identity, access, and device management with Electric’s user-friendly IT support and management features, SMEs can redirect their focus from IT concerns to their core missions.

Electric Bridges the Gap, and Empowers

One of the key features of this partnership is the seamless integration of JumpCloud’s open directory platform into the Electric offering. This integration empowers organizations to optimize technology resources cost-effectively, thanks to JumpCloud’s unified approach.

Electric simplifies IT management, particularly for small businesses whose owners are not IT experts. The platform enables business owners to concentrate on their core offerings, rather than getting bogged down in complex IT management tasks. Electric’s comprehensive IT support includes functions like security standardization, device management, software provisioning, and employee IT support, all accessible through a user-friendly platform. With round-the-clock support, smaller organizations now have the equivalent of a full IT team at their disposal to ensure seamless business operations.

The JumpCloud and Electric partnership pairs the best of both for SMBs with limited or no in-house IT teams with affordable, progressive IT capabilities — enabling a whole new generation of companies to take advantage of the cloud. We’re excited to have Electric join our partner program and design their next-generation offerings around the JumpCloud platform. Our partnership will enable SMBs with enterprise-level security, allowing them to focus on their mission and scale their companies.

Antoine Jebara, co-founder and GM of MSP products at JumpCloud

A Partnership Focused Squarely on the SME

In summary, the partnership between JumpCloud and Electric represents a significant step forward in leveling the playing field for SMEs in the realm of IT capabilities. By combining JumpCloud’s advanced technology solutions with Electric’s user-centric IT management platform, the collaboration will enable small businesses to harness the benefits of enterprise-grade security and cloud technology, ultimately helping them thrive and compete in today’s ever-evolving business landscape.

With Electric and JumpCloud, SMEs with limited or no in-house IT personnel are able to enable their workforce with secure and frictionless access to IT resources, allowing them to focus on their mission rather than on IT.

If you are an organization interested in seeing how JumpCloud can help you achieve your goals, sign up or watch a demo of the JumpCloud Directory Platform.

If you are a Managed Service Provider interested in joining our partner program, learn more here.

Antoine Jebara

Antoine is co-founder & GM of MSP products of JumpCloud. Prior to joining JumpCloud, Antoine was the co-founder & CEO of MYKI, one of the leading password & 2FA management platforms for MSPs which was acquired by JumpCloud in February 2022. He’s currently based in New York City.

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