JumpCloud vs. NinjaOne

Know the difference between a unified Identity, Access, and Device management platform and a Remote Monitoring and Management (RMM) tool. See why JumpCloud’s platform wins over NinjaOne’s RMM focus.

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JumpCloud vs. NinjaOne: How to Choose

The core choice is simple. You can either select an operational tool to manage only devices, or opt for a strategic platform to manage Identity, Access, and Device Security. Here’s why 250,000+ organizations trust JumpCloud to simplify their IT operations:

1. Identity-Driven Device Security

To ensure device security, identity becomes the core control point. Making sure application access requires both user authentication and device compliance. NinjaOne can’t make this strategic identity decision, only report on device health.

2. Full Stack Consolidation, Not Just Monitoring

JumpCloud combines your identity provider and device management into one platform to manage identities, systems, and network access. This eliminates infrastructure sprawl and simplifies your security budget. NinjaOne requires a separate IAM solution, increasing complexity and cost.

3. Unified Policy for True Cross-OS Management

JumpCloud’ enforces consistent, directory-based security policies (encryption, passwords) across Windows, macOS, and Linux. This ensures uniform security and compliance across your entire fleet. Unlike NinjaOne’s scripting focus, JumpCloud delivers the strategic policy layer for meeting security baselines.

Page Updated – Q4 2025

JumpCloud

NinjaOne

Unified Endpoint Management

Multi-os Device Management

Device Policies (GPO like)

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Device MFA

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Zero Touch Enrollment

Server Management

Remote Monitoring & Management

Real-time Monitoring & Alerting

Comprehensive Remote Access

Unattended Remote Control

IT Automation & Custom Workflows

Patch Management

Scripting (Bash & Powershell)

Cloud Infrastructure Server

—

Software Deployment

Asset Management

Identity & Access Management

Cloud Directory Service

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Cloud LDAP

—

Cloud Radius

—

Single Sign On

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Multi-factor Authentication

(Only for RMM Console Access)

Password-less Authentication

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User Lifecycle Management

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Conditional Access

—

Password Manager

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Privileged Access Management

Credential Vaulting & Rotation

(Only For RMM Scripts/Automation)

Privileged Session Management

—

(Limited to Standard Remote Control/Screen Sharing)

Privileged Elevation

(Via Run As/Scripting)

Secrets Management

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Just in Time (JIT) PAM

—

Least Privilege Enforcement

—

SSH Key Management

—

Remote Browser Isolation (RBI)

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SaaS Management

SaaS Discovery

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SaaS License Management

—

SaaS Access Control

—

Articulate

“Once we got the Windows machine set up, we realized how easy it was to implement policies and enforce some of the other requirements that we have for compliance. We started looking at JumpCloud for Macs so that we could have what they call a ‘single pane of glass’ and not have to divide our attention between two separate mobile device management software packages.”

- Sam O’Daniel, Senior Manager of IT Services

Multiverse

“We wanted the ability to manage all of these devices from one pane of glass, and there wasn’t a comfortable way for us to be able to do that using tools like Jamf and Intune. With JumpCloud, every device is accessible over a single interface.”

- Sam Blyth, Head of IT Operations

OOONO

“I wasn’t really interested in going out and buying 10 different products. I was trying to figure out what was going to work with Windows and Apple, and I found a few options. JumpCloud was the only one that stood out as a good product. Plus, it had a lot of other features I could use as well, so we kind of hit the ground running.”

- Joseph Cunningham, Head of IT

Frequently Asked Questions

What is the key difference between JumpCloud and NinjaOne?

The key difference is their core function: JumpCloud is an Identity, Access, and Device Management platform built to simplify your entire IT environment. Whereas NinjaOne is a Remote Monitoring and Management (RMM) tool, optimized for IT operations, remote support, and ticketing.

Which platform is better for implementing a comprehensive Zero Trust architecture and securing network access?

JumpCloud enables comprehensive Zero Trust because it is the native Identity Provider. It unifies all pillars—identity, device compliance, application SSO, and network access (via RADIUS/LDAP). NinjaOne, as an RMM, relies on a third-party IdP to manage identity and cannot natively control network authentication.

How does JumpCloud's device management capabilities compare to NinjaOne's Remote Monitoring and Management (RMM)?

While both offer strong patching and remote tools, JumpCloud provides directory-backed UEM with GPO-like policy enforcement for Mac, Windows, and Linux. This ensures consistent security configuration and compliance tied to the user.

How do JumpCloud and NinjaOne differ in terms of their total cost of ownership (TCO)?

JumpCloud creates a lower TCO because its unified platform eliminates the cost of a separate Identity Provider, device management capabilities, and secure access with integrated reporting.. Its per-user model simplifies licensing for modern, flexible environments. NinjaOne’s per-endpoint RMM is cost-effective for operational tasks but requires external identity tools, increasing overall vendor and management costs.