4 Benefits of JumpCloud User Management vs Writing Scripts

Written by Rajat Bhargava on April 9, 2014

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“But I do user management with Chef/Puppet…” We hear that from the marketplace every once in awhile, as well as prospects (now customers) in our initial meetings. These configuration automation tools are a way that organizations have implemented their user management.

While this can make sense for some organizations, we also think that many organizations could benefit from a solution deeply focused on being a centralized, SaaS-based user management platform. You are not “doubling up” overlapping capabilities if you use Chef or Puppet, and JumpCloud.  For example, the benefits of using JumpCloud for your user management solution include:

1. Easy-to-implement and powerful user management policies:

Creating the right access to the right servers (and desktops, applications, and networks) is straightforward and easy with JumpCloud. Through our Groups approach you can easily create groups of access control policies. Provide sudo access, sudo combined with password, or add multi-factor authentication for that matter.

Each user can have separate privileges and each server can have different users all from a clean, simple UI. Organizations want to simplify and offload non-core work, and user management as a service is a great way to do that for many companies. This of this as a next generation AD or LDAP-as-a-Service platform that is managed for you in the cloud.

2. Security:

JumpCloud enables you to secure your end user’s account credentials. Credentials are stored in memory and not on the file system or in configuration files. This increases security dramatically. All users’ account logins can be tracked and audited with our deep events functionality. The data from user access events can be integrated with your SEIM solution. These are all critical functions that close the user management loop. You want to know that the right people are on your box and that they are doing the right things. JumpCloud makes that possible.

3. End user self-serve:

As an admin, you won’t be in the middle of providing or receiving passwords or keys. JumpCloud’s self-service user management portal takes care of all of that for you and shields you from knowing your user’s passwords or keys. You can brand emails to look like they come from your organization so that the system interacts with your users and they feel comfortable interacting with the system (heck, they may not even know that JumpCloud provides this service!). Password resets are a snap as the admin never needs to be involved. DevOps and IT admins are far too busy and JumpCloud’s goal is to streamline their level of effort.

4. No need to write code:

JumpCloud’s Web-based UI is simple to navigate and use. You can provision a user  — or de-provision a user — in a matter of seconds. Create complex access control permissions without any code. If you are inclined, you can use our REST-based APIs, but the goal is to make it efficient for the admin.

For many companies that we have spoken with, a user management solution-as-a-service is right for them. It extends what you can do with Chef and Puppet in a way that creates ease of use while maintaining power, increases security, streamlines the process, and saves time.

JumpCloud’s Directory-as-a-Service® platform provides a centralized user management platform that can manage cloud servers, on-prem devices, applications, and networks. Let us know if we can help walk you through why you may benefit from the next level of user management – a centralized, SaaS-based Identity-as-a-Service solution. Or, give JumpCloud a try – your first 10 users are free forever.

Rajat Bhargava

Rajat Bhargava is co-founder and CEO of JumpCloud, the first Directory-as-a-Service (DaaS). JumpCloud securely connects and manages employees, their devices and IT applications. An MIT graduate with two decades of experience in industries including cloud, security, networking and IT, Rajat is an eight-time entrepreneur with five exits including two IPOs, three trade sales and three companies still private.

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