{"id":77068,"date":"2023-06-05T13:11:27","date_gmt":"2023-06-05T17:11:27","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=77068"},"modified":"2024-09-23T15:44:23","modified_gmt":"2024-09-23T19:44:23","slug":"windows-policy-conflicts","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/windows-policy-conflicts","title":{"rendered":"Windows Policy Conflicts"},"content":{"rendered":"\n<p>It&#8217;s possible to create&nbsp;policies&nbsp;that conflict either with other JumpCloud policies, other&nbsp;custom Windows policies, or policies from third parties. In the event that conflicts arise, unexpected behavior will occur every time the policies are applied.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>This does not affect Active Directory policies.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p>When policies are in conflict, the policy will be marked as FAILED with an <strong>Exit Status <\/strong>of <strong>1<\/strong> in the Admin Portal. In the Details section, this message will display:<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>Policy failed to apply due to conflicts.<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"654\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/03\/Policy-Dialog-1024x654.png\" alt=\"\" class=\"wp-image-107635\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/03\/Policy-Dialog-1024x654.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/03\/Policy-Dialog-300x192.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/03\/Policy-Dialog-768x491.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/03\/Policy-Dialog.png 1374w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If the conflict is between two JumpCloud policies, both policies will return this error.<\/p>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<ul>\n<li>All JumpCloud policies are designed in a way that they would not create conflicts with each other. Conflicts may occur if the user is running a Custom Registry policy or if there is a third party policy involved.<\/li>\n\n\n\n<li>If a conflict occurs between two JumpCloud policies, revert the Custom Registry policy and try again.<\/li>\n<\/ul>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p>However, if the conflict is between a JumpCloud policy and a third-party policy, it will be up to the Admin to troubleshoot.<\/p>\n\n\n\n<p>When policies conflict, the frequency of their results will be reduced. The policy status will not be returned again unless:<\/p>\n\n\n\n<ul>\n<li>The agent is restarted (by a device reboot or otherwise).<\/li>\n\n\n\n<li>A policy is added, removed, or updated from the device.<\/li>\n\n\n\n<li>Or, in the event of a third-party policy conflict, the policy stops conflicting for an hour.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-understanding-third-party-device-management\">Understanding Third Party Device Management <\/h2>\n\n\n\n<p>JumpCloud policies can produce conflict errors when there are multiple Device Management agents installed on a device. This results in multiple agents attempting to access and write to the Windows registry.pol file, causing conflicts. Some symptoms of this include:<\/p>\n\n\n\n<ul>\n<li>Conflict errors for JumpCloud policies.<\/li>\n\n\n\n<li>Policy success fluctuations (policies may appear successful at certain times, while failing at others).<\/li>\n\n\n\n<li>All policies failing to apply.<\/li>\n<\/ul>\n\n\n\n<p>To remediate this, we recommend to:<\/p>\n\n\n\n<ul>\n<li>Apply policies to devices using only JumpCloud<\/li>\n\n\n\n<li>Remove any additional third party device management applications from devices. JumpCloud should be the only device management application.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s possible to create&nbsp;policies&nbsp;that conflict either with other JumpCloud policies, other&nbsp;custom Windows policies, or policies from third parties. In the [&hellip;]<\/p>\n","protected":false},"author":203,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2852,2862,2924],"support_tag":[],"coauthors":[2837,3011],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Windows Policy Conflicts - JumpCloud<\/title>\n<meta name=\"description\" content=\"Understand how Windows policies can conflict with others, how these conflicts appear in the log, and steps to take to troubleshoot.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/windows-policy-conflicts\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Windows Policy Conflicts\" \/>\n<meta property=\"og:description\" content=\"Understand how Windows policies can conflict with others, how these conflicts appear in the log, and steps to take to troubleshoot.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/windows-policy-conflicts\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-23T19:44:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/03\/Policy-Dialog-1024x654.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"derekpietras, nickconrad\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/windows-policy-conflicts\",\"url\":\"https:\/\/jumpcloud.com\/support\/windows-policy-conflicts\",\"name\":\"Windows Policy Conflicts - 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