{"id":82442,"date":"2023-06-05T13:11:23","date_gmt":"2023-06-05T17:11:23","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=82442"},"modified":"2024-04-09T12:19:26","modified_gmt":"2024-04-09T16:19:26","slug":"faq-m365-directory-integration","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/faq-m365-directory-integration","title":{"rendered":"FAQ: Microsoft 365 Directory Integration"},"content":{"rendered":"\n

Integrating<\/h2>\n\n\n\n
What method does JumpCloud use to connect to Microsoft 365?<\/a>
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JumpCloud uses an OAuth2 token for authorization, and TLS to secure and persist its connection with Microsoft 365 to perform our integration tasks. <\/p>\n<\/div><\/div><\/div>\n\n\n\n

How can I see a report on the actions coming through the JumpCloud\/M365 integration?<\/a>
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Within the Microsoft 365 admin console, navigate to the admin center for Entra ID<\/strong>. From the Entra ID admin center dashboard, select the Users<\/strong> tab and then the Audit logs<\/strong> tab under Activity<\/strong>. All events occurring via the JumpCloud \/ Microsoft 365 OAuth connection are logged in these audit logs under the admin account used to authorize the OAuth connection in JumpCloud. It is best practice to create a dedicated Microsoft 365 admin account to authorize the JumpCloud \/ Microsoft 365 OAuth connection.  <\/p>\n<\/div><\/div><\/div>\n\n\n\n

When I deactivate my connection with Microsoft 365 from JumpCloud, what happens to the user accounts in Microsoft 365?<\/a>
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When the OAuth session is deactivated in JumpCloud, all users in Microsoft 365 will remain active and functioning. This is by design. Within JumpCloud, all user accounts will remain active as well when de-authorization with Microsoft 365 occurs. Note that when de-authorization occurs, all selected members bound to Microsoft 365 are un-selected. When and if the products are-reactivated, the admin will need to re-bind the users in the Microsoft 365 Directory to re-establish the connection and ownership-control of the accounts in Microsoft 365. <\/p>\n<\/div><\/div><\/div>\n\n\n\n

I currently use the Active Directory Bridge to import users from AD. Can I use JumpCloud’s Microsoft 365 user provisioning at the same time?<\/a>
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While this was previously not a supported configuration, use of the Active Directory Bridge can now indeed be used when either Google Apps or Microsoft 365 user provisioning are enabled.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Does JumpCloud allow an administrator to integrate with multiple Microsoft 365 accounts?<\/a>
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JumpCloud can integrate with multiple Microsoft 365 tenants, but JumpCloud users are only able to integrate with one M365 tenant based on their email address. JumpCloud does not support binding users to multiple M365 tenants.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Can my M365 avatars be migrated to JumpCloud?<\/a>
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At this time, JumpCloud can not import user profile pictures or avatars into JumpCloud’s user accounts. <\/p>\n<\/div><\/div><\/div>\n\n\n\n

Does JumpCloud’s Microsoft 365 integration support Microsoft 365 from GoDaddy?<\/a>
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At this time, JumpCloud does not support integration with GoDaddy’s implementation of Microsoft 365. This version has more limited management capabilities that require SSO login with GoDaddy’s services in order to operate appropriately. Because of these requirements, we are inhibited from making changes to the identity with the integration.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

I’m occasionally missing or experiencing email delay with Microsoft 365 hosted Exchange. What might cause this?<\/a>
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Prior to 1 January 2013, generic MX records such as mail.global.frontbridge.com could be used for email. After 15 July 2014, if they weren’t updated, service disruption may be experienced. See the Microsoft Communities article<\/a> for more information.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Can the Microsoft 365 and Google Workspace Directory integrations be used in tandem?<\/a>
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The Microsoft 365 and Google Workspace Directory integrations can be used together to successfully synchronize both service providers with JumpCloud. The directory integrations utilize the user’s email address as the unique identifier for synchronization. Due to this architecture, your domain records may need to be mapped so that the same email address is used between all service providers. For more information refer to the follow vendor-specific documentation:<\/p>\n\n\n\n