People are the lifeblood of any organization, but so rarely do they receive the spotlight like the innovative applications and services, company missions, and devoted customer communities they work so hard to create. We want to change that.
At JumpCloud every individual makes a difference, and their work matters no matter what function they hold. This ongoing series aims to showcase the personalities and contributions of every JumpCloudian and share the spotlight with the people who work hard every day to help Make Work HappenTM.
Mark Di Ianni (He/Him)
We recently caught up with Mark Di Ianni about what it’s like to work as a Sales Engineer at JumpCloud.
When did you start working at JumpCloud? March 2019.
Can you run us through a day in the life of your role at JumpCloud? I meet with prospective customers in partnership with the Sales team in order to help them navigate their technical evaluation of the JumpCloud platform. I help to run them through demonstrations, troubleshoot issues that come up, and define their decision criteria. My goal is to help cover technical questions and topics while also building the value of the JumpCloud platform.
How have you grown as an individual since starting at the company? JumpCloud has given me ample opportunity to grow as an individual. When I was hired at JumpCloud I started in Business Development, and had zero experience in tech. I was able to move into a direct sales role as an Account Executive where I learned a ton about the product and how to be successful as a salesperson. Now, as a Sales Engineer, I have a firm grasp of the technical aspects of the JumpCloud platform and overall industry, and I have a strong foundation in how to successfully sell!
Pick a JumpCloud value (Build Connections, Think Big, 1% Better Every Day) and share an example of how you lived that value recently. Build Connections – I enjoy helping others learn. The Sales Engineering team is a new and growing part of the Sales organization here at JumpCloud, and I have the opportunity to help get our newer members up to speed. I also help facilitate sessions for other new hires to the organization. This is an important value for me because I am able to help people get up to speed faster, and I end up learning a ton from them along the way.
What is something that you have accomplished at JumpCloud that you are proud of? I take a lot of pride in seeing the people who I have built connections with over the years grow and succeed around me. It’s also very fulfilling to help solve challenges for our customers. IT admins work really hard, and the fact that we can help make their lives easier, and keep delivering more value as we grow, makes me really proud to work at JumpCloud.
What keeps you energized about working at JumpCloud? We are always growing and adding new and interesting features to our already powerful platform. I really enjoy learning new things, and I have never had a shortage of material to keep up with as JumpCloud expands.
What do you like to do on your days off? In the winter, I try to get out and ski as much as possible. You can find me at Eldora, Arapahoe Basin, or somewhere in the backcountry along the Front Range. In the summer, I am really into mountain biking, backpacking, and fly fishing.
What advice do you have for prospective JumpCloud candidates? Learn the product and company values. Be able to connect your role or contribution to the company to the overall company goals/values.
What book or movie have you recently read/seen and why would you recommend it? I’m a huge sci-fi nerd. I recently finished the new season of “Raised by Wolves” on HBO; it’s done really well, and explores some mind-blowing concepts. I’m also a big fan of Audible books. I’ve recently been into Project Hail Mary by Andy Weir, Seveneves by Neil Stephenson, and The Three Body Problem by Cixin Liu.
What’s something you’re planning on doing in the next year that you’ve never done? I’m planning on doing some of the classic mountain bike routes like the Palisade Plunge, The Whole Enchilada, and sections of the Colorado Trail.
What is your 15 minutes of fame? I finished my first mountain bike race last year (the Audi Snowmass 50), and was able to ride alongside some amazing and talented professional athletes!
If you could only eat one item for every meal for the rest of your life, what would it be? Pasta! There are so many different ways to make it that I don’t think I would get bored.
Do you have any pets as in-house colleagues? Not yet, but I would like to have a dog once I move to a larger place with a yard!
Want to Make Work HappenTM at JumpCloud like Mark? Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. Take a look at our current job openings here.