Mac App MFA Password Reset

In this simulation, you'll experience what it's like to reset a password on a local Mac system that has been bound to JumpCloud with MFA enabled. When a password is reset, it updates for all JumpCloud-bound resources.

How it Works

  1. On the toolbar, click the JumpCloud App icon.
  2. First, hover over the status indicator bar.
  3. Next, click the ‘reset password’ link.
  4. Enter your current JumpCloud Password.
  5. Type your new JumpCloud password and confirm password.
  6. Click “save”.
  7. Open your MFA app of choice (Authy, Google Authenticator, etc).
  8. Enter TOTP token.
  9. Click “save”.