- \n
- Log in to the JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n
- Navigate to your account initials > Support. <\/strong><\/li>\n<\/ol>\n\n\n\n
![\"\"](\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/Snag_8fff877a.png\")
<\/figure>\n\n\n\n- \n
- Click Submit An Idea<\/strong>.<\/li>\n<\/ol>\n\n\n\n
![\"\"](\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/Snag_8ffd37bd.png\")
<\/figure>\n\n\n\n- \n
- Fill out the Submit Your Idea modal<\/a>.<\/li>\n<\/ol>\n\n\n\n
Filling Out the Submit Your Idea Modal<\/h2>\n\n\n\n
Try to provide as much detail as possible about your idea.
What would make your experience with JumpCloud better?<\/strong>
Describe a solution to a problem or idea that would make JumpCloud more efficient for users. <\/p>\n\n\n\nWhat problem are you trying to solve? Have you seen this problem solved elsewhere?<\/strong>
Tell us what problem you are currently experiencing and how the product is impeding effective work. Additionally, highlight other tools you have seen which allow you to solve your problem and how.<\/p>\n\n\n\nCategory (Select a single category this idea most closely relates to):<\/strong><\/p>\n\n\n\n
- \n
- Admin & User Management<\/li>\n\n\n\n
- Integrations (AD, M365\/<\/a>Entra ID, Google Workspaces, Applications) <\/li>\n\n\n\n
- Authentication (RADIUS, Passwordless) <\/li>\n\n\n\n
- Security Management (Conditional Access Policies, MFA) <\/li>\n\n\n\n
- Device Management (Agents, Commands, Policy Management, Patching) <\/li>\n\n\n\n
- Directory or System Insights (Reporting) <\/li>\n\n\n\n
- User Experience (Usability, Admin & User Portal, Settings) <\/li>\n\n\n\n
- Multi-Tenant Features <\/li>\n\n\n\n
- Other<\/li>\n<\/ul>\n\n\n\n
How important would the feature be to you?<\/strong>
Tell us how significant it is that we solve this issue for you; you can choose nice-to-have, important, or critical. <\/p>\n\n\n\n![](\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\")
<\/p><\/div>Tip:<\/strong> \nKeep in mind that each field on the Submit Your Idea modal is required to request a feature. <\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
What to Expect After Requesting a Feature<\/h2>\n\n\n\n
When you request a feature, it goes directly to our Product Management Team for review. We get lots of great ideas and unfortunately can\u2019t respond to all of them. However, we do look at all requested features.
<\/p>\n\n\n\nIf we have any initial questions, a member of our team will contact you via email to learn more.
<\/p>\n\n\n\nOtherwise, we\u2019ll categorize your idea with feedback we\u2019ve received from other customers and save it for when we start investigating your need as part of our roadmap. That way, you\u2019ll be on our short list of customers to connect with when we start investigating the need, defining solutions, or developing early access features that might meet your needs.
<\/p>\n\n\n\nIf you need an immediate response or require someone to help you work through an issue, it\u2019s best to\u00a0contact JumpCloud Support<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"
- Fill out the Submit Your Idea modal<\/a>.<\/li>\n<\/ol>\n\n\n\n
- Click Submit An Idea<\/strong>.<\/li>\n<\/ol>\n\n\n\n