By Vince Lujan Posted September 25, 2017
Apple has made huge inroads with Macs over the last decade. Mac laptops and desktops have become a popular choice across organizations of all sizes in what was once a market dominated by Microsoft® Windows® systems. However, while Macs have become a common sight in the modern office, Microsoft Active Directory® (AD) has remained the identity provider.
Managing Macs with Active Directory presents a number of challenges. The most imposing being the fact that Microsoft never designed AD to support Macs in the same way as Windows, nor are they all that interested to do so. As the IT world shifts away from Windows to macOS and Linux, a lot of IT admins are asking what are the best practices for integrating Macs with Active Directory.
Mac Management with Active Directory Falls Short
IT organizations have traditionally leveraged AD as their identity provider as well as their choice for managing Windows devices. AD offers a number of user and device management capabilities as an identity provider for Windows users and systems. However, the majority of these management capabilities are not available for Mac (or Linux). This presents a few major issues for IT admins.
The first issue is the lack of full control and management for macOS users. In large part, user management capabilities are limited to user authentication and password management. That means admins often have to implement third party add-ons to have the same level of control for Mac systems as they do for Windows endpoints in a pure AD environment. This not only adds a lot of complexity to user management, but also substantial added costs.
The other issue is the lack of device management capabilities for macOS systems. For example, one of the most powerful is AD’s Group Policy feature. Group Policy refers to a device management feature that enables IT admins to deploy commands and scripts in the form of policy documents that apply their settings to the computers and users within their control. (Technet) Microsoft calls these commands and scripts Group Policy Objects (GPOs).
While GPOs are certainly powerful tools, their effectiveness comes down to two factors. For one, they can only be applied to Windows systems. The other factor is systems must be directly bound to the AD domain. That doesn’t bode well for Macs.
The lack of GPOs for macOS endpoints in an AD environment is only a side effect of a larger problem. While it is easy to forget in the modern heterogeneous IT world, Windows and macOS are competing operating systems. Therefore, it is safe to assume that Microsoft will not be delivering system management capabilities for macOS systems on the same level as Windows endpoints any time soon.
The simple fact is that Microsoft is not all that interested in providing support for a competing operating system like macOS. So if you have an organization that is deeply entrenched with AD and yet you’ve got a fleet of Macs to manage, the question has become, “What are the best practices for integrating Macs with Active Directory?”
Options for Integrating Macs with Active Directory
Currently, there are three major options for integrating Macs with Active Directory.
Option 1 is to manually connect Macs to AD. This can be done through some configurations and settings. It isn’t necessarily easy, nor scalable, but it can be done. What you don’t get is deep management capabilities as well as the concept of GPOs for Macs nor the full user management capabilities as you do with AD for Windows devices.
Option 2 is to leverage a legacy directory extension technology. These solutions are enterprise caliber tools that are integrated on-prem to the AD server. Usually there are professional services involved and more infrastructure on-prem. These solutions are often expensive and further solidify the identity management architecture on-prem, often as IT organizations are making the leap to the cloud.
Option 3 is to utilize a cloud identity bridge. The JumpCloud Active Directory Integration that comes as part of Directory-as-a-Service® offers a particularly interesting example. This lightweight approach connects AD identities to virtually any resource that can’t be directly bound to the Active Directory domain. That can include not only Mac devices, but remote Windows machines, Linux servers at AWS, True Single Sign-On™ to web applications, WiFi authentication via RADIUS, and much more. This integration with AD federates to a cloud hosted directory service. As part of that directory service, IT admins can have full user and device control over their Mac fleet.
So What is the Best Practice?
Cloud identity bridges offer the greatest flexibility and allow an IT organization bound to AD to be more agile and adaptable as the modern office continues to evolve. AD Integration is unique in that it also offers GPO-like capabilities native to the functionality of Directory-as-a-Service. That means IT admins can set policies on Mac and Linux machines while AD remains the authoritative IdP.
If you would like to know more about the best practices for integrating Macs with Active Directory, drop us a note. You can also sign up for an account and start extending AD today to your Mac fleet. Feel free to contact us if you have any questions.