JumpCloud Named ‘Best Software as a Service’ Finalist by Cloud Awards

Written by Kate Lake on December 16, 2021

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After evaluating hundreds of businesses and products, the Cloud Awards named JumpCloud a finalist in the Best Software as a Service (SaaS) in the U.S./SMB category. 

The Cloud Awards seeks to identify, promote, and celebrate innovation in cloud computing. Aside from Best SaaS, the Cloud Awards includes categories like “Cloud Project of the Year,” “Most Innovative Use of Data in the Cloud,” and “Best Place to Work in the Cloud.” It has been awarding companies for success in cloud innovation for 10 years. 

JumpCloud’s SaaS offering stands out for its focus on both the admin and the user experience. It constantly seeks feedback from all its users to learn where it can improve and how it can make the JumpCloud experience even better. The following were a few notable releases and improvements made to the JumpCloud platform in 2021 that demonstrated its eligibility for the Best SaaS award.

JumpCloud’s 2021 Journey

By 2021, many companies had made the initial shift to remote work, and the name of the game became adapting to and improving the remote experience. To help companies meet these new challenges, JumpCloud focused on improving its platform with features that would reduce friction, heighten security, and facilitate seamless resource access from anywhere. The following were some of the notable releases that contributed to this goal, which you can also read about in the 2021 JumpCloud Year in Review.

Conditional Access Policies

In early 2021, JumpCloud released conditional access policies, which allow IT admins to specify login requirements based on identity, device, and network security at the time of login. Conditional access boosts login security while delivering a better user experience — users logging in from a secure environment are allowed to bypass MFA, while users logging in under questionable conditions may be prompted to complete MFA or denied access until they can login from a more secure environment. 

Zero Touch Mac Enrollment

Soon after its conditional access policy release, JumpCloud released Zero-Touch Mac Enrollment. Zero-Touch facilitates remote Mac configuration and enrollment in the JumpCloud platform, allowing IT admins to onboard employees fully remotely within a few minutes. This addition reduced IT admins’ time spent on onboarding while delivering new employees a seamless, positive user experience from day one. 

JumpCloud Protect

JumpCloud Protect is a multi-factor authentication (MFA) app that enables users to complete MFA by tapping a push notification on their mobile device. This addition removed a significant amount of friction from the MFA experience without compromising security. JumpCloud Protect is compatible with both iOS and Android devices, and it comes free with any JumpCloud package, including JumpCloud Free.

Other Notable Additions in 2021

This year, JumpCloud also improved its platform and UX with alerts, new integrations, custom attributes that prompt updates upon organizational changes, and more.

In addition, JumpCloud takes a holistic approach to serving the IT community. Its weekly IT Hour for the IT space, Slack channel designed to foster connection within the IT community, and responsive method for intaking and processing user feedback have contributed to its ability to deliver a positive experience for admins and users alike.  

Making (Remote) Work Happen

JumpCloud delivers one comprehensive platform for identity, device, and resource management. It removes the requirement of purchasing several tools to facilitate the resource access employees need to to accomplish their work securely. Its goal is simple: to Make (Remote) Work Happen® — with one secure, comprehensive, and user-friendly platform. 

To continue serving the IT community, JumpCloud developed a toolkit designed specifically for IT admins looking to prepare their organization for 2022. Get the IT Admin’s Toolkit for templates, tools, ebooks, checklists, and more to help you power growth in the coming year.  

Kate Lake

Kate Lake is a Senior Content Writer at JumpCloud, where she writes about JumpCloud’s cloud directory platform and trends in IT, technology, and security. She holds a Bachelors in Linguistics from the University of Virginia and is driven by a lifelong passion for writing and learning. When she isn't writing for JumpCloud, Kate can be found traveling, exploring the outdoors, or quoting a sci-fi movie (often all at once).

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