IAM Function Cloud User Management

Written by Natalie Bluhm on June 16, 2018

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In the past, IT environments were on-prem and largely based on one type of provider and platform. Identity and access management (IAM) tools were created with this in mind, and user management was straightforward. Now, there is a flood of web-based applications, a variety of providers and platforms, and an increasing mobility of users and IT resources. All of this has complicated user management. Subsequently, IT organizations are looking to the IAM function, cloud user management, to uncomplicate things.

How is cloud user management helping IT organizations? To answer that, let’s take a closer look at how IT admins managed users in the past.

Legacy User Management

virtual identity

For the longest time, IT environments were dominated by Microsoft® solutions. Users were leveraging Windows® systems, Office®, Windows File Server®, and Outlook®, while IT admins used Microsoft’s identity management platform, Active Directory® (AD), to manage it all. In this setup, IT organizations were able to provide users with one set of credentials to access all of their digital assets. This allowed for centralized control over user access, efficient resource management, and a good level of security. As a result, IT admins didn’t think twice about implementing AD and other Microsoft IT resources. It’s also why IT environments have been this way for a couple decades, but, nowadays, this is no longer the typical workplace.

Modern IT Resources Require Modern User Management

cloud IAM

Like we mentioned in the introduction, web-based applications have emerged, users now prefer to use Mac® and Linux® systems over Windows, and cloud service providers have transformed the data center. As these new IT resources started to dominate the workplace, problems started to arise because Active Directory wasn’t designed to support resources that strayed away from the on-prem, Microsoft-only model. Consequently, a user’s single set of credentials turned into multiple sets of credentials, and user management just hasn’t been as easy as it used to be. For IT admins, it’s been difficult to gain control over all the identities and resources that are proliferating in their environment. They have tried using identity bridges and manual processes, but neither have provided them with the control and visibility they used to have with AD in a Microsoft-centric environment.

Additionally, the cloud has proven itself as reliable over the last few years, so the idea of eliminating all on-prem identity management infrastructure is appealing. Companies have seen lower costs and gains in productivity and innovation by shifting to a cloud-forward IT environment. The desire for better control over user access to IT resources and the desire to go all cloud are why IT organizations are interested in the new IAM function, cloud user management. Now, you’re probably wondering if an identity management function like cloud user management exists that can help you manage user access to all of your IT resources. With JumpCloud® Directory-as-a-Service®, you don’t need to wonder anymore.

Cloud User Management with JumpCloud

JumpCloud directory-as-a-service

JumpCloud is a modern identity management solution that is completely cloud-based, allowing organizations to  eliminate their on-prem identity provider infrastructure. Furthermore, this modern IAM platform takes an independent approach that enables IT to centralize user management to virtually all IT resources regardless of the location, platform, provider, or protocol. So what kinds of resources does this include? Well, systems (Mac, Linux, and Windows), local and cloud servers, on-prem and web-based applications, physical and virtual file storage, wired and WiFi networks, and more. This approach uncomplicates user management for users and IT admins. Users only need a single identity to access every IT resource they need to do their job, and IT admins can manage all of their users and all of their IT resources from one identity management solution.  

Learn more about the IAM function cloud user management by dropping us a note. If you would like to start testing JumpCloud Directory-as-a-Service, sign up for a free account. Every single feature is available and your first ten users are free forever.

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