{"id":88404,"date":"2023-05-23T16:54:16","date_gmt":"2023-05-23T20:54:16","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=88404"},"modified":"2024-04-02T17:52:30","modified_gmt":"2024-04-02T21:52:30","slug":"integrate-with-krisp","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/integrate-with-krisp","title":{"rendered":"Integrate with Krisp"},"content":{"rendered":"\n<p>Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials.\u00a0Automatically provision, update and deprovision users in Krisp from JumpCloud using the Identity Management (SCIM) integration. Leverage this integration to centralize user lifecycle, user identity, and group management in JumpCloud for Krisp. Save time and avoid mistakes, as well as potential security risks, related to manually creating users.<br><br>Read this article to learn how to setup the Krisp integration.<\/p>\n\n\n\n<p><strong>Prerequisites<\/strong><\/p>\n\n\n\n<ul>\n<li>A JumpCloud Administrator account.<\/li>\n\n\n\n<li>JumpCloud SSO Package or higher or SSO add-on feature.<\/li>\n\n\n\n<li>A Krisp\u00a0user account with administrator permissions <\/li>\n\n\n\n<li>Krisp Enterprise plan.<\/li>\n\n\n\n<li>Your Krisp SLUG ID.<\/li>\n<\/ul>\n\n\n\n<p><strong>Important Considerations<\/strong><\/p>\n\n\n\n<ul>\n<li>SSO is required\u00a0to use SCIM. <\/li>\n\n\n\n<li>Krisp\u00a0SCIM API is based on version 2.0 of the\u00a0SCIM standard.<\/li>\n\n\n\n<li>If you need to update the SCIM token, you must <a href=\"#to-deactivate-the-idm-integration\">deactivate the IdM integration<\/a>, update the token, and then reactivate the integration.<\/li>\n\n\n\n<li>Cannot assign more users through SCIM than the number of unassigned seats in your Krisp team.<\/li>\n\n\n\n<li>Cannot assign or unassign users to your team from the Krisp team account dashboard whenever SCIM is enabled.<\/li>\n\n\n\n<li>Supported provisioning actions are:\n<ul>\n<li>Import New Users and Profile Updates<\/li>\n\n\n\n<li>Push New Users<\/li>\n\n\n\n<li>Push Profile Updates<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Groups are not supported.<\/li>\n<\/ul>\n\n\n\n<p id=\"attribute-considerations\"><strong>Attribute Considerations<\/strong><\/p>\n\n\n\n<ul>\n<li>A default set of attributes are managed for users. See the&nbsp;<a href=\"#attribute-mappings\">Attribute Mappings<\/a>&nbsp;section for more details.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-creating-a-new-jumpcloud-application-integration\"><strong>Creating a new JumpCloud Application Integration<\/strong><\/h2>\n\n\n\n<ol>\n<li>Log in to the&nbsp;<a href=\"https:\/\/console.jumpcloud.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to\u00a0<strong>USER AUTHENTICATION\u00a0<\/strong>&gt;\u00a0<strong>SSO<\/strong> <strong>Applications<\/strong>.<\/li>\n\n\n\n<li>Click&nbsp;<strong>+&nbsp;Add New Application<\/strong>.<\/li>\n\n\n\n<li>Type the name of the application in the <strong>Search <\/strong>field and select it.<\/li>\n\n\n\n<li>Click <strong>Next<\/strong>.<\/li>\n\n\n\n<li>In the <strong>Display Label<\/strong>, type your name for the application. Optionally, you can enter a <strong>Description<\/strong>, adjust the User Portal Image and choose to hide or <strong>Show in User Portal<\/strong>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>If this is a Bookmark Application, enter your sign-in URL in the <strong>Bookmark URL<\/strong> field.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"7\">\n<li>Optionally, expand <strong>Advanced Settings<\/strong> to specify a value for the<strong> SSO IdP URL<\/strong>. If no value is entered, it will default to <kbd>https:\/\/sso.jumpcloud.com\/saml2\/&lt;applicationname&gt;<\/kbd>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card warning\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Warning:<\/strong> \n<p>The <strong>SSO IdP URL<\/strong> is not editable after the application is created. You will have to delete and recreate the connector if you need to edit this field at a later time.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"8\">\n<li>Click <strong>Save Application<\/strong>.<\/li>\n\n\n\n<li>If successful, click:\n<ul>\n<li><strong>Configure Application<\/strong> and go to the next section <\/li>\n\n\n\n<li><strong>Close<\/strong> to configure your new application at a later time <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"configuring-the-sso-integration\"><strong>Configuring the SSO Integration<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"to-configure-jumpcloud\"><strong>To configure JumpCloud<\/strong><\/h3>\n\n\n\n<ol>\n<li><a href=\"#creating-a-new-jumpcloud-application-integration\">Create a new application<\/a>\u00a0or select it from the\u00a0<strong>Configured Application<\/strong>s list.<\/li>\n\n\n\n<li>Select the&nbsp;<strong>SSO<\/strong>&nbsp;tab.<\/li>\n\n\n\n<li>Replace any instances of YOUR_KRISP_SLUG with your Krisp SLUG ID.<\/li>\n\n\n\n<li>Add or change any attributes.<\/li>\n\n\n\n<li>Click\u00a0<strong>save<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Download the certificate<\/strong><\/h4>\n\n\n\n<ol>\n<li>Find&nbsp;your application in the&nbsp;<strong>Configured Applications<\/strong>&nbsp;list and click anywhere in the row to reopen its configuration window.<\/li>\n\n\n\n<li>Select the <strong>SSO <\/strong>tab and click <strong>IDP Certificate Valid &gt; Download certificate<\/strong>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>The certificate.pem will download to your local <strong>Downloads<\/strong> folder.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>To configure Krisp<\/strong><\/h3>\n\n\n\n<ol>\n<li>Go to your Krisp <a href=\"http:\/\/account.krisp.ai\" target=\"_blank\" rel=\"noreferrer noopener\">Admin Dashboard<\/a>.<\/li>\n\n\n\n<li>Navigate to the\u00a0<strong>Settings &gt; Security &gt; Authentication<\/strong>\u00a0tab.<\/li>\n\n\n\n<li>Select <strong>Enable SSO<\/strong> and then select <strong>SAML<\/strong>.<\/li>\n\n\n\n<li>Enter the following information:\n<ul>\n<li><strong>Audience URI<\/strong> &#8211; copy and paste the JumpCloud <strong>SP Entity ID<\/strong>.<\/li>\n\n\n\n<li><strong>Identity Provider Single Sign-On URL<\/strong> &#8211; copy and paste the JumpCloud <strong>IDP URL.<\/strong><\/li>\n\n\n\n<li><strong>Identity Provider Issuer<\/strong> &#8211; copy and paste the <strong>IdP Entity ID<\/strong>.<\/li>\n\n\n\n<li><strong>X-509 certificate<\/strong> &#8211; copy and paste the contents of the certificate downloaded in the previous section.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click <strong>Configure<\/strong>.<\/li>\n\n\n\n<li>Optionally, if would like to force users to log in using only SSO, select the <strong>Enforce SSO<\/strong> checkbox. There are some considerations:\n<ul>\n<li>All the team members and admins will be forced to sign in with SSO only. The email login with the verification code will not be possible for any team member.<\/li>\n\n\n\n<li>You won&#8217;t be able to assign any users to your team from inside the Krisp dashboard. The assignments should be done through the Identity Provider.<\/li>\n\n\n\n<li>When logged in to the&nbsp;<strong>Enforce SSO<\/strong>&nbsp;team, you won&#8217;t see any other accounts that are linked to the same email address. As a result, you won&#8217;t be able to switch between them.<\/li>\n\n\n\n<li>Likewise, you won&#8217;t see the\u00a0<strong>Enforce SSO<\/strong>\u00a0team when logged into other accounts and won&#8217;t be able to switch to that team.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"authorizing-user-sso-access\"><strong>Authorizing User SSO Access<\/strong><\/h2>\n\n\n\n<p>Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the <strong>Application Configuration<\/strong> panel or from the <strong>Groups Configuration<\/strong> panel.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>To authorize user access from the Application Configuration panel<\/strong><\/h3>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/console.jumpcloud.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to <strong>USER AUTHENTICATION &gt; SSO<\/strong> <strong>Applications<\/strong>, then select the application to which you want to authorize user access.<\/li>\n\n\n\n<li>Select the <strong>User Groups<\/strong> tab. If you need to create a new group of users, see <a href=\"https:\/\/jumpcloud.com\/support\/get-started-user-groups\">Get Started: User Groups<\/a>.<\/li>\n\n\n\n<li>Select the check box next to the group of users you want to give access.<\/li>\n\n\n\n<li>Click <strong>save<\/strong>.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>To learn how to authorize user access from the&nbsp;<strong>Groups Configuration<\/strong>&nbsp;panel, see&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/authorize-users-to-an-sso-application#user-groups-configuration-panel\">Authorize Users to an SSO Application<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"validating-sso-authentication-workflows\"><strong>Validating SSO user authentication workflow(s)<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-idp-initiated-user-workflow\"><strong>IdP-initiated<\/strong> <strong>user workflow<\/strong><\/h3>\n\n\n\n<ul>\n<li>Access the <a href=\"https:\/\/console.jumpcloud.com\/userconsole#\/\">JumpCloud User Console<\/a><\/li>\n\n\n\n<li>Go to\u00a0<strong>Applications<\/strong> and click an application tile to launch it<\/li>\n\n\n\n<li>JumpCloud asserts the user&#8217;s identity to the SP and is authenticated without the user having to log in to the application<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-sp-initiated-user-workflow\"><strong>SP-initiated<\/strong> <strong>user workflow<\/strong><\/h3>\n\n\n\n<ul>\n<li>Go\u00a0to the SP application login &#8211; generally, there is either a special link or an adaptive username field that detects the user is authenticated through SSO<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>This varies by SP.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ul>\n<li>Login redirects the user to JumpCloud where the user enters their JumpCloud credentials<\/li>\n\n\n\n<li>After the user is logged in successfully, they are redirected\u00a0back to the SP and automatically logged in<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Using JIT Provisioning<\/strong><\/h2>\n\n\n\n<p>Additional attributes are required to use JIT provisioning. JIT required attributes are prepopulated and are on by default to enable JIT provisioning. You can\u2019t edit the JIT required service provider attributes. You can customize the JumpCloud attribute name and the constant value for JIT required attributes. Toggle off the attributes to opt out of sending the attributes in the SAML assertion<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>To complete the provisioning process<\/strong><\/h3>\n\n\n\n<ol>\n<li>Authorize a user\u2019s access to the application in JumpCloud. &nbsp;<\/li>\n\n\n\n<li>Have the user log in to the application using SSO. The SAML assertion passes from JumpCloud to the service provider, and gives the service provider the information it needs to create the user account.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Configuring the Identity Management Integration<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>To configure Krisp<\/strong><\/h3>\n\n\n\n<ol>\n<li>In Krisp, go to your&nbsp;<strong>Admin Dashboard &gt;&nbsp;Settings<\/strong>&nbsp;and&nbsp;click on&nbsp;<strong>SCIM<\/strong>.<\/li>\n\n\n\n<li>Turn on the&nbsp;<strong>Enable SCIM<\/strong>&nbsp;toggle.<\/li>\n\n\n\n<li>Copy the SCIM token.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>To configure JumpCloud<\/strong>&nbsp;<\/h3>\n\n\n\n<ol>\n<li><a href=\"#creating-a-new-jumpcloud-application-integration\">Create a new application<\/a>&nbsp;or select it from the&nbsp;<strong>Configured Application<\/strong>s list.<\/li>\n\n\n\n<li>Select the&nbsp;<strong>Identity Managemen<\/strong>t tab.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Configure<\/strong>.<\/li>\n\n\n\n<li>You\u2019re presented with two fields:<\/li>\n<\/ol>\n\n\n\n<ul>\n<li><strong>Base URL<\/strong>: Enter the SCIM URL for Krisp:&nbsp;<kbd>https:\/\/api.krisp.ai\/v2\/auth\/hooks\/scim\/idp{tenant_id}<\/kbd><\/li>\n\n\n\n<li><strong>Token Key<\/strong>: Paste the SCIM token you generated\/copied when configuring Krisp.<\/li>\n<\/ul>\n\n\n\n<ol start=\"10\">\n<li>Click&nbsp;<strong>activate&nbsp;<\/strong>and then<strong>&nbsp;<\/strong>click&nbsp;<strong>save<\/strong>.<\/li>\n\n\n\n<li>You will receive a confirmation that the Identity Management integration has been successfully verified.<\/li>\n\n\n\n<li>You can now connect user groups to the application in JumpCloud to provision the members of that group in Krisp. Learn how to&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/authorize-users-to-an-sso-app\" target=\"_blank\" rel=\"noreferrer noopener\">Authorize Users to an Application<\/a>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"attribute-mappings\"><strong>Attribute Mappings<\/strong><\/h2>\n\n\n\n<p>The following table lists attributes that JumpCloud sends to the application. See&nbsp;<a href=\"#attribute-considerations\">Attribute Considerations<\/a> for more information regarding attribute mapping considerations.&nbsp;<\/p>\n\n\n\n<p>Learn about JumpCloud Properties and how they work with system users in our&nbsp;<a href=\"https:\/\/docs.jumpcloud.com\/api\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">API<\/a>.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-wpdatatables-wpdatatables-gutenberg-block\">\n    <h3 class=\"wpdt-c\"\n        id=\"wdt-table-title-170\">Krisp User Attributes<\/h3>\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-170\"\n           style=\"border-collapse:collapse;\n                   border-spacing:0px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"4\"\n           data-rows=\"6\"\n           data-wpID=\"170\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                            <th class=\"wpdt-cell wpdt-align-center wpdt-bold\"\n                                    data-cell-id=\"A1\"\n                data-col-index=\"0\"\n                data-row-index=\"0\"\n                style=\" width:25%;                padding:10px;\n                \"\n                >\n                                JumpCloud Property                <\/th>\n                                            <th class=\"wpdt-cell wpdt-align-center wpdt-bold\"\n                                    data-cell-id=\"B1\"\n                data-col-index=\"1\"\n                data-row-index=\"0\"\n                style=\" width:25%;                padding:10px;\n                \"\n                >\n                                JumpCloud UI Field Name                <\/th>\n                                            <th class=\"wpdt-cell wpdt-align-center wpdt-bold\"\n                                    data-cell-id=\"C1\"\n                data-col-index=\"2\"\n                data-row-index=\"0\"\n                style=\" width:25%;                padding:10px;\n                \"\n                >\n                                SCIM v2 Mapping                <\/th>\n                                            <th class=\"wpdt-cell wpdt-align-center wpdt-bold\"\n                                    data-cell-id=\"D1\"\n                data-col-index=\"3\"\n                data-row-index=\"0\"\n                style=\" width:25%;                padding:10px;\n                \"\n                >\n                                Krisp\u00a0Value                <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A2\"\n                data-col-index=\"0\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                username                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B2\"\n                data-col-index=\"1\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Username                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C2\"\n                data-col-index=\"2\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                userName                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"D2\"\n                data-col-index=\"3\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                IdP Username                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A3\"\n                data-col-index=\"0\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                email                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B3\"\n                data-col-index=\"1\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Company Email                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C3\"\n                data-col-index=\"2\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                emails: value                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"D3\"\n                data-col-index=\"3\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Email                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A4\"\n                data-col-index=\"0\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                firstname                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B4\"\n                data-col-index=\"1\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                First Name                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C4\"\n                data-col-index=\"2\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                name.givenName                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"D4\"\n                data-col-index=\"3\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                First Name                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A5\"\n                data-col-index=\"0\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                lastname                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B5\"\n                data-col-index=\"1\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Last Name                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C5\"\n                data-col-index=\"2\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                name.familyName                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"D5\"\n                data-col-index=\"3\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Last Name                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A6\"\n                data-col-index=\"0\"\n                data-row-index=\"5\"\n                style=\"                padding:10px;\n                \"\n                >\n                                active                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B6\"\n                data-col-index=\"1\"\n                data-row-index=\"5\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Status                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C6\"\n                data-col-index=\"2\"\n                data-row-index=\"5\"\n                style=\"                padding:10px;\n                \"\n                >\n                                active                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"D6\"\n                data-col-index=\"3\"\n                data-row-index=\"5\"\n                style=\"                padding:10px;\n                \"\n                >\n                                active                <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"importing-users\"><strong>Importing Users<\/strong><\/h2>\n\n\n\n<p>This functionality is helpful if users have already been created in the application&nbsp;but have not been created in JumpCloud.<\/p>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to&nbsp;<strong>USER AUTHENTICATION &gt; SSO<\/strong> <strong>Applications<\/strong>.<\/li>\n\n\n\n<li>Search for the application and click to open its configuration panel.&nbsp;<\/li>\n\n\n\n<li>Select the&nbsp;<strong>Identity Management<\/strong>&nbsp;tab.<\/li>\n\n\n\n<li>Click&nbsp;<strong>manual import<\/strong>.<\/li>\n\n\n\n<li>Select the users you want to create in JumpCloud from the application from the list of users that appear. Users in the list have two import statuses:\n<ul>\n<li><strong>New\u00a0<\/strong>&#8211; user has not been imported<\/li>\n\n\n\n<li><strong>Imported\u00a0<\/strong>&#8211; user has been imported and has an account in JumpCloud<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><p><strong>Tip:<\/strong> Try using the New Users-only filter when selecting users to import. This will move all of your new users to the top of the list, making them easier to identify and select.<\/p><\/div><\/div><\/div>\n\n\n\n<ol start=\"7\">\n<li>Click&nbsp;<strong>import<\/strong>.\n<ul>\n<li>If you are importing less than 100 users, your import results will display in real time and you can continue onboarding your users\u00a0<\/li>\n\n\n\n<li>If you have more than 100 users being imported, JumpCloud will send you an email when your import is complete<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<ol start=\"8\">\n<li>You can now connect and grant users access to all their JumpCloud resources. Learn more in the&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/authorize-users-to-an-sso-application\">Authorize Users to an Application<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/connect-new-users-to-resources\">Connecting Users to Resources<\/a>&nbsp;articles.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card notification-card warning\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><p><strong>Warning:<\/strong> Imported users must be members of a user group bound to an application for JumpCloud to manage their identity in, and access to, the application.<\/p><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-scim-directory-insights-events\"><strong>SCIM Directory Insights Events<\/strong><\/h2>\n\n\n\n<p>The following Directory Insights (DI) events provide visibility into failures and detailed information about the user and group data being added or updated from HR or other external solutions to JumpCloud.<\/p>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>Customers with no package or the Device Management Package will need to add the Directory Insights \u00e0 la carte option. Directory Insights is included in all other <a href=\"https:\/\/console.jumpcloud.com\/#\/pricing\">packages<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wpdatatables-wpdatatables-gutenberg-block\">\n    <h3 class=\"wpdt-c\"\n        id=\"wdt-table-title-250\">SCIM DI Integration Events<\/h3>\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-250\"\n           style=\"border-collapse:collapse;\n                   border-spacing:0px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"2\"\n           data-rows=\"5\"\n           data-wpID=\"250\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                            <th class=\"wpdt-cell wpdt-align-center wpdt-bold\"\n                                    data-cell-id=\"A1\"\n                data-col-index=\"0\"\n                data-row-index=\"0\"\n                style=\" width:50%;                padding:10px;\n                \"\n                >\n                                Event Name                <\/th>\n                                            <th class=\"wpdt-cell wpdt-align-center wpdt-bold\"\n                                    data-cell-id=\"B1\"\n                data-col-index=\"1\"\n                data-row-index=\"0\"\n                style=\" width:50%;                padding:10px;\n                \"\n                >\n                                Event Description                <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A2\"\n                data-col-index=\"0\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                idm_integration_activate                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B2\"\n                data-col-index=\"1\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when an IT admin attempts to activated new SCIM Identity Management integration.                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A3\"\n                data-col-index=\"0\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                idm_integration_update                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B3\"\n                data-col-index=\"1\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when an IT admin attempts to update a configured and activated SCIM Identity Management integration.                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A4\"\n                data-col-index=\"0\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                idm_integration_reauth                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B4\"\n                data-col-index=\"1\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when an IT admin attempts to change the credentials for an activated SCIM Identity Management integration.                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A5\"\n                data-col-index=\"0\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                idm_integration_delete                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B5\"\n                data-col-index=\"1\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when an IT admin attempts to deactivate an activated SCIM Identity Management integration.                <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-wpdatatables-wpdatatables-gutenberg-block\">\n    <h3 class=\"wpdt-c\"\n        id=\"wdt-table-title-249\">SCIM DI User Events<\/h3>\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-249\"\n           style=\"border-collapse:collapse;\n                   border-spacing:0px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"2\"\n           data-rows=\"6\"\n           data-wpID=\"249\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                            <th class=\"wpdt-cell wpdt-align-center wpdt-bold\"\n                                    data-cell-id=\"A1\"\n                data-col-index=\"0\"\n                data-row-index=\"0\"\n                style=\" width:50%;                padding:10px;\n                \"\n                >\n                                Event Name                <\/th>\n                                            <th class=\"wpdt-cell wpdt-align-center wpdt-bold\"\n                                    data-cell-id=\"B1\"\n                data-col-index=\"1\"\n                data-row-index=\"0\"\n                style=\" width:50%;                padding:10px;\n                \"\n                >\n                                Event Description                <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A2\"\n                data-col-index=\"0\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                user_create_provision                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B2\"\n                data-col-index=\"1\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when JumpCloud tries to create a new user in service provider application.                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A3\"\n                data-col-index=\"0\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                user_update_provision                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B3\"\n                data-col-index=\"1\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when JumpCloud tries to update an existing user in service provider application.                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A4\"\n                data-col-index=\"0\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                user_deprovision                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B4\"\n                data-col-index=\"1\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when JumpCloud tries to change an existing user to inactive in the service provider application.                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A5\"\n                data-col-index=\"0\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                user_delete_provision                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B5\"\n                data-col-index=\"1\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when JumpCloud tries to delete an existing user in service provider application.                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A6\"\n                data-col-index=\"0\"\n                data-row-index=\"5\"\n                style=\"                padding:10px;\n                \"\n                >\n                                user_lookup_provision                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B6\"\n                data-col-index=\"1\"\n                data-row-index=\"5\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when JumpCloud encounters an issue when trying to lookup a user to determine if the user needs to be created or updated.                <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-scim-di-group-events\"><strong>SCIM DI Group Events<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<p>These DI events will only be present if SCIM Groups are supported.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wpdatatables-wpdatatables-gutenberg-block\">\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-251\"\n           style=\"border-collapse:collapse;\n                   border-spacing:0px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"2\"\n           data-rows=\"4\"\n           data-wpID=\"251\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                            <th class=\"wpdt-cell wpdt-align-center\"\n                                    data-cell-id=\"A1\"\n                data-col-index=\"0\"\n                data-row-index=\"0\"\n                style=\" width:50%;                padding:10px;\n                \"\n                >\n                                Event Name                <\/th>\n                                            <th class=\"wpdt-cell wpdt-align-center\"\n                                    data-cell-id=\"B1\"\n                data-col-index=\"1\"\n                data-row-index=\"0\"\n                style=\" width:50%;                padding:10px;\n                \"\n                >\n                                Event Description                <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A2\"\n                data-col-index=\"0\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                group_create_provision                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B2\"\n                data-col-index=\"1\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when JumpCloud tries to create a new group in service provider application.                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A3\"\n                data-col-index=\"0\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                group_update_provision                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B3\"\n                data-col-index=\"1\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when JumpCloud tries to update an existing group in service provider application.                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A4\"\n                data-col-index=\"0\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                group_delete_provision                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B4\"\n                data-col-index=\"1\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Logged when JumpCloud tries to delete an existing group in service provider application.                <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Removing the Integration<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<p>These are steps for removing the integration in JumpCloud. Consult your SP&#8217;s documentation for any additional steps needed to remove the integration in the SP. Failure to remove the integration successfully for both the SP and JumpCloud may result in users losing access to the application.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"deactivating-the-idm-integration\"><strong>To deactivate the IdM Integration<\/strong><\/h3>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to&nbsp;<strong>USER AUTHENTICATION &gt; SSO<\/strong> <strong>Applications<\/strong>.<\/li>\n\n\n\n<li>Search for the application that you\u2019d like to deactivate and click to open its details panel.&nbsp;<\/li>\n\n\n\n<li>Under the company name and logo on the left hand panel, click&nbsp;the <strong>Deactivate IdM connection<\/strong>&nbsp;link.<\/li>\n\n\n\n<li>Click&nbsp;<strong>confirm<\/strong>.&nbsp;<\/li>\n\n\n\n<li>If successful, you will receive a confirmation message. <\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"to-deactivate-the-sso-integration\"><strong>To deactivate the SSO Integration<\/strong> <strong>or Bookmark<\/strong><\/h3>\n\n\n\n<ol>\n<li>Log in to the&nbsp;<a href=\"https:\/\/console.jumpcloud.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to&nbsp;<strong>USER AUTHENTICATION &gt; SSO<\/strong>&nbsp;<strong>Applications<\/strong>.<\/li>\n\n\n\n<li>Search for the application that you\u2019d like to deactivate and click to open its details panel.&nbsp;<\/li>\n\n\n\n<li>Select the\u00a0<strong>SSO or Bookmark\u00a0<\/strong>tab.<\/li>\n\n\n\n<li>Scroll to the bottom of the configuration.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Deactivate SSO<\/strong> or <strong>Deactivate Bookmark<\/strong>.&nbsp; <\/li>\n\n\n\n<li>Click&nbsp;<strong>save<\/strong>.&nbsp;<\/li>\n\n\n\n<li>If successful, you will receive a confirmation message.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"deleting-the-application\"><strong><strong>To delete<\/strong><\/strong> <strong>the application<\/strong><\/h3>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to&nbsp;<strong>USER AUTHENTICATION &gt; <strong>SSO<\/strong> <strong>Applications<\/strong><\/strong>.<\/li>\n\n\n\n<li>Search for the application that you\u2019d like to delete.<\/li>\n\n\n\n<li>Check the box next to the application to select it.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Delete.<\/strong><\/li>\n\n\n\n<li>Enter the number of the applications you are deleting<\/li>\n\n\n\n<li>Click&nbsp;<strong>Delete Application<\/strong>.<\/li>\n\n\n\n<li>If successful, you will see an application deletion confirmation notification.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications [&hellip;]<\/p>\n","protected":false},"author":205,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2855,2907,3211,2991,2999,2902],"support_tag":[],"coauthors":[2839,2838],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - 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