{"id":77919,"date":"2023-05-16T09:38:38","date_gmt":"2023-05-16T13:38:38","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=77919"},"modified":"2025-01-06T10:25:43","modified_gmt":"2025-01-06T15:25:43","slug":"manage-your-account","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/manage-your-account","title":{"rendered":"Manage Your Account"},"content":{"rendered":"\n

You can quickly view and update your company\u2019s billing and financial information in the JumpCloud Admin Portal. For accounts in a 30-day trial, you can see what features you have access to, when your trial expires, and what options you have.<\/p>\n\n\n\n

As a JumpCloud Admin, you\u2019ll need Administrator with Billing permissions to see billing and financial information. For more information, see Admin Portal Roles<\/a>.

To view and update your billing and financial information<\/strong>:<\/p>\n\n\n\n

    \n
  1. Log in to the JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n
  2. Go to Account<\/strong>.<\/li>\n\n\n\n
  3. In the Overview <\/strong>tab, review the billing information for your account:
    \"\"\n
      \n
    • JumpCloud Platform<\/strong>: Your charge per user per month.<\/li>\n\n\n\n
    • Contract Type<\/strong>: A contract can be annual or monthly.<\/li>\n\n\n\n
    • Additional Users<\/strong>: The number of users that exceeds your contract\u2019s minimum number of users in a single billing period.<\/li>\n\n\n\n
    • High-Water Mark<\/strong>: Your highest number of users in a single monthly billing period.<\/li>\n\n\n\n
    • Monthly Billing Estimate<\/strong>: An estimate of your next monthly bill.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • To view or download invoices, click the Invoices <\/strong>tab. Invoices from the last six months are displayed. Note<\/strong>: Invoices are only available from July 2022 onward.<\/li>\n\n\n\n
    • To change your mailing and payment information, select the\u00a0Payment Information<\/strong>\u00a0tab:\n
        \n
      • For Customer Information, enter your company name, your name, email, address, city, postal code, country, and state.<\/li>\n\n\n\n
      • For Payment Information, select Use Mailing Address<\/strong> or enter the name on the credit card, address, city, postal code, country, and state.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • Click Update Payment Information<\/strong>. If you\u2019re entering payment information for the first time, click Submit Payment Information<\/strong>. Enter the credit card number, expiration date, and CVV number, and click submit<\/strong>.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

        You can quickly view and update your company\u2019s billing and financial information in the JumpCloud Admin Portal. For accounts in […]<\/p>\n","protected":false},"author":206,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2918,2851],"support_tag":[],"coauthors":[2842],"acf":[],"yoast_head":"\nManage Your Account - JumpCloud<\/title>\n<meta name=\"description\" content=\"Discover how to view and update your company's billing and financial information in JumpCloud.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/manage-your-account\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manage Your Account\" \/>\n<meta property=\"og:description\" content=\"Discover how to view and update your company's billing and financial information in JumpCloud.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/manage-your-account\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-06T15:25:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/03\/account-overview-billing-summary.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"pamkellman\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/manage-your-account\",\"url\":\"https:\/\/jumpcloud.com\/support\/manage-your-account\",\"name\":\"Manage Your Account - 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