{"id":76706,"date":"2023-06-05T13:09:39","date_gmt":"2023-06-05T17:09:39","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=76706"},"modified":"2024-07-12T11:23:04","modified_gmt":"2024-07-12T15:23:04","slug":"add-users-to-admin-portal","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/add-users-to-admin-portal","title":{"rendered":"Add Users to the Admin Portal"},"content":{"rendered":"\n<p>Users can be added in a number of ways, including <a href=\"#to-manually-add-a-new-user-account\">manually<\/a>, importing through a <a href=\"#importing-users-via-csv-file\">CSV file<\/a>, <a href=\"#importing-users-via-api\">API<\/a>, or from <a href=\"#importing-users-via-external-identity-sources\">another directory or application<\/a>. Custom integrations are also available with a REST API or SCIM integration.<\/p>\n\n\n\n<p><strong>Prerequisites<\/strong><\/p>\n\n\n\n<ul>\n<li>Before adding users, ensure that you have configured the default user state for new users to your preference. See <a href=\"https:\/\/jumpcloud.com\/support\/manage-user-states\" target=\"_blank\" rel=\"noreferrer noopener\">Manage User States<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Considerations<\/strong><\/p>\n\n\n\n<ul>\n<li>When adding a user to the Admin Portal, the email address is automatically converted to lowercase<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-adding-users-manually\"><strong>Adding Users<\/strong> <strong>Manually<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>There are scenarios where an account that isn\u2019t tied to a specific user may be needed, such as binding to LDAP, adding admin accounts for devices, or test accounts. The standard user account type can be leveraged for these cases. You can create a user as you normally would, and specify in the Name or Description field that it\u2019s to be used specifically as a service or test account. No further action is required to use these accounts for the cases outlined, and they will be treated as standard users. You may also want service accounts to authorize API integrations or automation, such as BambooHR. In this case, you would use an admin account specifically created for this purpose with a role assigned that has only the necessary permissions. See&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/admin-portal-roles\">Admin Portal Roles<\/a> to learn more.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p><strong>To manually add a new user account<\/strong>:<\/p>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\/login\"><\/a><a href=\"https:\/\/console.jumpcloud.com\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to&nbsp;<strong>USER MANAGEMENT<\/strong>&nbsp;&gt;&nbsp;<strong>Users.<\/strong>&nbsp;<\/li>\n\n\n\n<li>Click (&nbsp;<strong>+<\/strong>&nbsp;), then select&nbsp;<strong>Manual user entry<\/strong>.&nbsp;<\/li>\n\n\n\n<li><img decoding=\"async\" src=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/Add-Users-to-the-Admin-Portal\" alt=\"\">In the <strong>User Information<\/strong> section, specify&nbsp;information&nbsp;for the new user. Fields with (*) are required:<br><img decoding=\"async\" width=\"2778\" height=\"1708\" class=\"wp-image-108817\" style=\"width: 1000px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-user-info.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-user-info.png 2778w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-user-info-300x184.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-user-info-1024x630.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-user-info-768x472.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-user-info-1536x944.png 1536w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-user-info-2048x1259.png 2048w\" sizes=\"(max-width: 2778px) 100vw, 2778px\" \/>\n<ul>\n<li><strong>First Name\u00a0<\/strong>&#8211; user&#8217;s\u00a0first name<\/li>\n\n\n\n<li><strong>Middle Name<\/strong>\u00a0&#8211; user&#8217;s middle name<\/li>\n\n\n\n<li><strong>Last Name<\/strong>\u00a0&#8211; user&#8217;s last name<\/li>\n\n\n\n<li>*<strong>Username<\/strong>\u00a0&#8211; JumpCloud account username<em>.\u00a0<\/em>Consider the\u00a0<a href=\"https:\/\/jumpcloud.com\/support\/naming-conventions-for-users\">naming conventions<\/a>\u00a0for users before you build your directory. See <a href=\"https:\/\/jumpcloud.com\/support\/unbind-users-from-a-resource\">Unbind New Users from a Resource<\/a>\n<ul>\n<li>This data can&#8217;t be changed after a user is connected to resources<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Local User Account\u00a0<\/strong>&#8211; if you want to take over a current account on a device, then you can use this local user account to match that local name before you bind.\u00a0<strong>Note<\/strong>: This field can&#8217;t be edited after a user is bound to the device<\/li>\n\n\n\n<li><strong>Display Name\u00a0<\/strong>&#8211;\u00a0user&#8217;s preferred full name. When this field is used, this display name is reflected on the bound device&#8217;s login and lock screens, as well as the login for some SSO applications<\/li>\n\n\n\n<li><strong>Managed Apple ID<\/strong>\u00a0&#8211;\u00a0unique ID that users need to enroll their personal iOS devices in MDM and access company resources\n<ul>\n<li>You can also use a script to upload a large number of MAIDs. See\u00a0<a href=\"https:\/\/jumpcloud.com\/support\/run-the-maid-import-script\">Run the MAID Import Script<\/a>\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>*<strong>Company Email<\/strong>\u00a0&#8211; user&#8217;s company email address formatted in lowercase. For Google Workspace\u00a0and Microsoft 365, the JumpCloud account email must match the external directory<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/jumpcloud.com\/support\/alternate-email-for-new-users\">Alternate Email<\/a><\/strong>\u00a0&#8211; add a secondary email for user during onboarding users who don&#8217;t have access to their company email yet<\/li>\n\n\n\n<li><strong>Description<\/strong>\u00a0&#8211; an optional description for the user. This description can be used to capture details that are not documented in other user attributes\n<ul>\n<li>This attribute propagates to LDAP for any syncing users<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Specify additional <strong>User Security Settings and Permissions<\/strong>:<br><img decoding=\"async\" width=\"2786\" height=\"1708\" class=\"wp-image-108818\" style=\"width: 1000px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-security-settings.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-security-settings.png 2786w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-security-settings-300x184.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-security-settings-1024x628.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-security-settings-768x471.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-security-settings-1536x942.png 1536w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-user-security-settings-2048x1256.png 2048w\" sizes=\"(max-width: 2786px) 100vw, 2786px\" \/>\n<ul>\n<li><strong>Externally Managed Password<\/strong> &#8211; select a Password Authority for the user. Learn more in <a href=\"https:\/\/jumpcloud.com\/support\/externally-managed-passwords\" target=\"_blank\" rel=\"noreferrer noopener\">Externally Managed Passwords<\/a><\/li>\n\n\n\n<li>Password Recovery Email &#8211; Enter another email address the user can use for password resets. Learn more in <a href=\"https:\/\/jumpcloud.com\/support\/manage-password-and-security-settings#password-recovery-email\" target=\"_blank\" rel=\"noreferrer noopener\">Manage Password and Security Settings<\/a><\/li>\n\n\n\n<li><strong>Password Settings<\/strong>\u00a0<strong>&#8211;<\/strong>\u00a0select this option to <strong>Specify initial password<\/strong> for the new user. Use this option if the user&#8217;s email address doesn&#8217;t exist yet. When the initial password is specified, the user doesn&#8217;t receive an email to complete system user activation and is instead activated immediately<\/li>\n\n\n\n<li><strong>Account lockout threshold for devices<\/strong> &#8211; when <strong>Bypass account lockout policy for user&#8217;s managed device<\/strong> is selected, device login failures will not trigger an account lockout<\/li>\n\n\n\n<li><strong>Multi-Factor Authentication Settings &#8211;\u00a0<\/strong>when <strong>Require Multi-factor Authentication on the User Portal <\/strong>is selected, the user is prompted for a TOTP token as a second factor\u00a0to log in to the User Portal. MFA setup status is also\u00a0displayed. See <a href=\"https:\/\/jumpcloud.com\/support\/require-mfa-for-users\" target=\"_blank\" rel=\"noreferrer noopener\">Require MFA for Users<\/a><\/li>\n\n\n\n<li><strong>Permission Settings<\/strong>:\n<ul>\n<li><strong>Enable as Global Administrator\/Sudo on all device associations<\/strong>\u00a0&#8211; when enabled, the user is given administrator\/sudo privileges on all systems to which they are bound. When this option is cleared, administrator\/sudo privileges can be managed for the user on a per device basis from the <strong>Devices<\/strong> tab<\/li>\n\n\n\n<li><strong>Enable as LDAP Bind DN &#8211;\u00a0<\/strong>when enabled, this user acts to bind and search to JumpCloud LDAP directory; one or more users can enable this option<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Specify any <strong>Employment Information<\/strong> or <strong>Personal Information<\/strong> that your organization is required to store for employees<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>You can prevent users from updating their User Portal profile information from General Settings. See <a href=\"https:\/\/jumpcloud.com\/support\/get-started-user-interface\">Get Started: Admin Portal<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"7\">\n<li><strong>Custom Attributes<\/strong> &#8211;&nbsp;if your organization requires that you store information for employees that isn&#8217;t provided in one of our standard user attributes, you can create custom attributes to capture this information by completing the following steps:\n<ul>\n<li>Click\u00a0<strong>add new custom attribute<\/strong>\u00a0to create a new attribute.\u00a0Field names must be unique<\/li>\n\n\n\n<li>Enter an\u00a0<strong>Attribute Name<\/strong>\u00a0and\u00a0<strong>Attribute Value<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click&nbsp;<strong>save user<\/strong>.\n<ul>\n<li>If the default state for new users is <strong>Active<\/strong>, an <strong>Activation Email<\/strong> modal appears. Click <strong>send<\/strong> to send the email immediately, or <strong>skip<\/strong> to send the email later<br><img decoding=\"async\" width=\"962\" height=\"634\" class=\"wp-image-108821\" style=\"width: 500px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/active-user-activation-email-modal.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/active-user-activation-email-modal.png 962w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/active-user-activation-email-modal-300x198.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/active-user-activation-email-modal-768x506.png 768w\" sizes=\"(max-width: 962px) 100vw, 962px\" \/><\/li>\n\n\n\n<li>If the default state for new users is <strong>Staged<\/strong>, a <strong>New User Created!<\/strong> modal appears. You can choose to schedule the user&#8217;s activation date, activate the user immediately, or activate the user later. Learn more about these options in <a href=\"https:\/\/jumpcloud.com\/support\/manage-user-states#managing-user-states\" target=\"_blank\" rel=\"noreferrer noopener\">Manage User States<\/a><br><img decoding=\"async\" width=\"576\" height=\"572\" class=\"wp-image-108883\" style=\"width: 500px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-staged-user-created-modal.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-staged-user-created-modal.png 576w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-staged-user-created-modal-300x298.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/new-staged-user-created-modal-150x150.png 150w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/li>\n\n\n\n<li>Click <strong>Save<\/strong> to save the user and return to the users list, or click <strong>Save And Create Another<\/strong> to save this user and start another user account creation.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-importing-users-via-csv-file\"><strong>Importing Users via CSV File<\/strong><\/h2>\n\n\n\n<p><strong>Considerations<\/strong><\/p>\n\n\n\n<ul>\n<li>Each imported user must be unique with their own unique email address<\/li>\n\n\n\n<li>CSV file headings are case sensitive and will fail if they don\u2019t match JumpCloud\u2019s required case settings. To see JumpCloud\u2019s required case settings, download the CSV template (see the\u00a0<strong>Tip<\/strong>\u00a0under step 4 below) and update the headings of the file you want to import<\/li>\n\n\n\n<li>Users can be imported into the Admin Portal in either a \u2018staged\u2019 or \u2018active\u2019 user state.\u00a0<strong>Note<\/strong>: Creating a password for a user is optional when importing users. If a user doesn\u2019t have a password created, they will have a \u201cPassword Pending\u201d status, regardless of their user state. If a user has a password created, they will have a \u201cPassword Active\u201d status<\/li>\n\n\n\n<li>Users that are created with or without a password are not sent an activation email on CSV import<\/li>\n\n\n\n<li>Don&#8217;t import users that won\u2019t be managed via JumpCloud. You have 48 hours after importing users to remove unwanted users. After 48 hours, you will be charged for the existence of any imported users.\u00a0Please contact the\u00a0<a href=\"mailto:asr@jumpcloud.com\" target=\"_blank\" rel=\"noreferrer noopener\">account services team<\/a>\u00a0or your account manager with any questions<\/li>\n\n\n\n<li>You can also import users from a CSV file, see <a href=\"https:\/\/jumpcloud.com\/support\/import-users-from-csv-with-powershell-module\">Import Users from CSV with the PowerShell Module<\/a>. Keep in mind that the functionality between the two CSV import methods differs.\u00a0Learn about the differences below<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-to-import-users-into-jumpcloud-from-a-csv-file-into-the-admin-portal\"><strong>To import users into JumpCloud from a CSV file into the Admin Portal<\/strong><\/h3>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\/login\"><\/a><a href=\"https:\/\/console.jumpcloud.com\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to&nbsp;<strong>User Management &gt;<\/strong>&nbsp;<strong>Users<\/strong>.&nbsp;<\/li>\n\n\n\n<li>Click (&nbsp;<strong>+&nbsp;<\/strong>), and select&nbsp;<strong>Import from CSV<\/strong>.&nbsp;<\/li>\n\n\n\n<li>Click\u00a0<strong>Upload CSV for Import<\/strong>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>To see the heading case that JumpCloud expects for the CSV file you import, click\u00a0<strong>Download CSV Template<\/strong>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"5\">\n<li>Select a CSV file to import, and click&nbsp;<strong>upload<\/strong>.&nbsp;<\/li>\n\n\n\n<li>Select the users you want to import, and click&nbsp;<strong>import users<\/strong>.&nbsp;You\u2019ll get a confirmation that the import has successfully finished or has failed.&nbsp;<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><p><strong>Note:<\/strong> If you import more than 500 users, you\u2019ll see an Import from CSV modal that includes a Job ID for the bulk import. After the bulk import completes, you\u2019ll receive an email that contains information about the import job and a link to download results. The download link is available for 45 days.  <\/p><\/div><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-importing-users-from-the-admin-portal-vs-importing-users-from-the-powershell-module\"><strong>Importing Users from the Admin Portal vs. Importing Users from the PowerShell Module<\/strong><\/h3>\n\n\n\n<p>Keep the following differences in mind as you decide whether to import users from CSV into the Admin Portal or the&nbsp;PowerShell Module:<\/p>\n\n\n\n<ul>\n<li>Users imported from CSV into the Admin Portal can&#8217;t automatically be connected\u00a0to user groups. You can create group associations using the PowerShell Module<\/li>\n\n\n\n<li>Users imported from CSV into the Admin Portal can&#8217;t automatically be connected\u00a0to systems. You can create system associations using the PowerShell Module<\/li>\n\n\n\n<li>Users imported from CSV into the Admin Portal can only be created with the following attributes:\n<ul>\n<li>First Name<\/li>\n\n\n\n<li>Last Name<\/li>\n\n\n\n<li>Username<\/li>\n\n\n\n<li>Email<\/li>\n\n\n\n<li>Password<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>You can import users from CSV with more than the previously mentioned attributes using the PowerShell Module<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>For information on updating users via CSV, see&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/update-users-from-csv-file\">Update Users From a CSV File<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-importing-users-via-api\"><strong>Importing Users via API<\/strong><\/h2>\n\n\n\n<p>JumpCloud provides a\u00a0<a href=\"https:\/\/docs.jumpcloud.com\/api\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">public REST API<\/a>\u00a0that can be utilized to create users, amongst many other capabilities. See <a href=\"https:\/\/jumpcloud.com\/support\/import-users-with-a-custom-api-integration\">Import Users with a Custom API Integration<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-obtaining-your-api-key\"><strong>Obtaining Your API Key<\/strong><\/h3>\n\n\n\n<p>To interface with any of JumpCloud&#8217;s available API options, you have to provide your API key during the configurations. See <a href=\"https:\/\/jumpcloud.com\/support\/jumpcloud-apis#accessing-your-api-key\">Accessing Your API Key<\/a>.<\/p>\n\n\n\n<p><strong>To add a user via the API<\/strong><\/p>\n\n\n\n<ol>\n<li>Utilize the&nbsp;<a href=\"https:\/\/docs.jumpcloud.com\/api\/1.0\/index.html#tag\/Systemusers\/operation\/systemusers_post\" target=\"_blank\" rel=\"noreferrer noopener\">following POST request<\/a>&nbsp;with curl or your preferred API client, such as Postman.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>1curl -X POST&nbsp;https:\/\/console.jumpcloud.com\/api\/systemusers&nbsp; 2-H &#8216;Accept: application\/json&#8217;  3-H &#8216;Content-Type: application\/json&#8217;  4-H &#8216;x-api-key: {API_KEY}&#8217;  5-d &#8216;{ 6 &#8220;username&#8221;:&#8221;{username}&#8221;, 7 &#8220;email&#8221;:&#8221;{email_address}&#8221;, 8 &#8220;firstname&#8221;:&#8221;{Name}&#8221;, 9 &#8220;lastname&#8221;:&#8221;{Name}&#8221; 10 }&#8217;<\/p>\n<\/div><\/div>\n\n\n\n<ol start=\"2\">\n<li>Confirm that the user was successfully created by viewing the API response, a&nbsp;<a href=\"https:\/\/docs.jumpcloud.com\/api\/1.0\/index.html#tag\/Systemusers\/operation\/systemusers_get\">GET request<\/a>&nbsp;on \/systemusers, or by viewing the user in the Admin Portal.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>Users can also be created in bulk with this&nbsp;<a href=\"https:\/\/docs.jumpcloud.com\/api\/2.0\/index.html#tag\/Bulk-Job-Requests\/operation\/bulk_usersCreate\" target=\"_blank\" rel=\"noreferrer noopener\">POST request<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-importing-users-via-external-identity-sources\"><strong>Importing Users via External Identity Sources<\/strong><\/h2>\n\n\n\n<p>To add users via external identity sources (e.g., directories, applications), see&nbsp;<a target=\"_blank\" href=\"https:\/\/jumpcloud.com\/integrations\" rel=\"noreferrer noopener\">JumpCloud&#8217;s Integration Catalog<\/a>&nbsp;for the most current list of supported applications.<\/p>\n\n\n\n<p>Cloud directories:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-adi\">Active Directory<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-integration-overview\">Google Workspace<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/m365-directory-integration-overview\">M365<\/a><\/li>\n<\/ul>\n\n\n\n<p>HR Directories:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/jumpcloud.com\/support\/integrate-with-bamboohr\">BambooHR<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/integrate-with-personio\">Personio<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/integrate-with-bob\">Bob<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/integrate-with-namely\">Namely<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/integrate-with-workday\">Workday<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/integrate-with-deel\">Deel<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/integrate-with-factorial\">factorial<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/integrate-with-paylocity\">Paylocity<\/a><\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/jumpcloud.com\/support\/get-started-federated-authentication\">Identity Providers<\/a>:<\/p>\n\n\n\n<ul>\n<li>Onboard new users that have JumpCloud managed devices by integrating your existing Identity Provider (IdP) with JumpCloud <\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/jumpcloud.com\/support\/import-users-and-attributes-for-scim-identity-management-integration\">Custom SCIM Integrations<\/a>:<\/p>\n\n\n\n<ul>\n<li>Provision, update, and deprovision users and groups from JumpCloud in applications that support SCIM<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<p><a href=\"https:\/\/jumpcloud.com\/blog\/scim-provisioning-defined\" target=\"_blank\" rel=\"noreferrer noopener\">SCIM Provisioning<\/a>&nbsp;differs in both its implementation and output from another type of web app provisioning,&nbsp;<a href=\"https:\/\/jumpcloud.com\/blog\/jit-provisioning-defined\" target=\"_blank\" rel=\"noreferrer noopener\">Just-in-Time<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-troubleshooting\">Troubleshooting<\/h2>\n\n\n\n<p>See <a href=\"https:\/\/jumpcloud.com\/support\/troubleshoot-unable-to-add-a-new-user\">Troubleshoot: Unable to Add a New User<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Users can be added in a number of ways, including manually, importing through a CSV file, API, or from another [&hellip;]<\/p>\n","protected":false},"author":207,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2932,2850],"support_tag":[],"coauthors":[2843],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - 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