{"id":80657,"date":"2023-06-05T13:11:58","date_gmt":"2023-06-05T17:11:58","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=80657"},"modified":"2024-10-30T15:38:45","modified_gmt":"2024-10-30T19:38:45","slug":"users-enroll-your-personal-ios-device","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device","title":{"rendered":"Users: Enroll Your Personal iOS Device"},"content":{"rendered":"\n<p>It\u2019s easy to enroll your personal iOS or iPadOS device in MDM to access company resources.&nbsp;On user enrolled devices, information is stored on a separate encrypted partition on the device, keeping your personal data separate and safe. Once enrolled, your IT Admin can enforce company requirements, such as screen lock timers and PIN codes, to keep your device secure.&nbsp;Admins will have very limited information about your device, and no access to your personal information or personal apps on the device.<\/p>\n\n\n\n<p>To begin, your IT Admin will configure your account in the JumpCloud Admin Portal, which lets you enroll your device. The admin will also provide you with a Managed Apple Account (Managed Apple ID, or MAID) to establish your identity when you use your device to access JumpCloud resources. <br><br><strong>Prerequisites<\/strong>:<\/p>\n\n\n\n<ul>\n<li>You must have a Managed Apple Account (Managed Apple ID, or MAID), which appears in the enrollment screen in the User Portal.<\/li>\n\n\n\n<li>Your iOS device must run&nbsp;iOS 13 or later.<\/li>\n<\/ul>\n\n\n\n<p><strong>Considerations<\/strong>:<\/p>\n\n\n\n<ul>\n<li>Personal Apple tvOS devices are not currently supported.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-enrolling-with-account-driven-user-enrollment\">Enrolling with Account-driven User Enrollment<\/h2>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>Use this method for enrolling devices on iOS and iPadOS 15 or later.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p><strong>To enroll your personal iOS or iPadOS device in MDM<\/strong>:<\/p>\n\n\n\n<ol>\n<li>On your device, open <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>Go to <strong>General<\/strong> &gt; <strong>VPN &amp; Device Management<\/strong>.<\/li>\n\n\n\n<li>Tap <strong>Sign In to Work or School Account&#8230;<\/strong>.<\/li>\n\n\n\n<li>Enter your Managed Apple Account and tap <strong>Continue<\/strong>.<\/li>\n\n\n\n<li>The JumpCloud User Login window appears. Enter your email and tap <strong>Continue<\/strong>.<\/li>\n\n\n\n<li>Enter your password and tap <strong>Login<\/strong>.<\/li>\n\n\n\n<li>The <strong>iCloud for Work<\/strong> window appears. Tap <strong>Sign In to iCloud<\/strong>.<\/li>\n\n\n\n<li>Enter your password and tap <strong>Continue<\/strong> to sign in to iCloud.<\/li>\n\n\n\n<li>Tap <strong>Allow Remote Management<\/strong> and enter your device passcode. The work partition is created on the device.<\/li>\n\n\n\n<li>The MDM Enrollment profile appears in <strong>General<\/strong> &gt; <strong>Profiles &amp; Device Management<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-enrolling-with-profile-driven-user-enrollment\">Enrolling with Profile-driven User Enrollment<\/h2>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>Profile-based User Enrollment is no longer supported in iOS and iPadOS 18.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p>Ensure that you are in a private and secure environment so that others can not see or access the QR code. &nbsp;<\/p>\n\n\n\n<p><strong>To enroll your personal iOS or iPadOS in MDM<\/strong>:<\/p>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud User Portal<\/a>.<\/li>\n\n\n\n<li>Go to&nbsp;<strong>Security &gt; Enroll Your iOS Device<\/strong>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>If you do not see the <strong>Enroll Your iOS Device<\/strong> module, you have not been enabled to use your personal device or you do not have a Managed Apple Account assigned to you. Contact your IT Admin.&nbsp;<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"3\">\n<li>Click<strong> QR Code<\/strong>&nbsp;to start the MDM enrollment process.<\/li>\n\n\n\n<li>Use your device\u2019s camera app to aim the camera at the QR code. When the QR code is in focus, the code is automatically scanned.<br><img decoding=\"async\" width=\"1692\" height=\"888\" class=\"wp-image-115457\" style=\"width: 800px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr.png 1692w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr-300x157.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr-1024x537.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr-768x403.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr-1536x806.png 1536w\" sizes=\"(max-width: 1692px) 100vw, 1692px\" \/><\/li>\n\n\n\n<li>On your device, tap&nbsp;<strong>Allow<\/strong>&nbsp;to download the enrollment profile and follow the instructions on your device. If you are unable to scan the QR code or the URL did not pop up on your device, tap&nbsp;<strong>Direct Link<\/strong>&nbsp;under the QR code to link directly to the URL.<br><img decoding=\"async\" width=\"200\" height=\"412\" class=\"wp-image-80658\" style=\"width: 150px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/allow-download.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/allow-download.png 200w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/allow-download-146x300.png 146w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>You can install only one profile at a time. If you download a profile and don\u2019t install it, and then download a second profile, only the second profile is available to install.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"6\">\n<li>On your device, tap&nbsp;<strong>Settings<\/strong>&nbsp;and tap&nbsp;<strong>Profile Downloaded<\/strong>.<\/li>\n\n\n\n<li>Tap&nbsp;<strong>Install<\/strong>&nbsp;to install the profile and create a partition on your device for company data.<\/li>\n\n\n\n<li>Tap&nbsp;<strong>Enroll My iPhone<\/strong>&nbsp;(or&nbsp;<strong>Enroll My iPad<\/strong>).&nbsp;<br><img decoding=\"async\" width=\"200\" height=\"408\" class=\"wp-image-80661\" style=\"width: 150px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/user-enrollment.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/user-enrollment.png 200w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/user-enrollment-147x300.png 147w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/li>\n<\/ol>\n\n\n\n<ol start=\"9\">\n<li>Enter the password associated with your Managed Apple Account. If you don\u2019t know your password, contact your IT Admin. Managed Apple Accounts are owned and controlled by your company and allow you to access Apple services, such as iCloud and iWork.<\/li>\n\n\n\n<li>If you are enrolling for the first time, you might be prompted to enter a Multi-factor Authentication (MFA) code.<\/li>\n<\/ol>\n\n\n\n<p>Your personal device now appears in the Devices list in the JumpCloud Admin Portal, and your IT Admin can give you access to specific company resources.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-additional-resources\">Additional Resources<\/h4>\n\n\n\n<ul>\n<li>Show Me: <a href=\"https:\/\/university.jumpcloud.com\/courses\/tutorial-adding-a-personal-ios-device\" target=\"_blank\" rel=\"noreferrer noopener\">Adding a Personal iOS Device<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s easy to enroll your personal iOS or iPadOS device in MDM to access company resources.&nbsp;On user enrolled devices, information [&hellip;]<\/p>\n","protected":false},"author":206,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2925,2852,2955],"support_tag":[],"coauthors":[2842],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Users: Enroll Your Personal iOS Device - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn the steps end users need to take to enroll a personal iOS device.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Users: Enroll Your Personal iOS Device\" \/>\n<meta property=\"og:description\" content=\"Learn the steps end users need to take to enroll a personal iOS device.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-30T19:38:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"pamkellman\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device\",\"url\":\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device\",\"name\":\"Users: Enroll Your Personal iOS Device - JumpCloud\",\"isPartOf\":{\"@id\":\"https:\/\/jumpcloud.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device#primaryimage\"},\"image\":{\"@id\":\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device#primaryimage\"},\"thumbnailUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr.png\",\"datePublished\":\"2023-06-05T17:11:58+00:00\",\"dateModified\":\"2024-10-30T19:38:45+00:00\",\"description\":\"Learn the steps end users need to take to enroll a personal iOS device.\",\"breadcrumb\":{\"@id\":\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device#primaryimage\",\"url\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr.png\",\"contentUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr.png\",\"width\":1692,\"height\":888},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/jumpcloud.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\/\/jumpcloud.com\/support\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Users: Enroll Your Personal iOS Device\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/jumpcloud.com\/#website\",\"url\":\"https:\/\/jumpcloud.com\/\",\"name\":\"JumpCloud\",\"description\":\"Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud.\",\"publisher\":{\"@id\":\"https:\/\/jumpcloud.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/jumpcloud.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/jumpcloud.com\/#organization\",\"name\":\"JumpCloud\",\"url\":\"https:\/\/jumpcloud.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png\",\"contentUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png\",\"width\":598,\"height\":101,\"caption\":\"JumpCloud\"},\"image\":{\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Users: Enroll Your Personal iOS Device - JumpCloud","description":"Learn the steps end users need to take to enroll a personal iOS device.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device","og_locale":"en_US","og_type":"article","og_title":"Users: Enroll Your Personal iOS Device","og_description":"Learn the steps end users need to take to enroll a personal iOS device.","og_url":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device","og_site_name":"JumpCloud","article_modified_time":"2024-10-30T19:38:45+00:00","og_image":[{"url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes","Written by":"pamkellman"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device","url":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device","name":"Users: Enroll Your Personal iOS Device - JumpCloud","isPartOf":{"@id":"https:\/\/jumpcloud.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device#primaryimage"},"image":{"@id":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device#primaryimage"},"thumbnailUrl":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr.png","datePublished":"2023-06-05T17:11:58+00:00","dateModified":"2024-10-30T19:38:45+00:00","description":"Learn the steps end users need to take to enroll a personal iOS device.","breadcrumb":{"@id":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device#primaryimage","url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr.png","contentUrl":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/09\/enroll-ios-qr.png","width":1692,"height":888},{"@type":"BreadcrumbList","@id":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-ios-device#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/jumpcloud.com\/"},{"@type":"ListItem","position":2,"name":"Support","item":"https:\/\/jumpcloud.com\/support"},{"@type":"ListItem","position":3,"name":"Users: Enroll Your Personal iOS Device"}]},{"@type":"WebSite","@id":"https:\/\/jumpcloud.com\/#website","url":"https:\/\/jumpcloud.com\/","name":"JumpCloud","description":"Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud.","publisher":{"@id":"https:\/\/jumpcloud.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/jumpcloud.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/jumpcloud.com\/#organization","name":"JumpCloud","url":"https:\/\/jumpcloud.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/","url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png","contentUrl":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png","width":598,"height":101,"caption":"JumpCloud"},"image":{"@id":"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/80657"}],"collection":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/types\/support"}],"author":[{"embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/users\/206"}],"version-history":[{"count":3,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/80657\/revisions"}],"predecessor-version":[{"id":117064,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/80657\/revisions\/117064"}],"wp:attachment":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/media?parent=80657"}],"wp:term":[{"taxonomy":"support_category","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support_category?post=80657"},{"taxonomy":"support_tag","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support_tag?post=80657"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/coauthors?post=80657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}