{"id":77993,"date":"2023-05-22T10:54:06","date_gmt":"2023-05-22T14:54:06","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=77993"},"modified":"2025-01-09T13:42:02","modified_gmt":"2025-01-09T18:42:02","slug":"users-enroll-your-personal-android-device","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-android-device","title":{"rendered":"Users: Enroll Your Personal Android Device"},"content":{"rendered":"\n<p>Your IT Admin enables the use of personal Android devices to access company resources. This information is stored in a work profile on a separate encrypted container, so that the personal data is kept separate and safe.&nbsp;<\/p>\n\n\n\n<p>Your Admin uses the JumpCloud Admin Portal to enable the use of personal Android devices, which lets you enroll and use your device to access company information. You will log into the JumpCloud User Portal and enroll your device in JumpCloud\u2019s Android Enterprise Mobility Management (EMM) by scanning a QR code via the&nbsp;<a target=\"_blank\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.apps.work.clouddpc\" rel=\"noreferrer noopener\">Android Device Policy<\/a>&nbsp;app. The Android EMM work profile will then be provisioned to keep your personal data separate from company data. Your Admin can choose to enforce certain company security requirements, such as passcodes, to keep your device secure.&nbsp;<\/p>\n\n\n\n<p>Admins will have very limited information about your device, and no access to your personal information or personal apps on the device.<\/p>\n\n\n\n<p><strong>Prerequisites<\/strong>:<\/p>\n\n\n\n<ul>\n<li>Devices running Android 5.1 (Lollipop) and later are supported for employee-owned, personal devices.<\/li>\n\n\n\n<li>Your Admin registered your company with Android EMM. See&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/set-up-android-emm\">Set up Android EMM<\/a>.<\/li>\n\n\n\n<li>End-user network connectivity must be available to add devices.<\/li>\n\n\n\n<li>Connectivity to Google services is also required. See&nbsp;<a target=\"_blank\" href=\"https:\/\/support.google.com\/work\/android\/answer\/10513641\" rel=\"noreferrer noopener\">Google\u2019s Android Enterprise Network Requirements<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><strong>Considerations<\/strong>:<\/p>\n\n\n\n<ul>\n<li>Android devices should be encrypted before proceeding with the enrollment process. If devices are not encrypted, there may be additional steps to complete the enrollment process.<\/li>\n<\/ul>\n\n\n\n<p><br>Verify that your Admin used the JumpCloud Admin Portal to enable the use of personal Android devices. You\u2019ll use your desktop to access the JumpCloud User Portal, and you should have your personal mobile device handy when you are ready to enroll.<\/p>\n\n\n\n<p><strong>To enroll a personal Android device in EMM<\/strong>:<\/p>\n\n\n\n<p>Ensure that you are in a private and secure environment so that others can not see or access the QR code. This procedure enrolls your device and creates a work profile to keep your personal data separate from work data.<\/p>\n\n\n\n<ol>\n<li>Use your desktop device to log in to the <a href=\"https:\/\/console.jumpcloud.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud User Portal<\/a>. <\/li>\n\n\n\n<li>Go to&nbsp;<strong>Security &gt; Enroll Your Android Device<\/strong>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>If you do not see the Enroll Your Android Device section, you have not been enabled to use your personal device. Contact your IT Admin.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"3\">\n<li>Click&nbsp;<strong>Personal<\/strong>&nbsp;to start the EMM enrollment process.<br><img decoding=\"async\" width=\"935\" height=\"574\" class=\"wp-image-92284\" style=\"width: 700px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/06\/UserEnrollment.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/UserEnrollment.png 935w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/UserEnrollment-300x184.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/UserEnrollment-768x471.png 768w\" sizes=\"(max-width: 935px) 100vw, 935px\" \/><\/li>\n\n\n\n<li>Switch to your mobile device, and go to the <a href=\"https:\/\/play.google.com\/store\/apps\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Google Play Store<\/a> and locate the&nbsp;<strong>Android Device Policy<\/strong>.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Install<\/strong>&nbsp;to download and install the&nbsp;<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.apps.work.clouddpc\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Android Device Policy<\/a>&nbsp;app from the Play Store.&nbsp;<\/li>\n\n\n\n<li>When in the Android Device Policy app in the Play Store, the app opens a scanner and scans the QR code. If you cannot scan the QR code, manually enter the code or tap&nbsp;<strong>Direct Link<\/strong>&nbsp;under the code to link directly to the URL.<br><img decoding=\"async\" width=\"350\" height=\"716\" class=\"wp-image-87265\" style=\"width: 250px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/EnrollPhone1.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/EnrollPhone1.png 350w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/EnrollPhone1-147x300.png 147w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>\n<ul>\n<li>Depending on your organization&#8217;s enrollment settings, you may see a Google \u201cSign in with your work account\u201d screen. Upon entry of your email into the field, you&#8217;ll proceed to authenticate against Google or will be redirected to your IdP login screen.<br><img decoding=\"async\" width=\"768\" height=\"1712\" class=\"wp-image-119782\" style=\"width: 250px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/auth-using-google-end-user.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/auth-using-google-end-user.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/auth-using-google-end-user-135x300.png 135w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/auth-using-google-end-user-459x1024.png 459w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/auth-using-google-end-user-689x1536.png 689w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/> <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<ol start=\"7\">\n<li>On your mobile device, tap&nbsp;<strong>ACCEPT &amp; CONTINUE<\/strong>&nbsp;and follow the on-screen instructions to create a work profile.<br><img decoding=\"async\" width=\"800\" height=\"556\" class=\"wp-image-87263\" style=\"width: 750px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/EnrollPhone2.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/EnrollPhone2.png 800w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/EnrollPhone2-300x209.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/EnrollPhone2-768x534.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><br>Your screens might look slightly different depending on the mobile device you&#8217;re using.<\/li>\n<\/ol>\n\n\n\n<ol start=\"8\">\n<li>After the device updates and registers the profile, the work profile appears. This action might take a few minutes.<br><img decoding=\"async\" width=\"200\" height=\"424\" class=\"wp-image-87262\" style=\"width: 250px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/EnrollPhone3.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/EnrollPhone3.png 200w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/EnrollPhone3-142x300.png 142w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/li>\n<\/ol>\n\n\n\n<ol start=\"9\">\n<li>Verify that you can access company resources and apps. If you cannot, contact your IT Admin.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>Your personal device now appears in the Devices list in the JumpCloud Admin Portal, and your IT Admin can give you access to specific company resources.<\/p>\n <\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your IT Admin enables the use of personal Android devices to access company resources. This information is stored in a [&hellip;]<\/p>\n","protected":false},"author":202,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2927,2852,3107,2955],"support_tag":[],"coauthors":[2836],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Users: Enroll Your Personal Android Device - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how to log into the JumpCloud User Portal and scan a QR code to enroll your personal Android device in JumpCloud\u2019s Android EMM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-android-device\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Users: Enroll Your Personal Android Device\" \/>\n<meta property=\"og:description\" content=\"Browse the JumpCloud Help Center by category, search for a specific topic, or check out our featured articles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-android-device\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-09T18:42:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/06\/UserEnrollment.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"denasteward\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-android-device\",\"url\":\"https:\/\/jumpcloud.com\/support\/users-enroll-your-personal-android-device\",\"name\":\"Users: Enroll Your Personal Android Device - 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