{"id":82550,"date":"2023-05-25T16:51:54","date_gmt":"2023-05-25T20:51:54","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=82550"},"modified":"2023-06-21T18:08:50","modified_gmt":"2023-06-21T22:08:50","slug":"faq-windows-mdm","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/faq-windows-mdm","title":{"rendered":"FAQ: Windows MDM"},"content":{"rendered":"\n<ul>\n<li><strong>Q:<\/strong> Which devices support the new User Portal enrollment method?\n<ul>\n<li>We support Pro, Enterprise, and Education versions of Windows 10\/11.<\/li>\n\n\n\n<li>Devices running Windows 10\/11 can leverage the agent-led User Portal device enrollment workflow for onboarding.<\/li>\n\n\n\n<li>Windows MDM is not supported for Windows Home and Server versions; these versions only support JumpCloud device agent installations.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Q: <\/strong>Do end users need Admin permission to enroll their devices into Windows MDM?\n<ul>\n<li>Yes, Admin permission is required for enrolling into any Windows MDM.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Q: <\/strong>Can a device be enrolled into multiple Windows MDM vendors (Intune &amp; JumpCloud?)\n<ul>\n<li>No, you can only enroll a device with a single vendor. If a device is already enrolled and an end user attempts to enroll with another vendor, an error message will display.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Q: <\/strong>What happens if devices are already managed by the JumpCloud agent and end users enroll the device into Windows MDM via the User Portal?\n<ul>\n<li>You can enroll existing agent-managed devices into Windows MDM via the User Portal, and they will not be enrolled as new systems. However, this is not recommended since user action is required; we recommend enabling the auto-enrollment toggle feature.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Q<\/strong>: Will domain bound machines that are managed by JC be auto-enrolled?\n<ul>\n<li>Yes, we verified that on-premise Active Directory-registered devices will be auto-enrolled.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Q: <\/strong>Will auto-enrollment work on unactivated Windows devices?\n<ul>\n<li>Yes, auto-enrollment has been tested and works on unactivated Windows devices.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Q:<\/strong> Does a user have to log in before MDM enrollment will complete?\n<ul>\n<li>Users do not have to log in for MDM enrollment to complete.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Q:<\/strong> Does a user have to be a JumpCloud-managed user for auto-enrollment to complete?\n<ul>\n<li>No managed user needs to be on the device for auto-enrollment to complete.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Q:<\/strong> Will a standard (non-Admin) user work?\n<ul>\n<li>A user with Admin privileges is required for user enrollment in MDM, but they do not need to be a managed user, or do anything in particular for auto-enrollment to work.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":201,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2852,2996,2924],"support_tag":[],"coauthors":[2835],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ: Windows MDM - JumpCloud<\/title>\n<meta name=\"description\" content=\"View the frequently asked questions for answers to common concerns around using Windows MDM at JumpCloud.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/faq-windows-mdm\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ: Windows MDM\" \/>\n<meta property=\"og:description\" content=\"View the frequently asked questions for answers to common concerns around using Windows MDM at JumpCloud.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/faq-windows-mdm\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-21T22:08:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-JumpCloudHelpCenter-SiteDisplay-min-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"alexsnyder\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/faq-windows-mdm\",\"url\":\"https:\/\/jumpcloud.com\/support\/faq-windows-mdm\",\"name\":\"FAQ: Windows MDM - JumpCloud\",\"isPartOf\":{\"@id\":\"https:\/\/jumpcloud.com\/#website\"},\"datePublished\":\"2023-05-25T20:51:54+00:00\",\"dateModified\":\"2023-06-21T22:08:50+00:00\",\"description\":\"View the frequently asked questions for answers to common concerns around using Windows MDM at JumpCloud.\",\"breadcrumb\":{\"@id\":\"https:\/\/jumpcloud.com\/support\/faq-windows-mdm#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/jumpcloud.com\/support\/faq-windows-mdm\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/jumpcloud.com\/support\/faq-windows-mdm#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/jumpcloud.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\/\/jumpcloud.com\/support\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQ: Windows MDM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/jumpcloud.com\/#website\",\"url\":\"https:\/\/jumpcloud.com\/\",\"name\":\"JumpCloud\",\"description\":\"Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud.\",\"publisher\":{\"@id\":\"https:\/\/jumpcloud.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/jumpcloud.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/jumpcloud.com\/#organization\",\"name\":\"JumpCloud\",\"url\":\"https:\/\/jumpcloud.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png\",\"contentUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png\",\"width\":598,\"height\":101,\"caption\":\"JumpCloud\"},\"image\":{\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"FAQ: Windows MDM - JumpCloud","description":"View the frequently asked questions for answers to common concerns around using Windows MDM at JumpCloud.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/jumpcloud.com\/support\/faq-windows-mdm","og_locale":"en_US","og_type":"article","og_title":"FAQ: Windows MDM","og_description":"View the frequently asked questions for answers to common concerns around using Windows MDM at JumpCloud.","og_url":"https:\/\/jumpcloud.com\/support\/faq-windows-mdm","og_site_name":"JumpCloud","article_modified_time":"2023-06-21T22:08:50+00:00","og_image":[{"width":890,"height":525,"url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-JumpCloudHelpCenter-SiteDisplay-min-2.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes","Written by":"alexsnyder"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/jumpcloud.com\/support\/faq-windows-mdm","url":"https:\/\/jumpcloud.com\/support\/faq-windows-mdm","name":"FAQ: Windows MDM - JumpCloud","isPartOf":{"@id":"https:\/\/jumpcloud.com\/#website"},"datePublished":"2023-05-25T20:51:54+00:00","dateModified":"2023-06-21T22:08:50+00:00","description":"View the frequently asked questions for answers to common concerns around using Windows MDM at JumpCloud.","breadcrumb":{"@id":"https:\/\/jumpcloud.com\/support\/faq-windows-mdm#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/jumpcloud.com\/support\/faq-windows-mdm"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/jumpcloud.com\/support\/faq-windows-mdm#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/jumpcloud.com\/"},{"@type":"ListItem","position":2,"name":"Support","item":"https:\/\/jumpcloud.com\/support"},{"@type":"ListItem","position":3,"name":"FAQ: Windows MDM"}]},{"@type":"WebSite","@id":"https:\/\/jumpcloud.com\/#website","url":"https:\/\/jumpcloud.com\/","name":"JumpCloud","description":"Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud.","publisher":{"@id":"https:\/\/jumpcloud.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/jumpcloud.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/jumpcloud.com\/#organization","name":"JumpCloud","url":"https:\/\/jumpcloud.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/","url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png","contentUrl":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png","width":598,"height":101,"caption":"JumpCloud"},"image":{"@id":"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/82550"}],"collection":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/types\/support"}],"author":[{"embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/users\/201"}],"version-history":[{"count":2,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/82550\/revisions"}],"predecessor-version":[{"id":91883,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/82550\/revisions\/91883"}],"wp:attachment":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/media?parent=82550"}],"wp:term":[{"taxonomy":"support_category","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support_category?post=82550"},{"taxonomy":"support_tag","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support_tag?post=82550"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/coauthors?post=82550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}