{"id":77083,"date":"2023-06-05T13:09:13","date_gmt":"2023-06-05T17:09:13","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=77083"},"modified":"2023-06-05T13:09:13","modified_gmt":"2023-06-05T17:09:13","slug":"using-jumpcloud-on-macos-13-ventura-with-third-party-mdms","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/using-jumpcloud-on-macos-13-ventura-with-third-party-mdms","title":{"rendered":"Use JumpCloud on macOS 13 Ventura with Third-Party MDMs"},"content":{"rendered":"\n

Apple has made a change in macOS 13 Ventura that affects JumpCloud and JumpCloud IT Admins. In macOS 13 Ventura, end users have the ability to switch off persistent software, such as the JumpCloud Agent. JumpCloud has implemented new processes to address this concern and this article is focused on administrators who run JumpCloud alongside a third-party MDM.<\/p>\n\n\n\n

For JumpCloud to operate properly on a macOS device that is managed through a third-party MDM, you need to download and install the custom profile attached to this article to your MDM as well as edit some configuration settings. To do so, follow these instructions:<\/p>\n\n\n\n

    \n
  1. Download the profile file from this article. It’s located on the right side of this page under Trending Articles.<\/li>\n\n\n\n
  2. Follow the instructions for your MDM to install this custom profile.\n
      \n
    1. (Optional) If your MDM has a “Login Items\u201d or \u201cBackground Items\u201d GUI object or template, you can use that in lieu of JumpCloud’s custom config profile. You will need to set the following:\n
        \n
      • LabelPrefix, com.jumpcloud <\/kbd><\/li>\n\n\n\n
      • TeamIdentifier, N985MXSH85<\/kbd><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

        Apple has made a change in macOS 13 Ventura that affects JumpCloud and JumpCloud IT Admins. In macOS 13 Ventura, […]<\/p>\n","protected":false},"author":203,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2925,2852,2995],"support_tag":[],"coauthors":[2837,3011],"acf":[],"yoast_head":"\nUse JumpCloud on macOS 13 Ventura with Third-Party MDMs - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how to use the MDM profile in this article to ensure JumpCloud operates properly on macOS 13 Ventura devices using a third-party MDMs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/using-jumpcloud-on-macos-13-ventura-with-third-party-mdms\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Use JumpCloud on macOS 13 Ventura with Third-Party MDMs\" \/>\n<meta property=\"og:description\" content=\"Learn how to use the MDM profile in this article to ensure JumpCloud operates properly on macOS 13 Ventura devices using a third-party MDMs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/using-jumpcloud-on-macos-13-ventura-with-third-party-mdms\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-JumpCloudHelpCenter-SiteDisplay-min-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"derekpietras, nickconrad\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/using-jumpcloud-on-macos-13-ventura-with-third-party-mdms\",\"url\":\"https:\/\/jumpcloud.com\/support\/using-jumpcloud-on-macos-13-ventura-with-third-party-mdms\",\"name\":\"Use JumpCloud on macOS 13 Ventura with Third-Party MDMs - 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