The Exciting Benefits Of Biometric Adoption: An ROI Accelerator

Written by Sheena Ambarin on February 3, 2025

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As cyber threats grow more sophisticated, IT professionals are under pressure. They need to adopt stronger security measures. But this isn’t so easy to do. Small- to medium-sized enterprises (SMEs) that handle sensitive data often lack extensive resources. 

This is precisely where biometric authentication emerges as a game-changer.

Biometrics authenticate users based on unique physical or behavioral traits. They strengthen security, reduce costs, and improve workflow efficiency. Biometrics are more than tech; it’s a strong driver of return on investment (ROI). 

According to JumpCloud’s Q1 ’25 SME IT Trends report, 85% of IT professionals believe their security posture would improve with biometrics. And yet, 68% report less than half of their managed devices have biometric capabilities.

The gap between recognition and implementation of biometrics presents a major opportunity. Through hardware upgrades or strategic rollouts, SMEs can dramatically enhance their security posture. Not only that, they also unlock long-term financial and operational gains.

In this article we’ll explore the security and financial benefits of adopting biometrics. We’ll also touch on strategies for their seamless integration into your existing workflows.

The Potential and Challenges of Adopting Biometrics

Though biometrics are a key component of modern cybersecurity, adopting them is challenging. 

It is crucial to address the gap between biometrics’ benefits and their practical implementation.

Why SMEs Find Biometrics Adoption Hard

Most IT professionals agree that biometrics would enhance their security posture. But implementation is often hampered by hardware limitations. Many SMEs rely on legacy systems that lack biometric sensors, such as fingerprint readers or facial recognition cameras. This makes it difficult to standardize biometric policies. 

Additionally, the perception of high costs and integration challenges discourages adoption. 

However, advances in technology have made basic biometric features standard. For example, fingerprint scanners are on many modern laptops and mobile devices. As these features become more common, biometric adoption will likely continue to grow. Eventually, organizations will replace older devices with newer, biometric-enabled ones. 

The key question for SMEs is how to align these capabilities now to achieve a swift ROI. Can they align with existing identity and access management (IAM) frameworks? 

This alignment is critical to ensure biometrics integrate seamlessly into day-to-day operations. With that, they can provide the security and efficiency benefits they promise.

Biometrics in Everyday Use

Biometric authentication encompasses several methods, each suited to different scenarios. These include:

  1. Fingerprint recognition: Widely used in consumer mobile devices and enterprise environments.
  2. Facial recognition: A fast, hands-free method gaining popularity in personal and professional contexts.
  3. Voice recognition: Useful for call centers and remote workforces.
  4. Behavioral biometrics: Continuously authenticates users based on patterns such as keystroke dynamics.

Tools that support single sign-on (SSO) or passwordless authentication make biometrics a natural next step to enhance security and user experience.

How Biometrics Enhance Security for SMEs

The primary appeal of biometrics is their ability to strengthen authentication. This reduces vulnerabilities and friction. 

Let’s examine how biometrics achieve this.

Stronger Authentication, Reduced Vulnerabilities

Traditional passwords are a weak link. They are susceptible to phishing, brute-force attacks, and social engineering. 

Biometric credentials are tied to an individual’s unique characteristics. This minimizes risks associated with password reuse or theft. They are an excellent defense against:

  • Phishing: Without passwords to enter, phishing attacks lose their effectiveness.
  • Insider threats: Biometric scans prevent malicious actors from exploiting their relationships with others. This reduces the risk of internal breaches.
  • Non-compliance due to friction: Biometrics are quick and user-friendly. They reduce the likelihood of users attempting to bypass authentication. 

Enhanced Visibility and Compliance

Many industries are subject to stringent regulatory requirements, such as HIPAA or GDPR. These mandate precise tracking of data access. 

Biometrics enhance compliance by:

  • Providing detailed audit trails: Biometric logs tie access events directly to individuals.
  • Reducing liabilities: Higher authentication confidence can lower the risk of regulatory fines.

Financial Advantages of Biometrics for SMEs

Beyond security, biometric adoption offers significant financial benefits. It can reduce breach-related costs and streamline operations. 

Let’s explore these financial advantages.

Reduction in Breach-Related Costs

Data breaches can be devastating, incurring legal fees, regulatory fines, and reputational damage. By reducing the likelihood of breaches, biometrics contribute to:

  • Lower incident response costs: Fewer breaches reduce the need for emergency investigations and public disclosures.
  • Insurance premium savings: Strong access controls can lead to lower cybersecurity insurance premiums.

Decreased Password Management Burden

Passwords create ongoing expenses through onboarding, resets, and secure storage. Biometrics simplify this process, resulting in:

  • Fewer help desk tickets: A significant portion of IT resources is spent on password resets.
  • Reduced training: Employees no longer need extensive guidance on secure password practices.

Improved Workforce Efficiency

Streamlined authentication processes enhance productivity while reducing operational costs. 

Biometric logins are fast. This allows employees to focus on core tasks without the friction of password entry. It also minimizes time wasted on password management.

  • User satisfaction: Eliminating password frustrations improves morale, leading to better retention and efficiency.
  • Workflow optimization: In many industries, biometrics speed up critical processes. This cuts down on delays caused by traditional authentication methods.

In a Nutshell: What It Takes to Achieve True Biometrics ROI 

Closing the gap between recognizing biometrics’ benefits and deploying them requires strategic planning. SMEs are known for agility and are well-positioned to bridge this divide quickly by:

  • Prioritizing the upgrade of legacy devices to modern ones equipped with built-in biometrics.
  • Adopting IAM solutions that seamlessly incorporate biometrics.
  • Leveraging vendor incentives to reduce adoption costs.

By taking these steps, your SME can enhance security, reduce overhead, and gain a competitive edge in the market.

Best Practices for Implementing Biometrics

To ensure successful adoption of biometrics, SMEs should follow a phased and strategic approach. Here are some actionable steps to get started:

  1. Assess your current hardware: Begin by auditing your existing hardware. Identify endpoints that already feature biometric capabilities. These could be fingerprint readers or facial recognition cameras. This assessment helps clarify whether new devices are needed or if existing hardware can be leveraged.
  2. Implement in phases: Rolling out biometrics all at once can be overwhelming. Start by enabling it for critical roles, such as finance or HR, and gradually expand. This phased approach allows for testing and refinement before full-scale deployment.
  3. Train your team: Even user-friendly technologies require proper onboarding. Conduct training sessions to demonstrate biometric setup and usage. Address privacy concerns and reassure employees about secure data storage practices.
  4. Focus on integration: Biometrics work best when integrated into a broader IAM framework. Look for solutions that support multi-factor authentication (MFA), SSO, and device management. This will unify your organization’s security strategy.
  5. Plan for business continuity: No system is infallible. Establish fallback procedures for cases where biometric scanners malfunction. This ensures that alternative authentication methods are secure and readily available.

Unlock a Smarter Approach to IT Security and Efficiency

Biometrics represent a pivotal shift in how SMEs approach security and operational efficiency. 

Moving beyond traditional methods and embracing advanced authentication is the new norm. SMEs can reduce vulnerabilities, streamline workflows, and achieve measurable cost savings with biometrics. 

The true power of biometrics lies in their ability to deliver seamless security. They do this without compromising performance or increasing complexity.

JumpCloud simplifies IT security by offering a comprehensive open directory platform that unifies identity, device, and access management. With features like centralized user directories, SSO, and MFA, JumpCloud enables SMEs to seamlessly adopt biometrics, ensuring both security and scalability.

For IT professionals looking to navigate emerging trends and make informed decisions, JumpCloud’s Q1 ’25 SME IT Trends report is an invaluable resource. Download the report to unlock exclusive insights and build a secure, future-ready IT infrastructure.

Sheena Ambarin

Sheena is a content marketing specialist at JumpCloud. She loves everything about technology and startups. When she’s not in strategy mode, you’ll find her recharging with some rock and metal music.

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