July ’21 Newsletter

Welcome to JumpCloud’s July Newsletter.

Whether the physical office is open or your workforce is still fully remote, two words are dominating today’s conversations around modern IT: flexibility and control.

This month we highlight how advances in Linux security and management, RADIUS configuration, custom SCIM integrations and more empower you to handle any scenario you face and provide your organization with the flexibility to Make Work Happen® without losing control.

Expanded Agent Support

The JumpCloud agent can now be deployed on a variety of new Linux distributions, enabling you to secure, manage, and view these systems in the admin portal. These include:

• AWS ARM64 with Amazon Linux 2
• ARM64 with Ubuntu 18.04
• Fedora 34 (x86_64)

With this release, JumpCloud now supports all active LTS versions of Ubuntu (18.04 and 20.04) on both Intel and ARM64 systems.

Enhanced Security Controls for Linux Desktops

Organizations everywhere are embracing cross-OS environments, especially as enterprise macOS management has matured. But what about Linux devices? Challenges can quickly overwhelm remote management and security efforts given the diversity and complexity of Linux operating systems. 

To combat these challenges, JumpCloud Administrators can now enforce multi-factor authentication with Timed-based One Time Password (TOTP) for users logging into Linux Desktop systems, as well as remotely shutdown, restart, lock, or erase Linux devices. 

This completes the triad of Device MFA and Security Command capabilities with support across Windows, macOS, and Linux desktops, enabling fundamental security best practices for any fleet imaginable.

RADIUS Reply Attributes Through Admin Console

Even with offices shut down and employees working from home, RADIUS maintained relevance supporting VPN connections. However, as doors open up again, IT admins are once again tackling the configuration challenges of using RADIUS to secure WiFi.

Admins now have the ability to easily configure any RADIUS attributes available to them, including those for VLAN tagging. With Attribute Name validations built right into the console, admins can approach their RADIUS configurations confidently and with less time.

Custom SCIM Identity Management

Whether due to sophisticated attackers outpacing traditional security, or the widespread growth of cloud-based apps outpacing IT’s ability to vet them, organizations need to centralize their identity management and extend it to business applications to overcome the challenges of modern user lifecycle management.

Through the JumpCloud Custom SCIM connector, admins can provision, update, and deprovision users and groups through your JumpCloud Administrator Portal to any application that supports a SCIM API key/token integration. Get immediate attribute management of users bound to integrated applications and create integrations that are important for your organization.

The Five Key Components of Modern Device Management

Although user management has not traditionally been considered a part of device management, identity is now at the core of what IT manages, and as such, the device is an integral component of one’s identity at any organization.

Read this whitepaper to learn more about what is needed to achieve modern device management.

What To Read Next

• Notes from Our CISO on the Kaseya Ransomware Attack: JumpCloud CISO Fred Wilmot shares his perspective on this recent supply-chain attack, its impact and our response to it, and some takeaways to better protect your organization. Read more.
• How ClassPass Adapted to the Pandemic & Remote Work with a Cloud Directory: Find out how ClassPass reacted to the pandemic with their JumpCloud solution already in place to transition to a remote work environment efficiently and securely. Read more.
• Why IT Professionals Think Companies Overspend on IAM and Remote Work: In this analysis of the 2021 IT Trend Report commissioned by JumpCloud, we dive into the reasoning for (and some potential solutions to) overspending on remote work enablement and IAM solutions. Read more.
• See What Your Peers Say: With nearly 800 customer reviews, JumpCloud has a 4.6-star rating on G2. Read the G2 user reviews, and add your own.

Other Things You Should Know

• Password Expiration Notification on Windows app tray: Now when an end user password is set to expire, they will receive a pop-up notification from the JumpCloud application two weeks before the account expires, and every day before the password expires.
• End-User Welcome Email Customization: IT admins can customize the welcome email new employees (or existing users when rolling out JumpCloud for the first time) receive to reduce friction during onboarding and infuse organizational messaging and branding.
• A Security Checklist for Your Startup: A critical part of building the optimal IT infrastructure is developing a comprehensive and strategic security plan. Check out this guide to get a foundation for what that plan can entail.

Find a more technical breakdown of our recent releases in our July release notes.