{"id":95472,"date":"2023-08-08T13:36:42","date_gmt":"2023-08-08T17:36:42","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=95472"},"modified":"2024-05-14T14:28:45","modified_gmt":"2024-05-14T18:28:45","slug":"get-started-background-tools-and-remote-file-manager","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/get-started-background-tools-and-remote-file-manager","title":{"rendered":"Get Started: Background Tools and Remote File Manager"},"content":{"rendered":"\n

Background Tools<\/h2>\n\n\n\n

IT Admins can remotely connect to and troubleshoot an end-user\u2019s device using Background Tools, a remote session type that enables remote file management and command-line interfacing on an end-user\u2019s device \u2013 all without notifying or interrupting the end-user. <\/p>\n\n\n\n

Features<\/h3>\n\n\n\n

Background Tools enables Admins to use the following tools during a session with an end-user:<\/p>\n\n\n\n