The flow differs slightly for active and new users. <\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n

Flow for Active Users<\/h2>\n\n\n\n

An active user is a user in an ‘active’ user state, has a password, and that password status is ‘active’. After an administrator binds an active user to an external directory, the user receives an email telling them the directory they\u2019ve been added to, and to set their password by logging into their JumpCloud User Portal. Once they\u2019ve done this, JumpCloud will manage their password for that external directory. <\/p>\n\n\n\n

When the User logs in to the JumpCloud User portal, a notification will indicate that their password was updated.<\/p>\n\n\n\n

In the external directory, the password will be updated, resulting in the user being logged out of existing Google Workspace or M365\/Entra ID sessions. Users will receive a notification from Google Workspace or M365\/Entra ID that their password has been updated.<\/p>\n\n\n\n

Users That are Bound to More Than One External Directory<\/h3>\n\n\n\n

Users will receive a new email for each individual external directory that they are bound to. The flow for users bound to more than one external directory is the same as for active users. <\/p>\n\n\n\n

Flow for New Users<\/h2>\n\n\n\n

A new user is a user in an ‘active’ user state with a password status of ‘password pending’. After an administrator binds a new user without a password to an external directory, the user receives a Welcome to JumpCloud (activation) email that takes them through how to set up their new account. After the user sets up their account, creates an account password, and logs in to their User Portal, their password is sent to the external directories they\u2019re bound to. Now, JumpCloud will manage all passwords for external directories that User is bound to.<\/p>\n","protected":false},"excerpt":{"rendered":"

When you bind users to external directories like Google Workspace and Microsoft 365 (M365)\/Entra ID, JumpCloud starts to manage their […]<\/p>\n","protected":false},"author":206,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2855,2954,3004,2850],"support_tag":[],"coauthors":[2842],"acf":[],"yoast_head":"\n