{"id":94369,"date":"2023-08-07T10:09:08","date_gmt":"2023-08-07T14:09:08","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=94369"},"modified":"2024-02-29T15:15:58","modified_gmt":"2024-02-29T20:15:58","slug":"create-an-android-kiosk-mode-policy","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/create-an-android-kiosk-mode-policy","title":{"rendered":"Create an Android Kiosk Mode Policy"},"content":{"rendered":"\n<p>A dedicated device uses simple workflows to perform specific tasks. Using the Android Kiosk Mode Policy, you can restrict the usage of the device to a single app or a small set of apps, such as ticket printing or inventory management. <\/p>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card warning\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Warning:<\/strong> \n<p>The kiosk mode policy relies on apps defined in JumpCloud\u2019s Software Management. If an app used by this policy is modified or deleted in Software Management, it impacts the associated apps on the device and can have unintended consequences.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p><strong>Prerequisites<\/strong><\/p>\n\n\n\n<ul>\n<li>JumpCloud\u2019s Android EMM has to be configured for your org. See <a href=\"https:\/\/jumpcloud.com\/support\/set-up-android-emm\" target=\"_blank\" rel=\"noreferrer noopener\">Set up Android EMM<\/a>.<\/li>\n\n\n\n<li>Your Android devices have to be enrolled in EMM. See <a href=\"https:\/\/jumpcloud.com\/support\/add-and-manage-android-devices\" target=\"_blank\" rel=\"noreferrer noopener\">Add and Manage Android Devices<\/a> and <a href=\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-android-device\" target=\"_blank\" rel=\"noreferrer noopener\">Users: Enroll Your Personal Android Device<\/a>.<\/li>\n\n\n\n<li>To define apps for this policy, you have to configure Android apps in JumpCloud Software Management first. See <a href=\"https:\/\/jumpcloud.com\/support\/software-management-android\">Software Management: Android<\/a>.&nbsp;<\/li>\n\n\n\n<li>This policy only works for dedicated devices running Android 5.0 and later.<\/li>\n<\/ul>\n\n\n\n<p><strong>Considerations<\/strong><\/p>\n\n\n\n<ul>\n<li>If you are using the Kiosk Mode Policy to control digital signage or another use case in which the device will stay on for long periods of time and will be connected to a power source, you will need to set up a <a href=\"https:\/\/jumpcloud.com\/support\/create-an-android-battery-mode-policy\" target=\"_blank\" rel=\"noreferrer noopener\">Battery Mode Policy<\/a> and configure the <strong>Timeout Range<\/strong> in the <a href=\"https:\/\/jumpcloud.com\/support\/create-an-android-passcode-policy\" target=\"_blank\" rel=\"noreferrer noopener\">Passcode Policy<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Creating an Android Kiosk Mode Policy<\/h2>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<p>Do not apply multiple kiosk mode policies to the same device. Applying more than one kiosk mode policy to a single device will result in unexpected behavior. <\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p><strong>To create an Android Kiosk Mode policy:<\/strong><\/p>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to <strong>DEVICE MANAGEMENT &gt; Policy Management<\/strong>.<\/li>\n\n\n\n<li>In the <strong>All<\/strong> tab, click (<strong>+<\/strong>).<\/li>\n\n\n\n<li>On the New Policy panel, select the <strong>Android<\/strong> tab.<\/li>\n\n\n\n<li>Select the <strong>Kiosk Mode Policy<\/strong> policy from the list, then click <strong>configure<\/strong>.<\/li>\n\n\n\n<li>(Optional) On the New Policy panel, enter a new name for the policy, or keep the default. Policy names have to be unique.<\/li>\n\n\n\n<li>For<strong> Policy Notes<\/strong>, enter details like when you created the policy, where you tested it, and where you deployed it.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Kiosk Applications<\/h3>\n\n\n\n<p>Under <strong>Kiosk Applications, <\/strong>choose the <strong>Kiosk Mode Selection<\/strong>:<\/p>\n\n\n\n<ol start=\"8\">\n<li>Select <strong>Single App Mode <\/strong>for a dedicated device restricted to one app, with the ability to define supporting applications.\n<ul>\n<li>Choose the <strong>Primary Application<\/strong> that will be displayed on the device.<\/li>\n\n\n\n<li>Choose any <strong>Additional Applications<\/strong> that will be available for use on the device.\u00a0\n<ul>\n<li>Click <strong>+<\/strong> to add another application.<\/li>\n\n\n\n<li>Click the trash icon to remove an application.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Select <strong>Launcher Mode <\/strong>for a dedicated device that will be able to launch multiple apps, and choose any of the available Software Management apps.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<p>Ensure that you do not select duplicate apps in either Single App or Launcher Mode or the policy will not save.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Device Restrictions<\/h3>\n\n\n\n<p>Under <strong>Device Restrictions<\/strong>, complete these fields:<\/p>\n\n\n\n<ol start=\"10\">\n<li>Under <strong>Device Settings<\/strong>, determine if users can access the device\u2019s Settings app:\n<ul>\n<li>Select <strong>Allowed<\/strong> to let users access the device\u2019s settings app in kiosk mode. This is the default setting.<\/li>\n\n\n\n<li>Select <strong>Blocked<\/strong> to hide the device\u2019s Settings app in kiosk mode.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Under <strong>Power Button<\/strong>, determine if the device\u2019s Power menu is displayed:\n<ul>\n<li>Select <strong>Available<\/strong> to display the device\u2019s Power menu when the user presses and holds the Power button in kiosk mode. This is the default setting.<\/li>\n\n\n\n<li>Select <strong>Blocked<\/strong> to hide the device\u2019s Power menu when the user presses and holds the Power button in kiosk mode.&nbsp;<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Under <strong>Status Bar<\/strong>, determine how the device\u2019s status bar is displayed:\n<ul>\n<li>Select <strong>Disabled<\/strong> to block system information and notifications on the status bar while the device is in kiosk mode. This is the default setting.<\/li>\n\n\n\n<li>Select <strong>Enabled<\/strong> to display system information and notifications on the status bar while the device is in kiosk mode.<\/li>\n\n\n\n<li>Select <strong>System Info Only<\/strong> to display only System Information on the status bar while the device is in kiosk mode.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Under <strong>System Errors<\/strong>, determine how system errors are displayed on the device:\n<ul>\n<li>Select <strong>Muted<\/strong> to block system error messages in kiosk mode for crashed or unresponsive apps. The device also forces apps to quit. This is the default setting.<\/li>\n\n\n\n<li>Select <strong>Enabled<\/strong> to view system error messages in kiosk mode for crashed or unresponsive apps.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Under <strong>System Navigation<\/strong>, choose what level of access users have to other areas of the system while in kiosk mode:\n<ul>\n<li>Select <strong>Disabled<\/strong> to hide the Home and Overview buttons in kiosk mode. This is the default.<\/li>\n\n\n\n<li>Select <strong>Enabled<\/strong> to allow the Home and Overview buttons to work in kiosk mode.&nbsp;<\/li>\n\n\n\n<li>Select <strong>Home Button Only<\/strong> to allow the Home Button (but not the Overview button) to work in kiosk mode.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<p>Device Restrictions behavior may produce inconsistent results due to the variance across Android device manufacturers and operating systems.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"771\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/08\/android_kiosk_policy_2-1024x771.jpg\" alt=\"Configure new Android Kiosk Mode policy in the JumpCloud Admin Portal.\" class=\"wp-image-95417\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/08\/android_kiosk_policy_2-1024x771.jpg 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/08\/android_kiosk_policy_2-300x226.jpg 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/08\/android_kiosk_policy_2-768x578.jpg 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/08\/android_kiosk_policy_2.jpg 1228w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Saving the Policy<\/h3>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>For this policy to take effect, you have to specify a device or a device group.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"15\">\n<li>(Optional) Select the <strong>Device Groups<\/strong> tab. Select one or more device groups where you will apply this policy. For device groups with multiple OS member types, the policy is applied only to the supported OS.<\/li>\n\n\n\n<li>(Optional) Select the <strong>Devices<\/strong> tab. Select one or more devices where you will apply this policy.<\/li>\n\n\n\n<li>Click <strong>save<\/strong>.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>A dedicated device uses simple workflows to perform specific tasks. Using the Android Kiosk Mode Policy, you can restrict the [&hellip;]<\/p>\n","protected":false},"author":218,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2927,2852,3080],"support_tag":[],"coauthors":[3011],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Create an Android Kiosk Mode Policy - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how to create, configure, and apply a kiosk mode policy for dedicated Android devices using JumpCloud.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/create-an-android-kiosk-mode-policy\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Create an Android Kiosk Mode Policy\" \/>\n<meta property=\"og:description\" content=\"Learn how to create, configure, and apply a kiosk mode policy for dedicated Android devices using JumpCloud.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/create-an-android-kiosk-mode-policy\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-29T20:15:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/08\/android_kiosk_policy_2-1024x771.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"nickconrad\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/create-an-android-kiosk-mode-policy\",\"url\":\"https:\/\/jumpcloud.com\/support\/create-an-android-kiosk-mode-policy\",\"name\":\"Create an Android Kiosk Mode Policy - 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