Directory-as-a-Service® (DaaS) Drivers

Written by Rajat Bhargava on October 30, 2014

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A significant issue for modern organizations is the management of internal user identities. These identities are important for tasks such as providing access to the internal network and applications, third party and Web-based applications, and server infrastructure whether hosted on-premise or in the cloud. We’ve been looking closely at Directory-as-a-Service® drivers, and a significant one is the move to cloud infrastructure.

This issue is growing more complex by the day. With the introduction of Google Apps, SaaS-based applications,WiFi networks, and cloud-based infrastructure, IT administrators have interesting challenges they need to meet — including the proliferation of devices including desktops, laptops, tablets, and mobile devices.

Specifically, the problems that IT admins need to solve with their user directory service structure include:

Device support

No longer is a Microsoft Windows desktop the standard device for an employee. In today’s “BYOD” (Bring Your Own Device) culture, every employee has a personal laptop, tablet, or mobile device — and they want each one to connect to their corporate identity.

Synchronization of user identities across services

Users no longer accept they need different logins for each of their corporate services. IT admins need to figure out a way for their users to leverage corporate identities across services — whether third party or internal. But with such a wide range of various “types” of services, protocols, and security challenges, that’s no easy feat. They are looking for a True Single Sign-On™ solution.


The number one IT security risk to an organization is the compromise of one of their employee’s credentials, and the scope of that risk has never been greater. IT admins need to ensure that employees have immediate access to cloud applications, internal services, and cloud-based server infrastructure, while keeping hackers out. How do you ensure that all of that is secure and know when a user’s identity has been compromised? This is a critical issue for every IT admin.


IT admins have more responsibility than ever before. IT is critical to making any enterprise work these days. Businesses rely on email, applications, cloud-based infrastructure, and a multitude of devices to get their jobs done. What’s the one central, common requirement for all of those services? A secure, robust user store.

As organizations figure out how to leverage cloud infrastructure, heterogenous environments, WiFi networks, and Web-based apps, that’s going to drive a change in their directory services infrastructure. A traditional on-premises directory isn’t going to work. As a result this new category of Directory-as-a-Service – or next generation cloud identity management platform – will have to rise to the occasion.

Beyond Directory-as-a-Service Drivers

To learn more about SaaS-based directory services, drop us a note. Or, give JumpCloud’s Directory-as-a-Service a try. Your first 10 users are free forever.

Rajat Bhargava

Rajat Bhargava is co-founder and CEO of JumpCloud, the first Directory-as-a-Service (DaaS). JumpCloud securely connects and manages employees, their devices and IT applications. An MIT graduate with two decades of experience in industries including cloud, security, networking and IT, Rajat is an eight-time entrepreneur with five exits including two IPOs, three trade sales and three companies still private.

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